Hearing Healthcare Centre Reviews

Margaret Armitage 2025.11.19

     

I have used Hearing Healthcare for many years and have been happy to benefit from their remarkable expertise, patience, courtesy, and efficiency . Daniel (and Chris before him) has provided outstanding service, going to considerable lengths to try to solve my severe hearing problems and has taken a personal interest, way beyond what could reasonably be expected. Unlike some audiological providers whose main interest is to sell a product, there has never been the slightest pressure, and it has been possible to trial several systems, even rejecting them all, at no cost. I can highly recommend this exemplary service with complete confidence.

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Ken Ashby 2025.11.19

     

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Kayan Qadan 2025.10.21

     

I rarely give a review, but this one I felt I have to share my experience, amazing service amazing team and Rachel was extremely supportive and nice , the way she give explanations and answers your questions absolutely amazing! You won’t regret coming to this place, I wish all the healthcare services in Cambridge become like this place Please keep up your amazing service and your professional work

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Reply from Hearing Healthcare Centre 2025.11.11

Thank you for sharing this. We are very pleased to hear that you had such a positive experience. Rachel will be glad to know her explanations and support made a real difference. We appreciate your recommendation and your kind words about the whole team. We will endeavor to maintain the same standard of care and professionalism.

Colin Chrebelski 2025.09.03

     

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Reply from Hearing Healthcare Centre 2025.11.11

Thank you for your 5 star review!

Steve Watts 2025.08.19

     

Very satisfactory making sure new aids are set perfectly.

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Reply from Hearing Healthcare Centre 2025.11.11

Thank you for your feedback. We are glad to hear the new aids are set correctly and working well for you. If you need any adjustments or support in the future, we are here to help.

Lynda Unwin 2025.08.08

     

The hearing assessment was very thorough and Daniel was charming. He was very knowledgeable and explained so many things to me that I had not previously known.

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Reply from Hearing Healthcare Centre 2025.07.15

Thank you for your kind words. We're delighted to hear you found the hearing assessment thorough and that Daniel was able to explain everything clearly. Our goal is always to provide professional, informative hearing tests and ensure our clients feel supported every step of the way

Elspeth Campbell 2025.08.02

     

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Reply from Hearing Healthcare Centre 2025.11.11

Thank you for your 5 star review!

Debbie Morter 2025.07.11

     

I cannot recommend this place highly enough. Rachel has been exemplary in looking after my Dad and his hearing aids and my appointment with her today was another experience of her professional, thorough and kind treatment. This is a gem of a place with lovely staff who deliver an excellent service.

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Reply from Hearing Healthcare Centre 2025.07.15

Thank you for such a heartfelt review. We're so pleased to hear how well Rachel has looked after both you and your dad. Providing professional, thorough care and ongoing hearing aid support is exactly what we strive for. We're proud to have such a dedicated team and are grateful for your recommendation. We look forward to welcoming you back when the need arises.

Nathalia Ruegger 2025.07.08

     

Excellent service provided at the clinic. They took their time to explain the procedure step by step. The service was beyond my expectations. I really recommend. It was a bit more expensive than other places I have checked online but it was worth it.

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Reply from Hearing Healthcare Centre 2025.07.15

Thank you for your lovely feedback. We're glad to hear the service exceeded your expectations and that you found the step-by-step explanation helpful. We pride ourselves on delivering expert hearing care with a personal touch, and we're pleased you felt it was worth the investment. Your recommendation means a lot to us.

Jonathan Halls 2025.06.26

     

Very pleased with the thorough and professional service.

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Reply from Hearing Healthcare Centre 2025.07.15

Thank you for your kind words. We're delighted you were pleased with the thorough and professional service. Providing high-quality hearing care is always our priority

Info Willingham Auctions 2025.06.14

     

Very efficient and good value

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VASILEIOS SIOMOS 2025.06.11

     

Professional... friendly Thank you 🙏

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Reply from Hearing Healthcare Centre 2025.06.11

Thank you for your kind words!

Nick Kerry 2025.06.07

     

I had a problem with one of my aids intermittently dropping out. They quickly identified that there was a small amount of moisture in the speaker, and got me back on the road in 5 minutes.

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Reply from Hearing Healthcare Centre 2025.06.11

Thank you for sharing your experience! We're pleased we could resolve the issue with your hearing aid so quickly and get everything working again. Fast, effective support like this is exactly what we aim to provide

Robert Newman 2025.06.06

     

Excellent, professional and friendly service. Thoroughly recommended

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Reply from Hearing Healthcare Centre 2025.06.11

Thank you for your kind feedback! We're delighted you found the service professional and welcoming. Your recommendation means a great deal to us.

Miguel 2025.06.01

     

There are few places where you can find customer service as exceptional as Hearing Healthcare Centre in Cambridge. The staff, particularly Daniel, are incredibly intelligent and continue to hone their craft. I feel privileged to have hearing professionals who care about their knowledge base, are excited to share information, and pleasant when caring for your particular needs. Many thanks to the entire team!

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Reply from Hearing Healthcare Centre 2025.06.02

Thank you so much for your kind words! We’re delighted to hear that you felt so well looked after at our Cambridge clinic. Daniel and the team are passionate about staying at the forefront of audiology and truly value building supportive, informative relationships with those we help. Your appreciation means a great deal to all of us!

Lorna Cox 2025.05.16

     

Excellent service and advice as always - Daniel took time and trouble to optimise the function of my hearing aids. I greatly appreciate his experience and attention to detail, and everyone's friendliness and efficiency. Thank you.

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Reply from Hearing Healthcare Centre 2025.06.02

Thank you for your lovely feedback. We're so pleased Daniel was able to fine-tune your hearing aids with the care and precision we pride ourselves on. It's great to hear the whole Cambridge team’s friendly and professional approach continues to meet your expectations.

John Calvert 2025.04.26

     

prompt appointment after I indicated I had a problem. The technician was understanding and thorough in dealing with me. Followup was arranged if necessary

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Reply from Hearing Healthcare Centre 2025.06.02

Thank you for sharing your experience. We're glad we could arrange a timely appointment at our Cambridge clinic and that our audiologist provided thoughtful, detailed care. If any further support is needed, we're always here to help.

Richard Perry 2025.04.26

     

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Reply from Hearing Healthcare Centre 2025.06.02

Thank you for the 5-star rating! We're so pleased to know you had a positive experience at our Cambridge branch. If there's ever anything more we can do—whether it's a follow-up, support, or advice—we’re always happy to help.

GrahamB-1053 2025.04.16

     

I booked in for a hearing test as I had noticed I was constantly asking my family to repeat themselves. When they performed a thorough inspection of my ears they informed me they were completely blocked with wax and were able to remove it there and then for me. This improved my hearing greatly and the hearing test results showed my hearing is normal. I am very impressed with the attention to detail and level of care provided here!

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SusanB-1535 2025.02.19

     

I had a small issue with my hearing aids and they were able to fit me in very quickly and resolved the problem in minutes. Very pleased with the speedy yet attentive care.

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