Haus Installation

Haus Installation Reviews

Excellent rating
     
4.9 | 394 reviews
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Haus Installation
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Reviews

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4.9

| 394 total

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Dai Caswell
Dai Caswell 2026.03.10
     
Third job done on my property by Haus Installations. Replacement porch and bathroom window installed by Tim and AJ. Fuelled by tea , coffee and relentless good humoured heckling of each other they completed the job in two days. Excellent work ethic, respectful of my property and very professional. Left the area clean and tidy. Highly recommend Haus Installations, will definitely be using again.
Reply from Haus Installation 2025.11.08
Hi Dai, thank you so much for the 5 star review. It means so much to us to know that you have thoroughly enjoyed your experience with HAUS. Lewis and Louie will be thrilled with the lovely comment on their handy work. Thanks :)
Karen
Karen 2026.03.09
     
Everything was perfect. From quotation stage to fitting. A special shout out to my door fitters Bobby and Tyree who were lovely friendly guys. They completed the job to the highest standard, explained everything and made sure I was happy. They tidied everything up and left no sign of their work, just my lovely new door. Can I also thank Emily in the office who was super helpful on the phone. Many thanks to the Haus team. Before and after pics
Brian's
Brian's 2026.03.09
     
Bobby and Tyree have just installed our new front door. We are so happy with the whole process, from choosing the design, colour, glass and finally the professional fitting. They did a first class job, with little fuss and so quickly. Would highly recommend Haus installations.
D C
D C 2026.03.03
     
Great service by everyone at Haus. Had our bay window and patio door replaced. The quality of the windows and workmanship by Lewis and Louie was 1st class. Had our front door replaced by Lewis since my initial review and just wanted to add that the quality and installation of the door was just as good as the previous work completed. Thoroughly recommend Haus Installations!
Reply from Haus Installation 2025.11.28
Thank you so much for the 5 star review, it means so much to us to know that you have enjoyed the service we have provided on your house :)
Caroline
Caroline 2026.03.02
     
A disappointing and drawn-out process The installation began smoothly, but the process ended up taking twice as long due to multiple issues. Several key components, like drains and trickle vents, were missed during the first visit and required the team to return three or four times to fix problems, including a leak and poorly installed flashing. It took weeks to get everything right, disrupting our schedule. To make matters worse, just two days after completion, I received a rude payment demand. My request for a price reduction as goodwill for the inconvenience was dismissed, with only a shop voucher offered instead. Initially promising, but the overall experience was frustrating. I wouldn’t recommend.
Date of experience: 22 January, 2026
T T
T T 2026.02.24
     
I rarely write negative reviews, but my experience with this house installation company was extremely disappointing. From the beginning, we were promised clear timelines and specific deliverables. Unfortunately, those promises were not kept. The installation was delayed multiple times without proactive communication. What was most frustrating was the customer service. When we raised concerns, we were met with vague responses and little accountability. Instead of taking ownership and offering solutions, they did nothing. The final result did not match what was originally discussed and agreed upon. Overall, this experience caused unnecessary stress and wasted time. I would strongly advise consider other companies before committing and would highly recommend Simply Doors & Windows Very disappointing from Haus Installations.
Reply from Haus Installation
Hi TT,

Thanks for leaving a review. We are not aware of any situations like this with customers, and you didn’t put your name in the review so it’s difficult to comment on the authenticity of this, or provide any counter information.

Forgive me if I’m wrong, but you state you rarely leave negative reviews but the profile has only posted 1 review ever and it is to us, and by recommending another company at the end it does not feel authentic. I note that we actually have more 5 star reviews than other companies locally, and get regular good feedback for our aftercare. It feels like there is a possibility this is posted by a jealous competitor.

If you are in fact a genuine customer, then i apologise, and request that you please reach out to us so we can help. We do take feedback like this very seriously and pride ourselves on being the best. So if we can improve in anyway, please do talk to us with some constructive feedback.

We are not saying we are perfect, no company is, but we are pretty good at rectifying any errors and we do genuinely care about doing a good job. We have a full time service engineer called Tom, and a service manager called Nigel who are put in place to make sure customers get good, dedicated after-service and feel heard.

We guarantee all our work for 10 years and always answer the phone or reply to emails if you need us :)
Judy Thain
Judy Thain 2026.02.24
     
Dan and Jaydon from Haus installation team are friendly, professional and hardworking. I'm really pleased with the standard of work and how quickly they carried out my installation today.
PhantomSpannah
PhantomSpannah 2026.02.16
     
Bobby and Tyree did a fantastic job fitting our new front door. Cannot fault their timing and workmanship. Very professional and friendly.
Martin Burge
Martin Burge 2026.02.03
     
Excellent new front door installation by Jae and Tyree, very friendly and knowledgeable. A real credit to Haus. New door is superb and makes a huge difference to our home. The whole process from enquiry to installation has been very easy and professional with excellent communication throughout. Thank you.
Reply from Haus Installation
Hi Martin, thanks for the 5 star review its amazing to hear that you have enjoyed your experiance with HAUS. Jae and Tyree will be thrilled with the review about them ;)
Buddy X
Buddy X 2026.01.30
     
It is a pleasure to leave a review for this company If I could give 6 ⭐️ I would I have had much work done including facias soffits and gutting , mock Tudor doers windows and conservatory warm roof You may get cheaper else where but the quality of the product and level of service would not be the same The price they quote reflects great value for money The process from start to finish was excellent There were a few bumps along the way but these were all ironed out with a satisfactory outcome I have spoken to and met nearly every member of this firm Mitch the sales designer can take credit for the front door it was all his idea ! I ended meeting all the fitters Ant and Alan are brilliant and ver professional and knowledgeable and are an asset to the firm Dan and Jaydon know there stuff and always come up with good ideas I also got of well with Lewis and Lewie I found Tim very knowledgeable especially when it came to fitting our front door and ah took time out to explain about the stages of fitting it leaving tin to do all the work 🤣 Also Tom ex is a machine , the guy did not stop when fitting our mock Tudor and roof line products Other members of the team are amazing Ed always sorted out any problems Emily is super organised and zoltan will talk you through the payment process I also got chance to talk to Tom one of the directors , a great guy , his vision of quality and customer service is spot on He is a very approachable and is willing to take on customer feedback and ideas Had many good chats with him Adam the other director/surveyor is not so approachable however he is very good at his job and was not scared to ask a fitter for advice regarding our unusual front door and this I had to admire him for Should you ever have a problem Nigel will keep you informed and Tom the service engineer is a great bloke and knows everything about the industry The company take pride in their work and this can be seen by everyone no thanks to Fred the photo guy. He makes all the installations look amazing !!!! Keep up the good work guys and may this company go from strength to strength I could not recommend this company enough !!!👍🏻
Marge Littleford
Marge Littleford 2026.01.30
     
From quote to final completion, the entire process with Haus was easy and smooth and the installation was done with excellent care. Alan & Ant were on time, tidy & professional throughout & always polite to happily answer any questions we had. The product & finish looks really good and the chaps tidied up really well before they left. A really good job from start to finish - We just need to get the rendering painted and it will look fab ! Have already reccomended Haus to family, friends and neighbours
Sarah boyle
Sarah boyle 2026.01.27
     
Great job done by Bobby and Tyree
rachel minton
rachel minton 2026.01.27
     
Tom came to fit a cat flap for me, he was very professional and great knowledge. He did an amazing job. The customer service before hand was great and fitted me in really quickly. Highly recommend. Thank you
n simmonds
n simmonds 2026.01.09
     
Modern, reliable company with good, old fashioned service. We had a very minor glitch with our door which was sorted promptly with no fuss ( their technician attended within a couple of hours of contacting them to resolve). No dragging of feet unlike so many other companies that don't want to know once you have paid. I can unreservedly recommend Haus.
Catherine Johnson
Catherine Johnson 2026.01.06
     
Excellent aftercare and quick service THE AFTERCARE SERVICE IS EXCELLENT. THANK YOU SO MUCH FOR THE QUICK RESPONSE FROM THE OFFICE TEAM AND TO TOM WHO MADE THE HOUSE VISIT AND TO NIGEL WHO SOURCED THE PART SO QUICKLY. THIS IS A GREAT COMPANY AND I RECOMMEND TO ALL.
Date of experience: 06 January, 2026
Sebastian Baldwin
Sebastian Baldwin 2025.12.16
     
Professional, friendly and efficient. From quoting, survey and then installation the team smashed it. Cannot recommend highly enough!
Reply from Haus Installation 2025.12.22
Hi Sebastian, thank you for the 5 star review. We are so pleased to know that you have have enjoyed your the service you have received from HAUS. It is really important that every stage of the process is easy and lives up to out high standards.
jackmeechman
jackmeechman 2025.12.10
     
Great experience all the way through. Met with John from Sales. Then I had the 2 Lou's show up to complete the installation on the day. Very polite and knowledgeable. Great after care too.
Reply from Haus Installation 2025.12.22
Hi Jack, thank you so much for the 5 star review it means so much to know that you are happy with the work you received and that everyone you worked with has lived up to our reputation at HAUS.
Mark Clark
Mark Clark 2025.12.10
     
Alan & Ant were on time, polite, tidy & professional throughout & always happy to answer any questions I had. The product & finish look really good, the chaps tidied up really well before they left. A really good job from start, with Molly & Emily being in design & contact, Jay in the survey & discussing what was entailed & recommended & as already stated, Alan & Ant in delivery. We just await a small section of plaster repair to top the job.
Reply from Haus Installation 2025.11.07
Hi Mark, thank you so much for the 5 star review its amazing to know that you are happy with the service you received from HAUS and that every step of the way you had an amazing time working with us. Everyone will be happy with the kinds words you have said about them. Thank you :)
Cynthia Bick
Cynthia Bick 2025.12.02
     
By mistake we contacted Haus Installations regarding a quote for a pair of doors we required to replace a wooden door that was rotting and we are pleased we did. Every contact was professionally dealt with from completed quote, survey, installation and final inspection. Special mention to the 2 man installation team (whose names I forget) and today's inspection by Service Engineer Tom. We would have no hesitation in using them again.
Ben Lynch
Ben Lynch 2025.11.30
     
We recently had a new front door put in along with a replacement door on our garage. Haus installations were professional from the starting process all the way up to the installation. Our initial consultation with Molly helped us quickly settle on a modern design and her pitch assured us that Haus were the company to go with. On the day of the installation Ant and Alan were on time and professional throughout. They worked incredibly efficiently, ripping out our two doors and replacing them in less than a few hours. They left the place spotless once they were done and took all the waste with them.

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