Took more than 3 months after the initial estimate to get someone here. He left the job unfinished, then came back more than two weeks later almost 10 hours late. Gave my mom sass when she insisted he finish the work to the degree that was promised in the original estimate. And its still not done! Also its so hard to get the project director on the phone and the phone inbox is full. Garbage customer service, totally unprofessional.
Reply from HomeSquarePro Fairfield County
2026.06.01
Sophia, we take concerns like this very seriously. After reviewing our records, we have not been able to locate a HomeSquare Pro client or project under this name, and our team does not currently recognize the details described here. It is possible this review may have been intended for another company, but we still want to make sure nothing is being missed.
Please contact our management team directly at service@homesquarepro.com with the project address, the name on the original estimate, or any other identifying details. If this was a HomeSquare Pro project and we did not meet expectations, we absolutely want the opportunity to review it, speak with the client directly, and work toward a proper resolution.
Please contact our management team directly at service@homesquarepro.com with the project address, the name on the original estimate, or any other identifying details. If this was a HomeSquare Pro project and we did not meet expectations, we absolutely want the opportunity to review it, speak with the client directly, and work toward a proper resolution.