We had a fantastic experience at Hatton Garden Diamonds and couldn’t recommend them highly enough.
We dealt with Swilly, who was incredibly kind, friendly and helpful throughout. He took the time to help us choose some special pieces to celebrate a milestone, and nothing felt rushed or overly formal.
As an extra touch, he even had my wife’s engagement ring and wedding band cleaned so they looked their best alongside the eternity ring we were buying. A really thoughtful gesture and very much appreciated.
The only downside is that Swilly is a Spurs fan… but thankfully the Toon won 2–0, so we’ll let that one slide! 😂
Great service, lovely people and a really enjoyable experience. We’ll definitely be back.
Absolutely thrilled with this company. Ring was custom made to exactly what I asked for. When I asked or updates they gave me them and I was updated on the progress and delivery dates.
The ring was stunning and my partner loved it. Very happy with Hatton Garden and would recommend them to anybody that asks.
A*
I had an excellent experience with Swillman at Hatton Garden Diamond. He helped me find a beautiful engagement ring, and we were so pleased with both the ring and the service that we returned to purchase our wedding bands.
Swillman is extremely knowledgeable, helpful and professional, without ever being pushy. He always takes the time to answer questions and makes the whole process feel personal and relaxed. We would highly recommend both Swillman and Hatton Garden Diamond.
I have nothing but the absolute best to say about the team. It was Mitch initially who diligently explained everything diamonds to me and my then-girlfriend (now fiancé) even when we weren’t really in the immediate market for it. We didn’t feel out of place at all, and he took the time to answer all our questions and see everything we wanted to see.
Fast forward to half a year, and once I was actually in the market for an engagement ring, I went to all the main jewellery stores there are in the country, but came back to Hatton Garden Diamond for the big purchase. Shahina is the most excellent associate there is. I had a very specific ring idea and they were able to execute that theory of a ring into reality. I also particularly enjoyed how prompt she was with her responses, both in person and via email.
Even after the purchase, my fiance and I are going back to discuss engraving, servicing, wedding bands, and insurance advice.
All in all, I’m completely sold as them being my go-to jewellers from this point onwards.
Having read numerous reviews, there was no other option, other than to meet with and use the incredible services of Swilly at Hatton Garden Diamond.
He is extremely knowledgeable, articulate and charming, making the whole experience completely smooth and reassuring.
Suffice to say that my fiancé Is over the moon with both her selection and actual final result of the beautiful ring that was produced which brought tears of joy to her.
Could not recommend Mitchell Swillman more as the only person to handle and entrust your future engagement ring with.
Had a really good experience with Hatton Garden Diamond from start to finish. Everything was easy and straightforward, and the ring came out exactly how I hoped.
Gemma was especially great and really looked after us. She was friendly, helpful and clearly knew what she was doing, which made the whole process much easier. She’s also been really helpful afterwards with arranging the resize.
Really happy with the ring and the service overall. Would definitely recommend them, and a big thank you to Gemma.
I recently visited Hatton Garden Diamond Store for a valuation of an engagement ring and was looked after by Mitch.
The service was superb from the moment I walked in. I received a warm welcome and Mitch took the time to understand my current needs while also building a genuine relationship and explaining how he and the team could support me in the future.
The whole experience was professional, friendly and straightforward. I wouldn’t hesitate to recommend Mitch and the team at Hatton Garden Diamond Store to friends and family.
Thanks again Mitch, excellent service from start to finish!
I recently made a purchase and received excellent service from Mr Swillman. He was kind, professional, and very helpful throughout the process. He took the time to answer all my questions and made sure I was completely happy. I would highly recommend him and his team to anyone looking for quality service and a great customer experience.
I had seen a ring I was interested in on the website so made an appointment for myself and my husband to visit the shop where we received a very warm and friendly greeting .Swilly listened to my idea as to what I was interested and and chose a selection of rings which reflected this .I never felt rushed and was given time to consider the options .Once again Swilly gave us a detailed description of the rings ie diamond type ,clarity etc which aided my decision.I would thoroughly recommend this service .