haus & haus Holiday Rental Reviews

Derek Pratt 2026.04.07

     

Apartment is just as advertised. Great location. Clean and everything works as it should. Aaron is very helpful and attentive. Very good experience overall.

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Reply from haus & haus Holiday Rental

Dear Derek,

Thank you for your feedback. We’re glad you enjoyed the apartment and had a great experience with Aaron. We hope to work with you again in the future!

All the best.

Customer Experience Team
04 302 5800

Michaël MN 2026.04.03

     

Changer de pays peut être très stressant et la recherche d'un logement est souvent la principale difficulté. Ritchie est une personne fiable et réactive, il a su m'enlever cette épine du pied et rendre tout le processus extrêmement léger. Quelle que soit la durée de votre location je recommande ses services les yeux fermés.

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Reply from haus & haus Holiday Rental

Dear Michaël,

Thank you for your kind words! We’re delighted to hear that Ritchie was able to make your transition smoother and assist you during such an important time. Your recommendation means a lot to us, and we truly appreciate your trust.

All the best.

Customer Experience Team
04 302 5800

Priyesh Patel 2026.04.03

     

The communication with Christian during my time was excellent. He really looked out for me during my stay, and even after to ensure everything was fine was a service you don’t normally find. Thank you Christian.

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Reply from haus & haus Holiday Rental

Dear Priyesh,

Thank you for your kind words. We’re glad Christian took great care of you and will share your feedback with him. We look forward to working with you again in the future!

All the best.

Customer Experience Team
04 302 5800

Pantera Negra 2026.04.01

     

Muito Boa 🙏

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Reply from haus & haus Holiday Rental

Dear Pantera,

Thank you for your kind feedback! We truly appreciate your support.

All the best.

Customer Experience Team
04 302 5800

Ulyana Valko 2026.03.31

     

If you’re looking for a truly exceptional agent — Angelica is the one. In situations where most would step back or simply walk away, she remained present, proactive, and fully committed. Her level of professionalism, composure, and dedication is rare, especially in Dubai. What truly sets her apart is her integrity — she has gone above and beyond for us on multiple occasions, making compromises without expecting anything in return. This is not someone driven by quick benefits, but by genuine care, responsibility, and pride in her work.

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Reply from haus & haus Holiday Rental

Dear Ulyana,

Thank you so much for your kind words! We truly appreciate your recognition of Angelica’s professionalism, dedication, and integrity. She takes great pride in supporting our clients, and your feedback means a lot to all of us.

All the best.

Customer Experience Team
04 302 5800

Wahid Shamal 2026.03.31

     

Sarah is really good at her job. Always reachable . Always helping whit every issue. She is 3 of mine properties at her management. Always Top

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Reply from haus & haus Holiday Rental

Dear Wahid,

Thank you for your kind words. We’re delighted to hear Sarah has been so supportive and reliable in managing your properties. We truly appreciate your trust!

All the best.

Customer Experience Team
04 302 5800

Sofia Zaman 2026.03.31

     

I’m working with Sarah and she’s a real God send. She and the Haus and Haus team have been nothing but prompt and helpful. From step one the communication with Sarah is outstanding and she’s gone above and beyond to help in anyway she can no matter how big or small my request is. I feel lucky that my property is under her management and highly recommended her, 11/10

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Reply from haus & haus Holiday Rental

Dear Sofia,

Thank you for your wonderful feedback. We’re delighted to hear Sarah has been so supportive and attentive throughout. We truly appreciate your trust and recommendation!

All the best.

Customer Experience Team
04 302 5800

Me Me 2026.03.29

     

We rented two apartments from Ritchie in Marina. He is a very decent man , who helped us choose, patiently showed us several apartments, and added everything we needed. I will recommend him to everyone and will only rent apartments from him from now on. He also returned the deposit on time. Big respect !

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Reply from haus & haus Holiday Rental

Dear Me,

Thank you for your kind feedback! We’re glad to hear you had a great experience with Ritchie. We truly appreciate your recommendation and look forward to assisting you again!

All the best.

Customer Experience Team
04 302 5800

beatrice straker 2026.03.26

     

Great service, always aproachable!

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Reply from haus & haus Holiday Rental

Dear Beatrice,

Thank you for your kind words! We’re glad you found our team approachable and that you had a great experience with our service.

All the best.

Customer Experience Team
04 302 5800

Эля Веснина 2026.03.23

     

Hello! We rented an apartment in Dubai Marina. The apartments are comfortable and clean. Thanks a lot, Ritchie. He met us, was always in touch, helped with all issues. Let's turn to him again!

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Reply from haus & haus Holiday Rental

Dear Эля,

Thank you for your kind words! We're glad you enjoyed your stay in Dubai Marina and that Ritchie was able to support you throughout. We truly appreciate your feedback and look forward to welcoming you again!

All the best.

Customer Experience Team
04 302 5800

Frederic De Melker 2026.03.18

     

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Reply from haus & haus Holiday Rental

Dear Frederic,

Thank you so much for leaving us a 5-star review. We will be passing this across to the haus & haus team!

All the best.

Customer Experience Team
04 302 5800

Lorena M. 2026.03.17

     

We had a wonderful stay at this apartment in Collective 1 Tower 1, Dubai Hills Estate. We stayed for about one month and had a great experience. The apartment was very clean, modern and exactly as described. The location is excellent, very close to Dubai Hills Mall and the park, which made everyday life very convenient. The building has many great amenities and shared spaces, including comfortable areas to work and relax, as well as several spaces where children can play, which was great for our family. Communication with Aaron was excellent throughout our stay. He was always very kind, responsive and helpful whenever we needed anything. He was also very flexible and accommodating when we needed to adjust our stay, which we really appreciated. A small detail we really appreciated was the water dispenser in the apartment, which made our stay even more comfortable. Overall, we had a fantastic experience and would definitely recommend this apartment and Aaron for his excellent service. Thank you again for everything!

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Reply from haus & haus Holiday Rental

Dear Lorena,

Thank you for your wonderful feedback! We’re delighted to hear you and your family had such a great stay and enjoyed the apartment, amenities, and location. It’s fantastic to know Aaron provided excellent support and made your experience even more comfortable. We truly appreciate your recommendation and hope to welcome you again soon!

All the best.

Customer Experience Team
04 302 5800

Lina Wang 2026.03.14

     

Ritchie is best one agent! I can't say thx enough to him. He helps us find second month stay as we want stay more longer so we have to change the place. It was during the weekend, and we have to send many communications and request. He quickly replied all the time He offered the best price , location, quality apartment, wonderful view, With great quality amenities and just made the stay perfect. That is why keep us stay more longer in Dubai. We had an excellent experience working with Mr. Ritchie. From the very beginning, he always very professional, patient, and genuinely cared about finding the right apartment for us. Communication was always clear and timely. He kept us updated every step of the way and handled all the details efficiently. What really stood out was his honesty and professionalism; you can feel he truly think for clients and takes pride in his work, lucky HausHaus has such values employee. I’d highly recommend Ritchie who is reliable and trustworthy agent in Dubai. I highly recommend Ritchie, if you have him, you can no worries!

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Reply from haus & haus Holiday Rental

Dear Lina,

Thank you so much for your wonderful feedback! We’re happy to hear that Ritchie provided professional, patient, and reliable support during your stay in Dubai. We truly appreciate your recommendation and look forward to assisting you again on your next visit.

All the best.

Customer Experience Team
04 302 5800

David Maligin 2026.03.11

     

I had a positive experience working with Mohammed from haus & haus. Mohammed performed a detailed inventory check of my one-bedroom apartment in preparation for its short-term holiday rental listing. He was able to answer all of my questions and provided good advice which made the onboarding of my property a seamless process.

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Reply from haus & haus Holiday Rental

Dear David,

Thank you for your kind feedback! We’re glad to hear Mohammed made the onboarding process smooth and was able to support you with helpful advice. We truly appreciate your support.

All the best.

Customer Experience Team
04 302 5800

Iva Sudová 2026.03.10

     

I had a fantastic experience with Connie at haus & haus. She was always helpful and responsive, making the whole process smooth and easy. I’m very happy with the service and with unit 706 Al Jazi 3.

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Reply from haus & haus Holiday Rental

Dear Iva,

Thank you for your kind feedback! We’re glad to hear Connie made the process smooth and easy for you. We truly appreciate your support!

All the best.

Customer Experience Team
04 302 5800

Chawki Bou Khalil 2026.03.09

     

I had the pleasure to deal with Connie. Very professional, Helpful and friendly. Like working with her on my new apartment.

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Reply from haus & haus Holiday Rental

Dear Chawki,

Thank you for your kind words! We’re glad to hear you had a great experience with Connie. She’ll be happy to know her professionalism and support made your apartment journey enjoyable. We appreciate your feedback!

All the best.

Customer Experience Team
04 302 5800

Sajjad Ghanaat 2026.03.09

     

Supportive and serious representative, thank you to Connie for consistently following up on my concerns.

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Reply from haus & haus Holiday Rental

Dear Sajjad,

Thank you for your kind feedback! We’re glad to hear that Connie was supportive and attentive in following up on your concerns. We truly appreciate your recognition.

All the best.

Customer Experience Team
04 302 5800

Loredana Ichim 2026.03.09

     

Connie was absolutely fantastic throughout our entire experience with Haus & Haus Home Holiday. From the very beginning, she made the onboarding process incredibly smooth and stress‑free. She organised everything with such care and attention to detail that we felt supported at every step. What impressed us most was how quickly she responded to all our questions — always immediately, always with clarity, and always with a helpful attitude. Her professionalism, kindness, and willingness to go the extra mile made a huge difference. We truly appreciate all her help and couldn’t have asked for a better experience. Highly recommended!

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Reply from haus & haus Holiday Rental

Dear Loredana,

Thank you for your wonderful feedback! We’re delighted to hear that Connie made your experience smooth and stress-free. Your kind words about her professionalism and responsiveness mean a lot. We truly appreciate your recommendation.

All the best.

Customer Experience Team
04 302 5800

Diana B 2026.03.06

     

Working with Haus and Haus has been extremely efficient and effortless. I highly reccomend Alpa and the team for all their precision and dedication.

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Reply from haus & haus Holiday Rental

Dear Diana,

Thank you for your kind feedback! We’re delighted to hear that Alpa and the team made your experience efficient and effortless. We truly appreciate your recommendation.

All the best.

Customer Experience Team
04 302 5800

rany yacoub 2026.03.05

     

Amazing and very good professional JOB - the best ! Mohamad and Alpa : they helped do much for the onboarding ! Top 1 really …

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Reply from haus & haus Holiday Rental

Dear Rany,

Thank you for your great feedback! We’re glad to hear Mohammed and Alpa were able to support you during the onboarding. We truly appreciate your kind words.

All the best.

Customer Experience Team
04 302 5800