Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.06.09
Dear Teck,
Thank you for your five-star rating. We appreciate your support for Honest Recruiter Pte. Ltd. - Maid Agency Singapore. Your satisfaction is our priority, and we look forward to serving you again.
Regards,
Honest Recruiter Pte. Ltd.
Budad 54192026.04.30
Honest Recruiter provides very professional and reliable service. The team is helpful, responsive, and patient in understanding our requirements before recommending suitable helpers. They do not just push any profile, but focus on finding the right match for the family’s needs.
The whole process was smooth and well explained, and we felt supported throughout. Highly recommended for anyone looking for a trusted maid agency.
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.04.30
Dear Budad,
Thank you for your kind words and for taking the time to share your positive experience with Honest Recruiter Pte. Ltd. We’re delighted to hear that our team met your expectations with professionalism and patience in finding the right match for your family. Your trust and recommendation mean a great deal to us, and we’re committed to maintaining the same high standards of service for all our clients.
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.04.30
Dear Wanuroh,
Thank you for your kind words and for taking the time to leave a five-star review. We’re delighted to hear that you had a positive experience with Honest Recruiter. Your trust in our services means a lot to us, and we’re committed to maintaining the high standards you’ve come to expect.
Wishing you continued satisfaction with our home help services.
We had a very positive experience with Honest Recruiter. They took the time to understand our household needs and provided us with carefully screened, high-quality biodata that matched our requirements well. A special thank you to Eric and Hannah, who were both professional, responsive, and supportive throughout the process. Their service made the selection process smooth and reassuring. This is our second time engaging them, and once again, they delivered. Our first helper from the agency completed her full 2-year contract, which gave us the confidence to return. Highly recommended for families looking for reliable and quality service.
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2024.01.26
Thank you for your kind review.
P2026.04.12
I was able to find a transfer helper through the agent, and I was glad they responded quickly 😊 The helper did a thorough job of cleaning. The stressful time when my husband was away overseas, and when my two children need to go hospital, the helper Sukarti is there to help me cope despite that she just joined. Thank you Hannah and Eric fr the good recommendation!
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.04.17
Dear P,
Thank you for your kind words and the five-star rating. We’re delighted to hear that Sukarti provided excellent support during such a challenging time for your family. Your trust in our agency means a great deal to us, and we’re grateful for Hannah and Eric’s recommendation. We strive to deliver reliable and compassionate service, and your feedback reinforces our commitment to doing so. Wishing you and your family continued well-being.
I am very surprised and grateful for the help, support and level of professionalism by Eric and Hannah from Honest Recruiter. They took on the responsibility to address my needs and paid attention to my specific requirements, solving problems along the way. Their service is reliable and trustworthy. Will recommend them to others! Thank you! 🥰🥰🥰🥰
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.04.17
Dear Yulia Dhany,
Thank you for your kind words and for taking the time to share your positive experience with Honest Recruiter. We are delighted to hear that Eric and Hannah met your expectations with their professionalism and dedication. Your trust in our services means a great deal to us, and we appreciate your recommendation. We look forward to assisting you again in the future.
Thumbs Up! 👍 Passionate and dedicated people working at Honest Recruiter! Rare to come by, where they truly service from the heart and care about employer and helper. Keep up the good works Eric and Hannah! Will recommend to my friends and relatives Honest Recruiter Maid Agency and Service!
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.04.17
Dear Novi Wijayanti,
Thank you for your kind words and five-star rating. We are truly honored to have your trust and support. At Honest Recruiter, we strive to provide exceptional service with genuine care for both employers and helpers. Your recommendation means a lot to us, and we appreciate your encouragement. We will continue to uphold our values and dedication to our clients.
⭐️⭐️⭐️⭐️⭐️ Strongly recommend Eric and Hannah! They went the extra mile with their service and were incredibly professional, helpful, and friendly throughout the process. From start to finish, they made everything smooth and stress-free, always taking the time to answer questions and ensure I found exactly what I needed.
Their attention to detail and genuine care for us really stood out. It’s rare to see this level of dedication and follow-through — they truly exceeded my expectations.
If you’re looking for reliable, responsive, and top-quality service, Eric and Hannah are the team to trust. Strongly recommend them to anyone wanting a professional and pleasant experience!
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.04.10
Dear Neng Hana,
Thank you for your glowing review and for highlighting the dedication of Eric and Hannah. We’re delighted to hear that their professionalism and attention to detail made your experience smooth and stress-free. Your kind words reflect our commitment to providing top-quality service, and we’re honored to have earned your trust.
Thank you for recommending us. We look forward to continuing to serve you with the same high standards.
Excellent service from Ms. Hannah and Sir Eric. They handled everything professionally and are honest and reliable. I am appreciative of their effort and highly recommend this agency.
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.03.27
Dear elit original,
Thank you for your kind words and five-star rating. We are delighted to hear that Ms. Hannah and Sir Eric provided you with excellent, professional service. Your trust in our honesty and reliability means a great deal to us. We appreciate your recommendation and look forward to serving you again.
Thank you,for Honest Recruiter Agency.
Dear, Ms Hannah and Sir Eric's
I Really Appreciate your quik response.
thank you for making this process so much smoother.
your teams insight has been invaluabe to us👍
thanks for going the extra mile to ensure our success
🙏🙏🙏
many thanks for All your hard work on this.
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.03.27
Dear Iyong Sumanda,
Thank you for your kind words and for taking the time to share your positive experience with Honest Recruiter Pte. Ltd. We are delighted to hear that our team’s responsiveness and insights made your process smoother. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again in the future.
Regards,
Honest Recruiter Pte. Ltd.
Hui Xiao2026.03.22
这里值得5星级好评! 👍 Hannah 与 Eric 的服务态度专业，认真，非常优秀！他们多次不遗余力地协助我处理女佣办理过程中繁琐的问题，并且在我与帮佣沟通遇到困难时，给予了极大的帮助与支持，让问题迎刃而解。我非常推荐大家选择他们的女佣中介服务！
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.03.27
Dear Hui Xiao,
Thank you for your kind words and for taking the time to share your positive experience with Honest Recruiter Pte. Ltd. We are delighted to hear that Hannah and Eric provided professional and attentive service, especially during the complexities of the maid application process. Your satisfaction is our priority, and we appreciate your trust in our agency. We look forward to assisting you again in the future.
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.02.26
Dear Fitri Ari Yuliana,
Thank you for your five-star rating. We appreciate your trust in Honest Recruiter Pte. Ltd. as your home help service agency. Your satisfaction is our priority. We look forward to serving you again.
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.02.26
Dear H GU,
Thank you for your kind words about Eric and Hannah. We’re delighted to hear that their professionalism and patience in assisting you were appreciated. Your positive feedback is a testament to our commitment to providing excellent service. We look forward to serving you again in the future.
Working with Honest Recruiter was a truly refreshing experience. They listened carefully, understood exactly what I needed, and remained sincere and transparent throughout the entire process. The helper candidates they recommended were spot‑on, making the whole journey smooth, effortless, and genuinely honest — just the way it should be.
I’ve used various maid agencies over the past 20 years, and Honest Recruiter is by far the best I’ve ever worked with.
After getting my own helper through them, I introduced Honest Recruiter to my in‑laws and my mom. They all had excellent experiences, too. In fact, word of mouth spread naturally — my mother‑in‑law’s church friend requested their services, and even my sister started referring others after seeing how well the helper cared for our elderly mother.
Honest Recruiter didn’t just meet expectations; they earned the trust of my entire family.
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.02.13
Dear YL Ho,
Thank you for your heartfelt review. We’re truly honored to have earned the trust of you and your family. Your kind words reflect our commitment to transparency and personalized service. We’re delighted to have made a positive impact and will continue striving to uphold these values.
Eric is a very honest man - true to his company’s name. From our first interaction, he was very driven to ensure we have a helper who meets our requirements and went out of the way to ensure we get a good fit! We are thankful to have come across him! Thanks Eric!
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2026.02.05
Dear Nandhini Rad,
Thank you for your kind words and five-star rating. We are delighted to hear that Eric met your expectations and helped you find the perfect helper. Your satisfaction is our priority, and we appreciate your trust in Honest Recruiter. We look forward to serving you again in the future.
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2025.11.21
Dear Maypu Khin,
Thank you for your kind review. We’re delighted to hear that you found our service friendly and nice. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2025.11.21
Dear Apthwin Thit,
Thank you for your positive feedback. We’re delighted to hear you had a pleasant experience with Honest Recruiter Pte. Ltd. Your trust in our services means a great deal to us. We look forward to assisting you again in the future.
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2025.09.19
Dear Emily Pow,
Thank you for your positive review and five-star rating. We're thrilled to hear that Eric provided efficient, responsive, and knowledgeable service. At Honest Recruiter Pte. Ltd. - Maid Agency Singapore, we strive to deliver exceptional home help service agency experiences in SG. Your feedback fuels our commitment to excellence.
Disappointing experience – poor customer service and lack of professionalism
I engaged this agency for a part-time helper across multiple pre-booked slots. Due to a change in our schedule, we had to cancel just one slot—with a rough 40 hours' notice. Instead of working with us on a reasonable solution, the agency immediately and unilaterally cancelled ALL upcoming slots with no discussion and no alternative options offered.
We were initially impressed by how quickly this agency responded before our first scheduled session. Yes, their response time was fast — but does that really justify how they handled things afterward?
This response was completely disproportionate and showed a total lack of regard for customer service or long-term relationships. Even if a deposit had been forfeited for the cancelled slot, we would have accepted that. But to wipe out all remaining sessions, without even attempting to find a solution, is both unprofessional and unacceptable.
It seems they use their “speed” as a selling point, but speed without reliability, flexibility, or basic customer care means nothing. Fast replies are great — but what matters more is how a company treats you when plans need to shift. And this agency failed that test completely.
When clients make an effort to inform in advance and work respectfully, the least an agency can do is meet them halfway. The rigid and punitive approach taken here shows they are more interested in control than in client satisfaction.
Would not recommend if you're looking for a service provider who values communication, flexibility, or repeat business.
Reply from Honest Recruiter Pte. Ltd. - Best Maid Agency in Singapore2025.07.31
Dear Jezpreet Dhillion,
I sincerely apologise for the disappointing experience you had with one of our team members from our agency’s HSS department. I deeply regret how our staff’s handling of your schedule change and subsequent cancellations has caused frustration and inconvenience.
Our intention was never to appear rigid or unresponsive. We acknowledge that we should have communicated better and explored flexible solutions with you, rather than opting for immediate cancellations without discussion. This approach does not reflect the level of customer care we strive to provide.
We understand the importance of adaptability and open communication. Please know that your feedback has been taken seriously, and we are reviewing our processes to prevent similar situations in the future.
We appreciate the opportunity to learn and improve, and we hope to regain your trust in the future. Do email me at eric@honestrecruiter.com.sg to discuss how we can re-establish your service and make things right.
Verified Company
