Wonderful experience with hospital bed rental.
They let us extend the rental twice with no problems. Delivery and pick up were quick, and effortless. Thank you so much Jas and Vik. They were both so professional. Disinfected every part of the bed before bringing it into our home, and made pick up a breeze as well. Would HIGHLY recommend them.
Outstanding service doesn't even begin to describe the exceptional care I received from this team. During a particularly trying time in December 2025, when my family faced a significant challenge, I reached out for assistance with medical equipment the hospital required before releasing a loved one into my care. The staff proved to be pillars of support, kindness, and expertise. Despite a snowstorm on December 21st, they not only provided the necessary equipment but also ensured its timely delivery by the 23rd, taking the weight off my shoulders. Their professionalism and clear communication empowered me to make informed decisions about the equipment, which functioned flawlessly. What truly stood out was their responsiveness – answers were just a text away, and the delivery team treated me with utmost courtesy. Free delivery was the icing on the cake. Most importantly, they recognized my distress and confusion, offering kindness and understanding when I needed it most. Their dedication to service excellence is a beacon of hope and a reminder of the positive impact professionals can have in challenging situations. I'm grateful for their humanity and exceptional service.
The Chung’s Family
They don’t know what they’re doing there. Ask for a 20 inch wheelchair. They tried to give me an 18 inch waste of my time.
Reply from Hospital Bed Rental Inc.
Thank you for your feedback. This was our mistake — the size was entered incorrectly in our system, which is why an 18-inch chair was prepared instead of the 20-inch you requested. We did not expect or want you to take the 18-inch wheelchair.
We sincerely apologize for the inconvenience and wasted time. As a gesture of goodwill, we would like to e-transfer you $25. Please contact us directly so we can arrange it right away.
We sincerely apologize for the inconvenience and wasted time. As a gesture of goodwill, we would like to e-transfer you $25. Please contact us directly so we can arrange it right away.
Jass is a very nice person and mostly he visit all our location and their service is best all times.
100% recommended
I was very impressed with the efficiency and care provided by the staff at Hospital Bed Rental. The online form was very easy to navigate and the delivery was punctual and seamless. The two young men who deivered the bed quickly assessed the space and moved furniture as needed to accommodate the bed. The bed itself is in excellent condition. Once assembled, they sanitized everything, demonstrated all aspects of the controls and cleaned up. I would definitely recommednd HBR to anyone in need of a hospital bed for short or long term use. Special thanks to Sam for his expert help in choosing the best bed for our needs.
Excellent service from the hospital bad guys we have rented two time standard hospital bed. They are always on time to install and deliver the bed at your destination and always care about the customer service when you don’t need the bed they come up and take the bed back very professional Highly recommended