Homecastle Estate Agents

Homecastle Estate Agents Reviews

Excellent rating
     
4.8 | 123 reviews
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4.8

| 123 total

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Gareth Evans
Gareth Evans 2026.04.03
     
I recently bought my first property through Homecastle and they were excellent. Very fast to respond and helpful with all my clueless queries throughout. Would highly recommend.
geraldine laporta
geraldine laporta 2026.01.06
     
Dawn and her team have worked tirelessly in what turned out to be a very tricky sale for us. Dawn is both personable and professional and I would strongly recommend Homecastle to anyone selling or buying a property in the SE25 area and beyond. 5**
Local Reviewer
Local Reviewer 2025.12.23
     
Very knowledgeable and trustworthy estate agents, with long serving staff. You can tell they actually care. Much better than Oaks.
tim hanks
tim hanks 2025.11.30
     
Homecastle recently sold my flat in South Norwood quickly and efficiently. I dealt with the same team of Angus, Dawn, Coral and Jodie from initial valuation to completion. Good traditional estate agents, highly recommended.
Reply from Homecastle Estate Agents 2025.12.01
Thank you Mr Hanks for taking the time to write a lovely review, we do appreciate it. It was a pleasure dealing with you and we would like to wish you all the very best. Kind regards. Dawn
Kenechi Onuoha
Kenechi Onuoha 2025.10.09
     
I am impressed with Homecastle Estate Agents. They have done a fantastic job of selling my property. They work as a team, and are proactive and excellent at communicating with their client. They obviously know their job and do it to a high standard. Thanks Angus, Dawn and the rest of the team.
Reply from Homecastle Estate Agents 2025.10.09
Thank you so much for taking the time to write your lovely review, we really appreciate it. It was a pleasure being able to help sell your home and thank you for instructing Homecastle. Obviously if we can be of any assistance in the future, do please come back to us. Kind regards. Dawn
Rebecca Harris
Rebecca Harris 2025.10.01
     
My partner and I recently bought our house through Homecastle. From the first viewing to completion, the entire team were fantastic. Throughout the process, they were not only communicative and professional, but friendly and understanding. We felt that their experience really enabled us to trust the (very stressful!) process of buying a house, which meant so much to us, and has helped us feel relaxed in the new phase of enjoying our new home. Dawn was extremely helpful with helping us navigate each twist and turn, and Angus was an incredible advocate in the final stage of completion. Everyone at the office helped us at some point, and the fact that we knew everyone by the end says a lot about their team and way of working. Thank you to everyone at Homecastle - we can’t recommend them enough to people buying in the area.
Reply from Homecastle Estate Agents 2025.10.01
Thank you so so much for the glowing review. We all sincerely appreciate it and we are all very happy you have finally moved into your beautiful home. We genuinely hope you have many years of happiness there. Once again many thanks for taking the time to write your lovely review, you were both an absolute pleasure to deal with and are such lovely people Kind regards. Dawn
Marco Bravi
Marco Bravi 2025.06.27
     
Great people and very professional agents. We bought our first property with them , the process was followed properly, they were always communicative and available for anything we needed! Thanks to Dawn and all the other colleagues! Great job!
Reply from Homecastle Estate Agents 2025.06.27
Thank you Marco, you were a pleasure to deal with. We hope you will be very happy in your new home and thank you for taking the time to give us a lovely review. kind regards Dawn
Sabrina Zakaria
Sabrina Zakaria 2025.06.20
     
Dawn and all the agents at Homecastle were terrific when dealing with the purchase of our first home. Dawn's updates and transparency with each step massively eased what was a stressful and overwhelming experience. They were a breath of fresh air, particularly after encountering (so many!) rude and careless estate agents elsewhere. They go above and beyond in their service and their customer care is impeccable.
Reply from Homecastle Estate Agents 2025.06.20
Thank you so so much for the lovely review. Your kind words are really appreciated. We hope you and your family have settled into your new home and you are enjoying your new surroundings. Kind regards Dawn
Laura Axford
Laura Axford 2025.06.01
     
Wow-where do I start! Service from the whole team at Homecastle was off the chart, in the most superb manner. Communication was excellent. Dawn would chase relevant people when needed without us asking. My Mum felt relaxed knowing they had everything in hand. Would highly recommend!
Reply from Homecastle Estate Agents 2025.06.02
Thank you so much Laura for the glowing review. It really means a lot to us all. We wish you and all your family all the very best and I hope your mum has settled in her new home. Kind regards, Dawn
Stephanie T
Stephanie T 2025.05.07
     
I recently sold my flat with Homecastle Estate Agents, and I couldn’t be more impressed with the entire experience. From the beginning to the end, they were professional, proactive, and very knowledgeable. Their knowledge of the local market was clear, and they provided a realistic valuation that resulted in strong interest and a successful sale. Communication was excellent throughout - prompt updates and genuine care made the difference. What really stood out was their attention to detail and commitment to getting the best outcome. Nothing ever felt rushed or overlooked, and they were always available to answer any questions I had, no matter how small. If you are looking for an estate agent who is trustworthy, efficient, and genuinely caring I would definitely recommend Dawn and the team at Homecastle, they are the best in the business.
Reply from Homecastle Estate Agents 2025.05.07
Ahh Stephanie thank so so much for the beautiful review. It was a pleasure assisting you sell and purchase your new property. Always here if you need anything in the future. Wishing you every happiness. Dawn and all at Homecastle
John Cooper
John Cooper 2025.04.03
     
Dawn and her team at Homecastle did an excellent job of selling my flat, despite facing considerable difficulties caused by the ineptitude of the buyer’s solicitors. I was kept informed of what was happening at all times and after tremendous effort both by Dawn and my own solicitor in the last two days of the process we finally had a successful sale. I am pleased, impressed and very grateful, and would highly recommend Homecastle.
Reply from Homecastle Estate Agents 2025.04.04
Thank you Mr Cooper for the lovely review. You were an absolute pleasure to work with and an incredibly kind person. Had it not been for your actions at the end i doubt this transaction would of completed. We wish you every happiness in your new home and thank you for choosing Homecastle. Dawn
Denise Griffin
Denise Griffin 2025.03.22
     
Homecastles have been very helpful and professional during the sale of my late parent’s house. Very supportive and understanding. Thank you to the team and Dawn for their assistance at this difficult time. regards Denise.
Reply from Homecastle Estate Agents 2025.03.22
Thank you Denise for instructing Homecastle. I am so pleased you were happy with our service and felt supported. I know from personal experience how difficult it can be. Thank you for taking the time to write a lovely review. Many thanks. Dawn
Patrycja Kowalska
Patrycja Kowalska 2025.02.06
     
Very professional, competent and knowledgeable team. I bought and sold the same property with Homecastle and both times, the level of service and care was beyond expectations. Without a doubt I can highly recommend Dawn, Angus and Jodie, thank you so much for all your help!
Reply from Homecastle Estate Agents 2025.02.06
Hi Patrycja, many thanks for the glowing review, we are delighted to read you were happy with our service. Always here if you need any advice/help in the future. Kind regards Dawn
Joey Farky
Joey Farky 2025.01.31
     
Homecastle have been absolutely brilliant in helping us secure our first home! Dawn was always on hand to offer us valuable advice and assistance every step of the way, from viewings through to completion. A massive thanks to Dawn, Angus, Tracy and the rest of the team for getting our purchase over the line! They've been a pleasure to deal with. Cheers.
Reply from Homecastle Estate Agents 2025.02.06
Hi Joe, thank you so much for taking the time to write your lovely review. It really means a lot to us. We are so happy to hear you were happy with our service and are always on hand if you need anything further from us. Enjoy your beautiful new home! Kind regards Dawn
leah hughes
leah hughes 2025.01.28
     
We had a great experience dealing with Homecastle, the whole team was really helpful every step of the way and we’re really happy in our new home! Thanks
Reply from Homecastle Estate Agents 2025.01.28
Thank you so much for the lovely review Leah, it is much appreciated. We really hope you and your family will be very happy in your new home. Many thanks, Dawn
Tim P
Tim P 2024.09.01
     
Brilliant!!!
Reply from Homecastle Estate Agents 2024.09.02
Hi Tim, thank you, we do really appreciate the reviews. I hope you have settled into your beautiful home and are enjoying your new surroundings. Do let us know if we can ever be of assistance to you in the future. Many thanks, Dawn
Mark Ashley
Mark Ashley 2024.08.01
     
Thank you to Dawn and the team for sticking with what can only be described as a long and drawn out sale through no fault of Homecastle I might add. Other agents may well of given up but Homecastle didn't until the sale was over the line. Professional, polite and excellent communication at all times.
Reply from Homecastle Estate Agents 2024.08.02
Hi Mark, many thanks for the lovely feedback, we can only say we were all so delighted when you finally exchanged, you so deserved it!!! Although not my longest sale, it was certainly up there!!! I hope you are your family will be very happy in your new home. Take care, Dawn
Junior Buckley
Junior Buckley 2024.07.31
     
Absolutely phenomenal service. This was my first time buying a home, and I mostly dealt with Dawn and Jodie, who was a pleasure everytime, but the whole team are really friendly, professional and willing to go that extra mile for you. Dawn always kept me in the loop, and having autism, I do not deal with change well, but any questions/problems were always dealt with quickly and in a way I could understand, which is crucial as most contact was by phone/email. From start to finish the whole experience felt like the right way to buy or sell a house, and then when you throw in Angus's random facts, how could I not fully recommend them. Thank you all so much. Regards K.J Buckley
Reply from Homecastle Estate Agents 2024.08.01
Junior thank you so so much for your wonderful review. You were a delight to deal with and were always so polite and courteous , even when things were challenging. I really hope you are happy in your new home you deserve it. Kind regards. Dawn and the team
David Christensen
David Christensen 2024.07.22
     
Angus, Dawn, Jodie and the rest of the team provided a friendly and professional service when valuing and selling our property. When challenges arose during the sale, they supported us and the buyers through to completion. They were always on top of events and we really appreciated their extensive knowledge and expertise, which made a real difference. I would strongly recommend Homecastle to anyone buying or selling a property.
Reply from Homecastle Estate Agents 2024.07.22
Thank you mr Christensen for your lovely comments about all of my team it really is appreciated. We thank you for instructing Homecastle and we wish you and your family all the best for the future. Many thanks. Dawn

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