Verified Company
On the afternoon of Tuesday 21 Oct I broke down on a slip road onto the M3 and had to be towed over 20 miles to Lyndhurst where I was due to spend 3 nights. The mechanic told me one of my injectors had failed and needed replacing.The experience left me shaken and I feared that it would be difficult to get the car repaired in time for my return home on the 24th. I asked in the nearby Waterloo Arms for a recommendation and was given the name of Haydon, at Cadnam. Just after 8.30 on the 22nd I called them and spoke to Nicky who recommended Kevin Curtis to recover my car to them to see what they could do. He advised me to relax and get on with my day and left with the car. In the afternoon Nicky called me to say it was fixed, needed to be road tested, but would be available for me to collect after that. I checked online to try and find the times of buses to Cadnam. It said there were 4 a day - but didn't say at what times. So, when Nicky called to tell me the car was ready I told her that. After a brief hold she asked me to wait 10 minutes by the pub and one of the Haydon team would collect me!!. I still can't get over the how helpful they were, turning what had felt like a major disaster into little more than an inconvenience.
Brilliant garage I can't recommend them enough. The staff are polite and friendly and give very good advice, very genuine people who care about their customers. I used to live locally but even since moving across the other side of Southampton I come to Haydon's for all my MOTs and services and for any repair queries I have because I haven't been able to find anyone as reliable as them anywhere.
