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Excellent product received really quickly, also super friendly and helpful when ordering, pointing me in the right direction
Reply from Hartley & Noble
2026.06.26
Thank you so much, Diana. We never take it for granted when people take a few minutes out of their day to leave us such a lovely review. I’ll be sure to share your kind words with our guys in the workshop. We’re glad we were able to help you choose the right product and we hope you enjoy using them in your Pottery. Nicky 💐
I am absolutely thrilled with my purchases from Hartley & Noble! Your equipment is top-notch. I’ve tried so many different brands, but honestly, nobody comes close to you. The quality is outstanding, and I cannot recommend your products enough to anyone looking for the best gear!
Reply from Hartley & Noble
2026.06.15
This is such a lovely review to read and it makes us so happy. Thank you Emilia. Kindest regards, Nicky Hartley
Four years ago I got my bat system from H&N. Thousands of pots and hundreds of hours later it’s still in great condition and my most valued tool! At first it was helping me get pots of the wheel without distorting them. Now they ensure a steady production flow without distraction and super easy stacking while drying. Not having to wire off is great! The large bats for throwing big are invaluable! Getting extra tiles when needed is also not a problem - perfekt fit!
Reply from Hartley & Noble
2026.02.16
Hi Weronica - Im so pleased to hear its still going strong 🙂 Thank you so much for being such a loyal customer.
Happy Potting - Nicky x
Happy Potting - Nicky x
Shaz has been brilliant assisting with a last minute request! Thank you so much, would absolutely recommend ☺️
Reply from Hartley & Noble
2026.06.08
Hi Maria ~ thank you so much this is lovely to hear. I’ll be sure to let Shaz know. She’ll be really pleased to know she was able to help you.
Kind regards,
Nicky Hartley
Kind regards,
Nicky Hartley
I had a delivery query, contacted the team and the lovely lady I spoke to was really friendly and professional. She sorted everything out for me and couldn't have been more helpful, thank you for your excellent customer service, it was a pleasure ordering with you, would definitely recommend this company.
Reply from Hartley & Noble
2026.05.05
Hi Sarah.
Thank you so much. Customer service is really important to us. I’ll be sure to pass on your feedback to our workshop team. They’ll be so happy to hear they helped out.
Take care ~ Nicky Hartley
Thank you so much. Customer service is really important to us. I’ll be sure to pass on your feedback to our workshop team. They’ll be so happy to hear they helped out.
Take care ~ Nicky Hartley
I'm absolutely thrilled with my new russian doll batt system. It fits perfectly over my wheel. It's just what I needed, and even better, I don't have to wire off the pots just lift them off when they're leather hard - and they have a perfect smooth bottom. They arrived really quickly and I've already recommended them to several friends.
Reply from Hartley & Noble
2026.05.05
Hi Rosalie,
I’m so pleased it’s helpful and fits nicely. Hurray for no more pot wiring!!
Thanks for taking time out to give us a review. That’s so kind.
Take care,
Nicky Hartley
I’m so pleased it’s helpful and fits nicely. Hurray for no more pot wiring!!
Thanks for taking time out to give us a review. That’s so kind.
Take care,
Nicky Hartley
The beautiful bats from Hartley & Noble have arrived and I am very happy with them. Many thanks to Shaz from H&N for being so precise and patient in helping me to measure them. With great success, because they fit like a glove!
Reply from Hartley & Noble
2026.04.20
Hi Finette - I'll be sure to pass on your thanks to Shaz. She will be really pleased to know how happy you are. Happy Potting! Nicky x
Merci à Hartley and Noble, pour leur matériel de pro qui me facilite la vie tous les jours !👌 je souligne également leur gentillesse, leur disponibilité et leur professionnalisme pour toutes questions concernant leurs produits, ou une commande particulière, du sur mesure bref ils sont top!. Je recommande vivement !. 👍
Reply from Hartley & Noble
2021.03.07
Thank you Audrey. Always a pleasure to help you. Merci! Nicky
Finally some more tiles for my bat system. Use them every day. Absolutely one of my favourite things to use while throwing. Amazing quality! A real must-have!!
Reply from Hartley & Noble
2026.03.04
Thank you for ordering from us a again Sara - I'm so pleased your Batt System is still serving you well in your pottery. Take care, Nicky Hartley
Hartley & Noble are the kind of friends you want close in your pottery life!
I had an excellent experience from start to finish. The team was professional and genuinely supportive throughout the entire process. Communication was clear and they were always quick to respond to any questions.
I’ve just received my Over the wheel batt system and I could tell the quality is exceptional. The material feels incredibly durable and well-made, giving me real confidence to work on it. It’s sturdy and clearly designed by people who truly understand what potters need. Thank you!! I’m completely in love about it! 🫶🏽
Reply from Hartley & Noble
2026.03.04
This is such a lovely review - I want to get it printed on a tshirt! Thank you so much Priscila. I hope you enjoy your H&N goodies for years to come. Happy Potting - Nicky x
I purchased the batt system a couple of years ago and it is wonderful. Everything is so well manufactured. I teach a lot of students each week and we all use it. I have found I can throw thinner without the fear of it caving in when removing it from the wheel. Highly recommend 👌
Reply from Hartley & Noble
2026.03.04
Hi Libby - Its always so lovely to hear when potters are sharing their Batt System with new students too. Glad its proved helpful in your teaching. Many thanks - Nicky Hartley
I was new to pottery and was introduced to their batt system…..I bought the compact batt system. Oh my goodness it has changed my life!! The difference in my throwing and ease with which they pop off the batt is amazing. I love seeing a row of pots that I just needed to lift batt from the wheel. And less trimming the bottoms! Thank you.
Reply from Hartley & Noble
2026.03.04
So lovely to hear you're enjoying the Compact System Nicky. Thanks for taking the time to pop us a review.
Take care,
Nicky Hartley
Take care,
Nicky Hartley
The best batts you can buy, I recommend them to everyone. Mine have never warped, never damaged and the pots pop straight off without wiring. Also, lovely customer service from Nicky and the team ☺️
Reply from Hartley & Noble
2026.03.04
Amazing! Thanks Rosie - I know you throw on yours most days... so i'm so pleased to hear they haven't warped. Many thanks for coming back to us again and again.... it means the world to us.
Take care - Nicky
Take care - Nicky