My home warranty is the reason I used Housepro. The technician put an universal part into my 5 year old air handler, then wired it incorrectly so I had to replace my entire HVAC system. The annual membership is also twice as expensive as other places. I also cancelled my home warranty. Hopefully others have had better experiences.
House pro was outsourced to me by home warranty company. The initial diagnosis was not the best experience as the technician did not provide accurate information. I was contacted by another technician with this company and they technician (Ron) resolved my issue SAME DAY! Ron did go above and beyond to rectify the issue and repair my heater. I’m thankful that Ron reached out and offered to fix the situation. Because of him my heater has been fixed as the temperatures in Houston are dropping.
Great experience with Victor! Came at the designated time and was very friendly and cordial. Checked all the components in the house and made some recommendations. No pressure. I choose HousePro because they don't strong arm you to anything you don't need. As usual, I was very pleased with his professionalism and knowledge of his work. And he likes dogs!!!!
Amazing service from start to finish!
The owner clearly takes pride in his company and goes above and beyond to take care of customers. Ronald came out and knew exactly what to do—fast, knowledgeable, and extremely professional. If you ever (and I mean ever) need an AC company, this is the one. Truly top-notch service all around. Highly recommend!