I recently purchased a bag and had a very smooth experience very fast shipping since the item was readily available. The seller is great—very prompt in answering all my questions and providing the information I needed. The bag arrived as described and the quality is really good. Overall, I’m very happy with my purchase and would definitely buy from this seller again. Highly recommended!
My second purchase from Hanyans. Yan was exceptionally patient as i wanted a matt alligator in a rare colour - Vert d'Eau ( seafoam green). i was very picky with the colours presented and i am certain i tested Yan's patience to the limit BUT he was totally cool - a true professional
The bag's quality - workmanship/hardware/leather etc - top notch.
The total experience - unmatchable customer satisfaction
Gifted a Rodeo charm despite being stressed...TQ Yan
Reply from Hanyans
2025.08.05
🙏💪Thank You LK
I’m the type of person who doesn’t trust easily — especially when it comes to online transactions. When I first came across this seller, I was extremely skeptical. I honestly expected the worst and was even mentally prepared to lose my money. But to my surprise, the experience turned out to be the complete opposite of what I feared.
This seller is not only legit, but also incredibly trustworthy, helpful, and professional. They were patient with all my questions, transparent about everything, and always quick to respond. Every step of the way, they proved they were genuine, and by the end of the transaction, they had earned my full trust — which says a lot coming from someone like me.
If you’re on the fence or hesitant like I was, let me assure you: this is one of the rare sellers you don’t have to be afraid of. They went above and beyond, and I couldn’t be more grateful for such a smooth and positive experience.
Highly recommended — I wouldn’t hesitate to deal with them again.
Masterpiece
I was a little hesitant when I first ordered,
but I was so happy when I received the bag.
Their craftsmanship is truly masterful, and their customer service is also top-notch.
I've ordered Kelly 25 and 28 so far, and I've received lots of compliments from my friends.
Date of experience: 09 September, 2025
Date of experience: 09 September, 2025
The most beautiful bag was made for me by Hanyans. I’ll cherish it as long as I live and it will be passed down through my family for generations as it’s such a timeless design and so masterfully crafted by the lovely folks at Hanyans. I had a fantastic experience working with Yan to get all the details sorted and I’m beyond impressed and pleased to have a REAL Hanyans piece. I also gained a friend if I dare say, very personable and deeply kind is how I’d describe Yan, a real good egg. Thanks again for my gorgeous bag!!
I was hesitant to purchase at first because I had bad experiences buying from other shops before. But I decided to give Hanyans a try, and I was pleasantly surprised! The quality is superb and truly looks like the real deal. I’m very happy with my purchase and will definitely buy more. Highly recommended—I’ll be telling my friends about this shop!
Simply THE BEST! Communication with Hanyan is just amazing! From day 1 until the day I received my bag he is consistent. My bag is beautiful! From the leather, hardware, stitching, edge painting, every detail is 100% perfect. Hanyan is a breath of fresh air, he’s so lovely and kind, I trust Hanyan and Hanyan products and I’m sure will purchase more bags from him! Thank you Hanyan and to all your team. I appreciate you all very much…
Reply from Hanyans
2025.02.20
ah you are so kind Ana. Thank you for supporting
Just like many others explain here, I was definitely a little nervous ordering something from so far away since it’s not exactly cheap, but I can now say it was the best decision I’ve ever made. Any questions I had were immediately answered, and I was even given photos of the bag before it was shipped, as well as a cute little charm as a gift! Absolutely stunning customer service, quality, and craftsmanship. Will def be ordering again… it’s a no brainer!