Guinco came out to repair our washer as a part of an extended warranty coverage through AIG insurance. They came prepared and explained everything very clearly and as to what they suspect and what was actually wrong after a careful inspection. Juan, our technician was so nice and very professional and even called after he had left to make sure that the washer was working as it should. It took me a few weeks to write this, but here I am.
I highly would recommend Guinco to anyone who needs appliances repaired. The best part, they had the parts on hand unlike other guys who come after a week of making an appointment, the order parts which takes another week and then we get somewhere.
Thanks Juan, thanks Guinco, thanks AIG!
It's been a few days since technician Zac came out to repair my Whirlpool refrigerator's ice dispenser. 20-25 minutes after arriving the repairs were done. He told me it would take a day or two for the "system" to be up and running properly. And it is... The importance of using a Whirlpool factory-authorized repair service can't be understated. Zac was professional and efficient.
Lucas came out to fix our microwave. The microwave came with the house and it failed after a few months. Lucas arrived ready to make the repairs and had us fixed up fairly quickly. He answered my questions about the repairs and I felt confident in his work. While he was working we had a good conversation as well about all things appliances. Definitely a great tech and someone I would recommend to others!