Verified
Excellent castle! Bunnies love hanging out there and with the ramp they are learning to go up to the top. Very well crafted and response time was really fast and thoughtful. Thank you!
Reply from Hop Inn
2026.08.04
Dear MinYee, Thank you so much for taking the time to let me know your bunnies love their castle. It really is great to hear and see. All the very best, Lisa
Larger guinea pig houses
I bought 4 of the larger guinea pig houses from lisa, she then checked in with me asking if I wanted 2 out of the 4 with the entrances the other way so, if wanted, they can be joined together. Wonderful idea and something I hadn't thought of. The houses are amazing! Big, strong and look gorgeous in my set up. Absolutely 100 percent recommend. These are the nicest, biggest and best houses ive ever bought (and ive bought plenty over the years). Thankyou lisa xx
Date of experience: 26 April, 2026
Date of experience: 26 April, 2026
Reply from Hop Inn
2026.04.26
Thank you, Sarah, for such kind words. I'm absolutely 'over the moon' that you love the guinea pig houses. Hearty thank you for the recommendation. It's so great to hear they're perfect for your setup - which looked amazing! Very well loved guineas your end... Lisa
Excellent products!
Fantastic products, well made and designed for rabbits and small pets!
Hop inn products are our go-to for our rabbits, they last, are multifunctional and most importantly our pets love them! 🧡
Date of experience: 05 March, 2026
Date of experience: 05 March, 2026
Reply from Hop Inn
2026.04.13
Thank you so much, James! Thrilled Clover & Yaffle are great friends now, and enjoying their Hop Inns.
Verified
Great quality hideaway, this is my fourth one. My other hideaways are still going strong after 3 years and many rescue Guinea pigs!
Great service and quick delivery
Reply from Hop Inn
Smashing pics, and lovely to see who's at the other end. Mighty hat off to you for doing such a great job - a real labour of love. I do have some extra hideouts I must pop over to help. Please get in touch with a nudge if nothing's arrived in the next 2 weeks. Best, Lisa
Verified
The forage trays are perfect. When filled with tasty treats, my bunnies love them and hop right in to nibble and dig. I wanted to be sure they’d be safe for Dougie and Rosie but Lisa put my mind at rest as a bunny mom herself. Thanks so much.
Reply from Hop Inn
Thank you Lynne. I'm on your page, and so pleased Rosie and Dougie are enjoying their forage tray.
Verified
What a great little company. Very very helpful, very quick in replying and prompt with delivery. The ramp I purchased is perfect for what I needed and very well built. All in all a real pleasure to do business with
Reply from Hop Inn
Thank you Nick, I honestly couldn't wait to hear about your hedgehog endeavours. I understand the obsession! I'm glad a little ramp worked out for Pongo.
Verified
Nicley made rabbit shelter, Website is ok but could benefit from an account area .
Verified
Perfect size tray for forage and a lovely colour. Our rabbits took to it immediately and happily eat their food from it. Occasionally they climb in!
Reply from Hop Inn
2026.01.13
Dear Lucy,
Thank you for the smashing picture of your beautiful rabbits. I really do love to see who's at the other end - it makes my day!
I have contemplated making the sides of the forage tray a little higher so I might just make options instead!
I'm with you on the czar plum colour tray - it does look lovely.
Hearty thank you again,
Lisa
Thank you for the smashing picture of your beautiful rabbits. I really do love to see who's at the other end - it makes my day!
I have contemplated making the sides of the forage tray a little higher so I might just make options instead!
I'm with you on the czar plum colour tray - it does look lovely.
Hearty thank you again,
Lisa
Verified
Wonderful product. Great communication with company too and arrived in time. My bunnies love it. Thank you ☺️
Reply from Hop Inn
2026.01.13
Dear Alison,
I'll be honest, I was immediately drawn to your 3 gorgeous rabbits. What a smashing warm hearted picture - can I steal it?
I'm so pleased you like your Hop Inn hideaway, and I guess there's no need to ask the buns what they think :-)
If you ever need a slightly bigger hideout we can do made to measure.
Hearty thank you for the picture and feedback,
Lisa
I'll be honest, I was immediately drawn to your 3 gorgeous rabbits. What a smashing warm hearted picture - can I steal it?
I'm so pleased you like your Hop Inn hideaway, and I guess there's no need to ask the buns what they think :-)
If you ever need a slightly bigger hideout we can do made to measure.
Hearty thank you for the picture and feedback,
Lisa
Verified
Bunnies love to sit on things!
These rabbit houses are a great size, they arrive assembled and they are so well made. They are waterproof. I bought one initially and then ordered two more as they are even better than Id anticipated. I chose them to help keep my Bunny dry in the winter weather when he is in the garden but of course, he mainly sits on top! When ordering two the company kindly got in touch to see if Id want the orientation of the entrance hole the opposite way round on one so that I could create a tunnel. Then they were shipped immediately. The level of care and attention to their customer services and products is wonderful and much appreciated. Id highly recommend.
Verified
Delighted with my Hop Inn so are the guinea pigs. Well made and suitable for outdoor use and the flat roof means they can jump up and sit on the top which guinea pigs enjoy doing!
Reply from Hop Inn
2026.02.06
Thank you Gill for your message. I'm delighted your guineas are enjoying their hideout - it pops a smile on my face. Best, Lisa
Verified
Excellent quality items, beautiful colours & added bonus of removable bases. Will definitely buy again.
Reply from Hop Inn
2025.12.13
Thank you Louise,
I'm so pleased you like your bunny hideout and the removeable base. I'll happily confess to being a fuss pot :-)
Bunny best,
Lisa
I'm so pleased you like your bunny hideout and the removeable base. I'll happily confess to being a fuss pot :-)
Bunny best,
Lisa
Excellent customer service
I would highly recommend this company to others. Customer service is excellent , I encountered a couple of problems, but these were dealt with in a very professional and prompt manner. I would not hesitate to recommend this company to others, you will not be disappointed. It is well made and from this country, which is quite important to myself.
Date of experience: 27 October, 2025
Date of experience: 27 October, 2025
