Home Care Assistance Sunshine Coast Reviews

John Eagar 2025.08.11

     

Please thank Mikhaila for her very helpful assistance and professional attitude towards Caroline and myself, we do appreciate it immensely.

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Reply from Home Care Assistance Sunshine Coast 2025.07.22

Thank you, John, for your lovely feedback. We’re so pleased Charlotte has been able to support you and Caroline during this difficult time. Her clinical skills and compassionate approach are such a valuable part of the support at home we provide. We wish you both all the very best in Caroline’s ongoing recovery. Regards, HCA Team.

Karen Wuttrich 2025.08.09

     

Nice time shared with HCA clients at the client lunch. The venue was at Kings Beach Tavern and was well catered. My client enjoyed her lunch too. The HCA friendly staff did a great job organising everything and making sure everyone was happy.

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Helen Porter 2025.08.06

     

Excellent service with genuine care and attention to our individual needs.

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Reply from Home Care Assistance Sunshine Coast 2025.08.06

Thank you so much, Helen. We’re so pleased to hear that you’ve felt genuinely cared for and supported. Tailoring our in-home care to each person’s individual needs is exactly what we aim for, and your kind words mean a lot to the team. Warm regards, The HCA Team.

Helen Jean 2025.07.31

     

I've had the pleasure of receiving care from Home Care Assistance, and can't speak highly enough of Daniela Bamberg and Toni. Their care has made a real diference in my life - professional, compassionate, and truly hearwarming. They take care of me as my own daughter.

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Reply from Home Care Assistance Sunshine Coast 2025.08.04

Thank you so much, Helen. We’re so touched by your words about Daniela and Toni. They are both exceptional carers, and we’re so proud to have them on our team. Knowing their in-home care has brought you not just support but a real sense of connection means everything to us. We’ll be sure to pass on your lovely message - it will mean so much to them. Warm regards, The HCA Team

Maree Johnson 2025.07.30

     

Nicole Fergestad, my mother’s Care Manager, worked very hard to communicate with Home Assist and facilitate some minor repairs to Beryl's bedroom and a sliding door that she uses every day. We are very grateful that this was expedited so quickly.

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Reply from Home Care Assistance Sunshine Coast 2025.07.22

Thank you, Maree. It’s great to hear how well Nicole is supporting your mum. Quality aged care is all about communication, kindness, and consistency — and Nicole does an incredible job of bringing that to her work. Regards, HCA Team.

Chris Kelly 2025.07.28

     

Anne is my case manager she an extremely nice person very kind and helpful and a good listener even if i waffle on She does a wonderful job and i hope Anne stays as my case manger for a lot lot longer cheers Chris Kelly

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Reply from Home Care Assistance Sunshine Coast 2025.07.29

Thank you, Chris! We’re so glad to hear how much you appreciate Anne’s support — her kindness, patience and dedication shine through in everything she does. It’s wonderful to know she’s made such a positive impact. Helping clients feel heard and supported is such an important part of quality home care, and we’re lucky to have Anne on our team. Regards, HCA Team.

Jaci Hughes 2025.07.27

     

This review is for Nicole at Homecare Assistance Caloundra. She is so pleasant to deal with and so very helpful. Recently, Nicole organised my Husbands care to exactly what he needed. She couldn’t do enough for him. Well done Nicole! You are doing a great job. Hope you stay with HCA.

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Reply from Home Care Assistance Sunshine Coast 2025.07.29

Thank you, Jaci. We really appreciate your lovely feedback about Nicole. It’s fantastic to hear how well she tailored your husband’s in-home care to suit his needs. Her warmth and attention to detail make such a difference to her clients. She's a superstar and we’re so proud to have her as part of our team. Regards, HCA Team.

Adam James 2025.07.27

     

Great service. Kirstin was very helpful and proactive in assisting a client.

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Reply from Home Care Assistance Sunshine Coast 2025.07.27

Thank you, Adam! We really appreciate your feedback. It’s great to hear that Kirstin was so helpful and proactive — she’s a superstar and a valued member of the team! We'll definitely pass along your feedback. Warm regards, The HCA Team.

Yvonne Bode 2025.07.23

     

I have been with this company a short amount of time and I have had some ups and downs in that time but the one thing I can say is that I have no problems with my case manager Louise she has looked after all my needs and made sure I am getting to all my hospital and specialists appointments thank you Louise I very much appreciate your assistance.

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Reply from Home Care Assistance Sunshine Coast 2025.07.24

Hi Yvonne, Thank you for your feedback. We really appreciate you taking the time to share your experience. It’s wonderful to hear how well Louise has supported you with your appointments and overall in-home care. We’ll be sure to pass on your kind words — she’ll be so pleased to know her efforts are appreciated. Warm regards, The HCA Team.

Robyn Eberle 2025.07.22

     

Donna is always on time, which gives me peace of mind and an immense support with her caring nature. Her sense of humour is welcoming as is her smile. She is a great assest to my day, thank you.

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Reply from Home Care Assistance Sunshine Coast 2025.07.22

Thank you, Robyn. We’re so glad Donna’s care and consistency bring peace of mind and brighten your day. A warm smile and a reliable helping hand are the heart of great in-home care. We’ll make sure Donna sees your lovely feedback. Regards, HCA Team.

Jan Hunter 2025.07.21

     

Naomi Annas is all I could ask for as my Case Manager. She is obliging, thorough and a pleasure to talk with. Naomi has made it obvious to me that I did make the right decision when I changed providers to HCA. It's very comforting to know she is there for me.

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Reply from Home Care Assistance Sunshine Coast 2025.07.22

Thank you, Jan. We’re so pleased you feel confident and supported since changing providers. Naomi’s dedication to delivering personalised Home Care Package support shines through in her work every day. We’re grateful for your kind words and we'll be sure to pass them along! Regards, HCA Team.

James Pons 2025.07.21

     

Case manager Nicole Fergestad has been a pleasure to work with. Thanks for your help in managing valued clients care needs. James - Sunshine Coast Physiotherapy

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Reply from Home Care Assistance Sunshine Coast 2025.07.22

Thanks so much, James. We appreciate your feedback and it’s great to hear how well Nicole is supporting your clients. Collaborative care makes all the difference, and we’re proud to work alongside you to ensure the best outcomes for those needing home care. Regards, HCA Team.

Aileen Bartlett 2025.07.21

     

Donna has been my Carer for several years. Donna was first sent to myself and my husband who has now passed. Over those years I have always valued her Professionalism, Carer Consistency, her Common Sense, she is practical and reliable. I could not manage without her visits, life would not be the same.

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Reply from Home Care Assistance Sunshine Coast 2025.07.22

Thank you, Aileen. It’s wonderful to hear how much Donna’s care and consistency mean to you. Providing in-home care that supports not just day-to-day needs, but also brings comfort and connection, is what we’re all about. We’ll be sure to pass on your lovely words to Donna. Regards, HCA Team.

Stephen Condie 2025.07.19

     

Wonderful service. My nurse Charlotte Henderson is terrific My case manager Hayley is great to work with. Highly recommend this provider.😆

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Reply from Home Care Assistance Sunshine Coast 2025.07.22

Thank you, Stephen! We’re so pleased to hear how well Charlotte and Hayley are supporting you. We appreciate your recommendation and your kind words. We will certainly pass them along! Regards, HCA Team.

Carly Cleary 2025.07.18

     

An amazing organisation that I am proud to call home.

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Reply from Home Care Assistance Sunshine Coast 2025.07.22

Thank you, Carly! We are so proud to have such a dedicated team of people working at HCA. It’s people like you who help us deliver the high standard of home care our clients deserve. Regards, HCA Team.

Diane Seba 2025.07.18

     

Very happy with our new case manager Nicole. Also happy with Home Care Assistance. Nicole is very efficient and caring.

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Reply from Home Care Assistance Sunshine Coast 2025.07.22

Thank you, Diane! We’re so glad to hear you’re happy with Nicole’s support and the service you’re receiving from Home Care Assistance. Providing responsive and compassionate support at home is what we strive for every day. We will be sure to pass along your feedback. Regards, HCA Team.

Mary Allen 2025.07.17

     

Than you Naomi for always listening with empathy and quickly finding a solution. We appreciate you very much.

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Reply from Home Care Assistance Sunshine Coast 2025.07.22

Thank you so much, Mary. We’re so pleased Naomi’s care and empathy have made such a difference. Finding the right solutions, with kindness and compassion, is what great in-home care is all about. We’ll be sure to share your lovely words with her. Regards, HCA Team.

June Henderson 2025.07.17

     

I have recently transferred to Home Care Assistance and am very happy with the service I have been receiving. I feel that I really am being cared for!

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Reply from Home Care Assistance Sunshine Coast 2025.07.17

Thank you so much, June. We’re so pleased to hear you’re feeling well cared for - that’s exactly what we hope to achieve with our in-home care services. We’re so glad you made the move to Home Care Assistance and we look forward to supporting you every step of the way! Warm regards, HCA Team.

Jarrad Neck 2025.07.16

     

I have been dealing with Home Care Assistance for several years now and can confirm that they run a very professional business. Naomi is one of the case managers who is professional, friendly and always communicates in a timely manner. I would recommend Home Care Assistance to anyone.

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Reply from Home Care Assistance Sunshine Coast 2025.07.16

Thank you, Jarrad. We really appreciate your kind words and your ongoing trust in our team. Naomi will be so thrilled to receive your feedback — she’s such an asset to our team, and we’re so lucky to have her. Providing professional, reliable support at home is at the heart of what we do, and we’re grateful to be part of your care journey. Regards, HCA Team.

Rogan 2025.07.16

     

I leave in Maroochydore, Sunshine Coast, My carer is Arunee Broadbent. She is very good. She is very understanding and very capable. I would recommend Arunee for any body for a good carer. Rogan Robson

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Reply from Home Care Assistance Sunshine Coast 2025.07.16

Thank you, Rogan. We’re so glad to hear how much you value Arunee’s support. She is a wonderful example of the kind, capable aged care we strive to deliver every day. We appreciate your recommendation and the trust you’ve placed in us. We’ll be sure to share your lovely words with Arunee. Kind regards, HCA Team.