We've used High Demand's services a handful of times now. Duct cleaning, fireplace maintenance / glass replacement and a new hot water tank install.
Not only do their technicians do great work, but their customer service is next level. When our hot water tank broke, I emailed them early in the morning, they got back to me almost instantly and had a tech (Alex) at our house before noon and our tank got replaced right away. They give unbelievable service at great prices. I highly recommend making them your go to guys!
The pilot light in my 30 year old gas firplace was not lighting. The courteous service man came and took a look. He found that one part was faulty and promptly replaced it. I'm totally satisfied.
Reply from High Demand Heating
2026.08.18
Thank you, Alan, for the kind review! We’re glad our technician Alex was able to quickly diagnose and repair the issue with your gas fireplace. We truly appreciate your business and are pleased to hear you were satisfied with our service.
— The High Demand Heating Team
— The High Demand Heating Team
It was a pleasure doing business with High Demand Heating - their representative was excellent and took care of all our gas appliances in a short time. He will be back again next year!
Reply from High Demand Heating
2025.11.13
Thank you, Trudy! We’re so glad to hear you had a great experience with our team. It’s always our goal to provide efficient, professional service, and we look forward to helping you again next year!
— The High Demand Heating Team
— The High Demand Heating Team
Fair pricing for brand name Daikin Heat Pump system; Alex the manager was responsive and patiently answered our questions over 2 pre-install visits; the tech Tarandeep was friendly, communicated well and worked hard over 2 days to install; 3 weeks after initial install the heat stopped working so within 1 week of my service request, the repair was fixed (the connection in electrical box was loose). I recommend High Demand Heating.
My experience with High Demand Heating Ltd has consistently been exceptional. They helped coax a couple of extra years out of my old furnace and then installed a new furnace when the time came. They also installed an AC unit along with the furnace. My old hot water tank suddenly died and High Demand Heating were able to provide the expert installation of a brand new tankless water heater the same day I called ensuring I was not left without hot water. They have always been prompt, professional, friendly, and provide an exceptionally high level of service. Alex and his staff are very skilled and go above and beyond when providing service.
Reply from High Demand Heating
2026.05.09
Hi Michelle,
Thank you so much for the incredibly thoughtful review and for your continued trust in High Demand Heating over the years. It truly means a lot to us to have long-term customers like you.
We’re really glad we could help extend the life of your previous furnace and be there when it came time for the new furnace, AC installation, and emergency tankless water heater replacement. We know how stressful it can be to suddenly lose hot water, so we’re happy we could get everything taken care of quickly for you.
Alex and the entire team genuinely appreciate your kind words. Providing efficient, honest, and high-quality service is something we take a lot of pride in, and feedback like this makes all the hard work worth it!
Thank you again for the support, we truly appreciate it.
– Eric
High Demand Heating
Thank you so much for the incredibly thoughtful review and for your continued trust in High Demand Heating over the years. It truly means a lot to us to have long-term customers like you.
We’re really glad we could help extend the life of your previous furnace and be there when it came time for the new furnace, AC installation, and emergency tankless water heater replacement. We know how stressful it can be to suddenly lose hot water, so we’re happy we could get everything taken care of quickly for you.
Alex and the entire team genuinely appreciate your kind words. Providing efficient, honest, and high-quality service is something we take a lot of pride in, and feedback like this makes all the hard work worth it!
Thank you again for the support, we truly appreciate it.
– Eric
High Demand Heating
Reply from High Demand Heating
2026.05.09
Hi Mike, thank you for taking the time to leave us a review and for choosing High Demand Heating. We truly appreciate the support and are glad we had the opportunity to help.
If there was anything we could have done to make your experience a full 5 stars, we’d genuinely love to hear the feedback. We’re always looking for ways to improve and provide the best possible service.
Thanks again, we really appreciate it.
– High Demand Heating
If there was anything we could have done to make your experience a full 5 stars, we’d genuinely love to hear the feedback. We’re always looking for ways to improve and provide the best possible service.
Thanks again, we really appreciate it.
– High Demand Heating
I just want to say
“Thank you “ for service you made
Especially to Alex, very polite person
Reply from High Demand Heating
2026.04.15
Hi Mel, thank you so much for your kind words, we really appreciate you taking the time to share your experience. We’re especially glad to hear that Alex made a great impression, we’ll be sure to pass along your feedback to him! It was a pleasure helping you, and we look forward to working with you again in the future!
— The High Demand Heating Team
— The High Demand Heating Team
the guy showed me what he was doing and why .He cleaned up after himself and was very pleasant
Reply from High Demand Heating
2026.02.24
Hi Mike, thank you for taking the time to leave us a review and for sharing your experience. We’re happy to hear our technician explained the process clearly, kept the work area clean, and made the visit a pleasant one. We’re always looking for ways to improve, so if there’s anything we could have done to make your experience even better, we’d truly value your feedback. Thanks again for choosing us and trusting our team.
— The High Demand Heating Team
— The High Demand Heating Team
High Demand Heating is definitely a top notch company for your HVAC needs. Alex, the technician came promptly, he asked questions about my gas fireplace and furnace and immediately started working. He was clean, knowledgeable, and he is someone you can trust to do the job properly without shortcuts. I highly recommend Alex and this company.
Reply from High Demand Heating
2026.02.24
Thank you so much, Alfonso, for the 5-star review and for taking the time to share your experience. We really appreciate your trust in us and we're glad to hear that Alex made a strong impression with his punctuality, clear communication, and attention to detail. He's the best. Taking the time to understand your gas fireplace and furnace properly, and doing the job right without shortcuts, is exactly the standard we aim to deliver on every service call. Your recommendation means a lot to our team. If you ever need help in the future, we’d be happy to assist.
— The High Demand Heating Team
— The High Demand Heating Team
Great friendly service. Wouldn't hesitate to recommend to my friends.
Reply from High Demand Heating
2025.10.21
Thank you, Dem! We really appreciate the kind words and your recommendation. Very glad to hear you were happy with our service and really appreciate you taking your time to leave a review!
— The HDH Team
— The HDH Team
Alex, my technician from High Demand Heating, arrived promptly and was awesome to work with. He clearly explained what he was doing and quickly ascertained the challenge at hand. I even made him coffee. He will be returning to finish the job with some parts the fireplace unit needed.
Reply from High Demand Heating
2026.01.13
Hi Allison, thank you for the great review. We’re glad to hear Alex provided prompt, clear, and professional service, and that he took the time to explain everything thoroughly. We appreciate your patience while the required parts are being sourced, and we look forward to completing the fireplace repair for you very soon. Thanks again for choosing High Demand Heating.
— The High Demand Heating Team
— The High Demand Heating Team
On December 23rd our 14 year old natural gas furnace stopped working, right in the middle of a cold snap. Alex, from High Demand Heating, responded promptly. His diagnosis was insightful and thorough. We ended up purchasing a new Trane furnace through his company at an unbeatable price. The installation was excellent by Anoosh, and then Alex returned to our home once again to make sure everything was perfect. Alex's attention to detail, his superior customer service, and overall knowledge of the HVAC industry is outstanding. Full recommendation!!
Reply from High Demand Heating
2026.01.07
Thank you, Ken.
We’re glad Alex could respond quickly during the cold snap and help you find the right solution. It’s great to hear the Trane installation by Anoosh went smoothly and that Alex’s follow-up and attention to detail gave you peace of mind. We really appreciate your recommendation and your trust in High Demand Heating.
— The High Demand Heating Team
We’re glad Alex could respond quickly during the cold snap and help you find the right solution. It’s great to hear the Trane installation by Anoosh went smoothly and that Alex’s follow-up and attention to detail gave you peace of mind. We really appreciate your recommendation and your trust in High Demand Heating.
— The High Demand Heating Team
I had High Demand Heating service two fireplaces. I was billed for both, even though no work was done on one. The working fireplace stopped within 24 hours. I was told the repair would be $55 if I paid the invoice, but after paying, the cost changed to $1,000. I still have no working fireplace since mid-November. Would not recommend.
Reply from High Demand Heating
2025.12.18
Hey Karen, both fireplaces were inspected and diagnosed. One was serviced and operational, the other had a confirmed electrical issue pertaining to your home which required an electrician. We returned at no charge when a separate component failed, provided a conditional estimate, and did not apply any unauthorized charges. We stand by our work.
— The High Demand Heating Team
— The High Demand Heating Team
I haven't been an easy customer. I made requests, and I had question-after-question that they handled like top pros; patience and skill, they got it.
Reply from High Demand Heating
2025.12.17
Thank you so much, Rahman, hope you're doing well. As well, thank you for taking the time to share this thoughtful review. We truly appreciate your honesty and are glad our team could support you with patience, clear communication, and professionalism throughout the process. Your trust means a lot to us, and we are grateful for the opportunity to work with you.
— The High Demand Heating Team
— The High Demand Heating Team
Totally recommend this company!
Used them for both my fireplaces 😄
Reply from High Demand Heating
2025.12.11
Thank you, Kris. We appreciate the recommendation and are glad we could help with both of your gas fireplaces. If you ever need service or maintenance again, we’ll be here.
— The High Demand Heating Team
— The High Demand Heating Team