Hercules Gazebo/Hercules Instant Shelter Auckland Reviews

Warwick Barrington-Nash 2026.08.29

     

Having dealt with many companies over the years I can honestly say that Teresa of sales is one of the most accommodating sales person I have ever done business with Right from the start she was attentive nothing was a problem and the communication was excellent I had a couple of issues with my order the company and Teresa stepped up and without hesitation solved the issue The product I purchased was the Pro57 range, 3 meter and 4 meter well manufactured and value for money In summary I recomend this company and their products a big thank you to Teresa

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Reply from Hercules Gazebo/Hercules Instant Shelter Auckland 2026.08.30

Hi Warwick, thank you so much for your wonderful review! We're thrilled to hear that you're happy with your Hercules Gazebo and our customer service. We would love to see how you're enjoying your gazebo. If you have any photos to share, please feel free to post them. Your feedback means the world to us! -- Hercules Auckland Team

CANALESinNZ 2026.06.28

     

Great sturdy frame , it really does worth the money !!!

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Reply from Hercules Gazebo/Hercules Instant Shelter Auckland 2026.07.09

Thank you for your kind words and recommendation! We're glad to hear that you found our product excellent and sturdy. We always love seeing our gazebos in their new homes. If you'd like to share any photos of your gazebo, we would be thrilled to see them!--Hercules Auckland Team

Ilidio Denobrega 2026.06.28

     

The ladies in the office are always cheerful and helpful. Support in what you need. Keep up the good work.

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Reply from Hercules Gazebo/Hercules Instant Shelter Auckland 2026.07.09

Thank you for your generous review! We're so happy to hear you had a great experience with our service. If you have any photos of your gazebo in use, please share them with us. We love seeing how our customers enjoy their Hercules Gazebos! --Hercules Auckland Team

Talette Sylva 2026.06.22

     

Super friendly staff who helped with every aspect of the purchase from getting the quote together to the design. Thank you

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Reply from Hercules Gazebo/Hercules Instant Shelter Auckland 2026.07.09

Thank you for your 5-star review! We're delighted that our gazebo has made such a positive impact. We'd love to see it in action! If you're comfortable, please share some your gazebo photos with us. --Hercules Auckland Team

Ross McAllister 2026.05.27

     

Great product and back up service Highly recommend

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Reply from Hercules Gazebo/Hercules Instant Shelter Auckland 2026.07.09

Thank you so much for choosing Hercules Auckland for your needs! We're thrilled to hear that the product are meeting your expectations. We appreciate your feedback and look forward to the opportunity to serve you again in the future. If you have any pictures, we’d love to see our product in action!

Gavin Hamilton 2026.05.17

     

Really appreciated the prompt turnaround of all the artwork options while we settled on something we could afford and also the on time pick up to suit our first event. We got lots of great feedback on the gazebo. Great to have a frame and panels we can trust in moderately windy conditions. What a wonderful, friendly and helpful team. Looking forward to doing more business with you in the future.

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Reply from Hercules Gazebo/Hercules Instant Shelter Auckland 2026.07.09

Thank you so much for your kind words and for taking the time to leave us a review. Your satisfaction is our top priority, and we're glad we could meet your expectations! If you have any photos you'd like to share, we'd love to see and hear about them.

jo thompson 2026.05.15

     

Great service, friendly staff, the gazebo is stunning and very sturdy. We will be back for more soon.

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Reply from Hercules Gazebo/Hercules Instant Shelter Auckland 2026.07.09

Hi Jo, thank you for your 4-star review. We’re glad to hear that you’re happy with the product and the support from our Hercules Auckland team.

If there is anything we could improve to make your experience a 5-star one, please feel free to email us. We’re always looking for ways to improve and provide the best possible service.

Robert Baistow 2026.05.11

     

We bought our first 3x3 Hercules Gazebo in 2017 which we are still using today. In 2018 we ordered our second 3x3 Gazebo from Ray Feng in Lower Hutt. This is our front of service unit and it has our Logo printed on it for maximum publicity. This year we purchased a professional 4.5 x 3m unit with full branding and banners to add to the existing 3m x3m unit still in use since 2018. I have found the Hercules Gazebos really easy to use and they have worked well in all types of weather conditions. I have found the Hercules team to be very professional and orders are recieved very quickly. Thanks to the quality of the product we also present well to our customers. Cheers Bob Baistow CAVEMAN BBQ.

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Reply from Hercules Gazebo/Hercules Instant Shelter Auckland 2019.04.16

Awesome Caveman BBQ. Thanks so much for the support.

Luigi Girardin 2026.05.10

     

Hercules are good to deal with and the Umbrella is excellent quality. There was one small issue that they put right quickly.

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Reply from Hercules Gazebo/Hercules Instant Shelter Auckland 2026.07.09

Hi Luigi,
Thank you very much for your review. We’re pleased to hear you’re happy with the umbrella, and we appreciate your understanding while we resolved the small issue.

If you feel we made things right and you’re now happy with the overall experience, we’d be grateful if you would consider updating your rating.

Thanks again for choosing Hercules Auckland Store.

michelle Baker 2026.05.08

     

Great range of products. Friendly helpful service. Totally met our needs

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Reply from Hercules Gazebo/Hercules Instant Shelter Auckland 2026.07.09

Thank you for your fantastic review! We're delighted to hear that you loved our product and service of Hercules Auckland Team. If you have any pictures, we'd be thrilled to see how it turned out! Thanks again for your support.

Dennis O'Neil 2026.05.06

     

Dealing with Hercules Gazebos was a pleasure from start to finish. The 6mtrx3mtr gazebo went up without a hitch, everything about it is top class. I could not be happier.

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Jess Clothier 2026.05.03

     

Great experience with the team at Hercules. Good quality products and superb customer service!

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Nichola Te Kiri 2026.04.27

     

I’ve bought two gazebos and accessories over the years from Hercules and I’ve found them to be good quality and last for years. Great for markets

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J Jones 2026.04.25

     

Excellent service ,had issue with my new gazebo roof no questions asked just replaced.highly recommend there gazbos have had our gazbos for 9 years lots of use and just replaced roof thru wear and tear. Cheers JJ

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keith norton 2026.04.23

     

Great service quality product Thank you

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julie hayes 2026.04.22

     

Recently purchased for our local board riders club at Waihi Beach . Excellent service and communication. Everyone happy with the quality

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Reply from Hercules Gazebo/Hercules Instant Shelter Auckland 2026.04.23

Hi Julie, Thanks so much for your kind feedback! 😊 We’re really glad to hear the Waihi Beach board riders club is happy with everything. The Auckland team truly appreciates your support, and it’s great to know the service and communication met your expectations. We’re also pleased the branded gazebo turned out well and the quality is working for your club. Hope to help you again in the future~

Alistair Wareing 2026.04.22

     

Very good to deal with

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UPVC Windows 2026.04.20

     

Great job, very happy and positive response from potential customers

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accounts Good Built Homes 2026.04.19

     

Highly recommend Hercules Instant Shelter. We’ve purchased two gazebos, branded flags, and replacement gazebo canvas from them and have been really impressed. Great quality products with clean, sharp logos that look professional and hold up well. We love them and wouldn’t hesitate to buy again.

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Reply from Hercules Gazebo/Hercules Instant Shelter Auckland 2026.04.23

Thanks so much for your amazing feedback and continued support! The Auckland team really appreciates it. We’re glad to hear you’re happy with your gazebos, flags, and replacement gazebo canopies, and that the print quality and durability are meeting your expectations. It’s great to know everything is working well for your setup, and we look forward to helping you again anytime 😊

Nathania Pearson 2026.04.14

     

Amazing marquee, easy to assemble, strong and sturdy and looks great ! The way the walls Velcro on are fantastic, especially if the wind changes and you need to add or remove a side accordingly. Barbara was fantastic to deal with!

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Reply from Hercules Gazebo/Hercules Instant Shelter Auckland 2026.04.23

Hi Nathania, Thanks so much for your great feedback! We’re really glad you’re enjoying the gazebo and that it’s been easy to assemble, strong, and sturdy in different wind conditions. It’s great to hear the Velcro wall system is working well for quick changes when the wind picks up. We're really appreciates your support, and Barbara will be especially happy to hear your kind words 😊