HOTGOLF Reviews 2025 | Trustindex.io

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Reviews

4.5 | 1056 total

5 stars

844 pcs

4 stars

87 pcs

3 stars

35 pcs

2 stars

21 pcs

1 star

69 pcs

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1053 pcs

3 pcs

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Chan Kim 2025.12.11

With my recent case of hotgolf, they are turely excellent golf retailer. Very helpful and understandable, feel that they are always be customer side not their own side. I can not ask more than that.it is wonderful feeling.

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Steve Croft 2025.12.05

My order was cancelled and I had to chase to get a refund, despite receiving an email telling me it would be refunded immediately. I have now received further contact from Jess at Hot Golf who has restored my faith! Her customer service was swift, professional and generous. I will be using Hot Golf for future purchases, despite my initial setback.

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Graham Rushby 2025.11.25

Had a tremendous experience with them as a company. My order was not able to be completed in the first instance, they were completly transparent about the issue, offerred an excelllent resolution and were a pleasure to deal with. I cannot reccomend enough - an excellent company.

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Mark Spence 2025.11.22

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Stuart Mckevitt 2025.11.20

Ordered beanie hat and golf glove from Hot Golf. Very good price for both. 48hr Royal Mail delivery. Checked the Royal Mail website to track the package, said they were expecting it. 6 days passed no change in status. Contacted Hot Golf to advise, Jess contacted RM immediately and said a response from them could be a day or two. A day or so later, status changed to being delivered on 20th Nov. Sure enough, parcel delivered as stated. Big thank you to Jess and Hot Golf. In addition the golf glove I ordered must have been out of stock as I received a free upgrade to a very nice FJ glove. Overall excellent, thank you Jess and Hot Golf.

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Gary Laird 2025.11.19

Just getting back into golf after an 8 year break. This is the only place to shop for your golf gear. Great range of equipment, fantastic prices and first class customer service. Thanks Hot Golf team!

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Allan Fisher 2025.11.12

As my order was out of stock it was upgraded at no extra charge. Not many do that so appreciated and 5 stars for the communication and experience…

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Jack McCrone 2025.11.07

Very competitive pricing and great when one of the clubs I ordered was damaged at sourcing a replacement. Thanks Martin and the team.

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Paul Whitehouse 2025.10.17

Excellent customer service

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Chris Fisher 2025.10.17

Just bought a driver from hotgolf. It arrived in mint condition as advertised,it was a really good price and it was delivered on the day I requested. Couldn't ask for any more.

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Joseph Knowles 2025.10.15

Hotgolf - online purchase Exceptional customer service from the team. There was a minor error with my order, contacted via email, issues sorted on the day and received correct order within 48 hours. Cheers Joe

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chris wixon 2025.10.14

Joined Hotgolf Bought a Sun Mountain bag. Arrived next day. Great bag . Best price I could find on the internet. Very pleased with everything.

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Gareth Williams 2025.10.05

Lots of gear, but no room to move inside!! These guys need a bigger unit. Prices are just ok.

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Euan Bell 2025.10.04

Hotgolf are extremely caring and look after their customers really well. My item was damaged in shipping unfortunately however they were extremely prompt at refunding me, apologising and communicating the issue. They then went the extra mile to send me some free golf balls to make amends. Honestly fantastic customer service and I couldn’t recommend enough.

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Andrew Walker 2025.10.03

Fantastic company. Contacted them after Royal Mail failed to deliver my order. They promised to investigate and get back to me within 48 hours. Sure enough, I received an email on time confirming the item was lost, however to my surprise they offered a free upgrade on my original order. Such a please these days to receive positive resolution without having to fight for it. I wish Hotgolf every success.

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