Verified Company
This tea shop is fantastic, I have been ordering from them for years now. An incredible selection of teas, with some unique blends having ties to the island. The “midsummer nights dream” is one of the best teas I have ever had and my all time favourite from this shop. The owner is lovely, if you have a chance to visit go check the shop out in person, if not, order some teas online!
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Lovely tea shop with friendly, engaging and very helpful staff/owners! A wide variety of loose leaf teas available and an assortment of pots, cups, and other supplies. I purchased a cute little cast iron tea pot and a couple of varieties of Rooiboos tea. A perfect little shop for any tea lover 💕 I highly recommend stopping by this tea store if you are in the area and enjoy all things tea!
Very political for a tea shop and downright rude to paying customers just trying to enjoy they're holiday.
Reply from Hebridean Tea Store Ltd.
2025.08.01
It’s always interesting when a second negative review pops up just moments after the first — especially when it offers no detail, no context, and no clear experience.
We welcome all feedback from genuine customers, even when it’s critical. But when reviews seem timed more for effect than for honesty, it’s hard not to see the pattern.
Thankfully, we know who we are — and so do our regulars. Good tea, kind people, and a business that stands by its values.
We welcome all feedback from genuine customers, even when it’s critical. But when reviews seem timed more for effect than for honesty, it’s hard not to see the pattern.
Thankfully, we know who we are — and so do our regulars. Good tea, kind people, and a business that stands by its values.
Not the best experience having her political views shoved down your throat.
And not even a thankyou after spending my money.
Reply from Hebridean Tea Store Ltd.
2025.08.01
We welcome honest feedback — it's how small businesses grow. That said, leaving a one-star review because our values don’t match yours feels a bit like walking into a bakery and complaining about the presence of bread.
If you truly found us so objectionable, it’s curious that you still chose to come in, browse, chat, and make a purchase. Our regular customers know us for our friendly service and quality offerings — and we’re grateful for the many who return time and again.
This review seems more about personal beliefs than any real issue with our shop, and that’s worth keeping in mind.
If you truly found us so objectionable, it’s curious that you still chose to come in, browse, chat, and make a purchase. Our regular customers know us for our friendly service and quality offerings — and we’re grateful for the many who return time and again.
This review seems more about personal beliefs than any real issue with our shop, and that’s worth keeping in mind.
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I visited the Hebridean Tea Store Ltd on a visit to Lewis in 2023. My mind was blown when I saw the huge range of teas they sell. I've since placed orders online. I love that the loose tea can be purchased in different size bags. This gives you the opportunity to try many new teas in small quantities.
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