I giving 2 star for now. I have ordered iphone 11 and paid also send message through whats app no reply. Order #353674. Update : team contacted me they explained it nicely so ill wait for the item .
Reply from GudFast India
Hello sir, we are unable to find any record of your order or interaction with our service. We always request genuine customers to share their order ID so we can assist them properly. Posting a rating without any experience can mislead others. Kindly connect with us or share your order id if you have any genuine concern — we’re always here to help.
This is super company. I got refurbished mobile like new conditions. Performance is very good. Fast delivery. This device is look like new device. I am really happy to buy this 📱 . I advice to go on gud fast website and buy the phone for better performance and less price.
Reply from GudFast India
Thank you so much Namala ji for your kind feedback
We’re really happy that you liked the product quality, performance, and fast delivery.
Your support and recommendation mean a lot to us
We’ll keep working hard to provide the best value and service always.
Looking forward to serving you again!
We’re really happy that you liked the product quality, performance, and fast delivery.
Your support and recommendation mean a lot to us
We’ll keep working hard to provide the best value and service always.
Looking forward to serving you again!
I had a terrible experience. I ordered a “Superb” condition phone by paying extra, but what I received was a poorly refurbished device with multiple defects.
The issues started immediately:
Constant “Parts and Service” notification that keeps coming back
Auto-brightness not working
Touch ID completely missing from settings
Speaker producing distorted/crackling sound
This clearly indicates the phone has been repaired with non-original parts and was not properly quality checked.
What’s worse is that this was a replacement device, so the expectation was that issues would be resolved - not repeated or worsened.
Paying extra for a “Superb” category and receiving something like this is completely unacceptable. This feels misleading and unprofessional.
I would strongly advise others to be cautious before purchasing from here.
Reply from GudFast India
We’re really sorry for your experience, Aryan. This is not the experience we aim to provide.
Please don’t worry — your case has been taken on priority. I’m personally highlighting this to our senior team and immediate action will be taken.
Our support team will connect with you shortly to resolve this completely. Thank you for your patience
Please don’t worry — your case has been taken on priority. I’m personally highlighting this to our senior team and immediate action will be taken.
Our support team will connect with you shortly to resolve this completely. Thank you for your patience
Anyways thank u
Reply from GudFast India
Sir, we’re really sorry for the experience you had. We completely understand your frustration.
We have checked your case (Order ID: 293555). The pickup delay and PIN issue were due to logistics errors, and we sincerely apologize for that.
Your device is currently under process, and we are ensuring proper testing before sending it back so you don’t face further issues.
We request you to please avoid misunderstandings like “fraud” — we are a registered business and always try to resolve every case fairly as per policy.
We truly value your feedback and are working to resolve this at the earliest. Thank you for your patience
We have checked your case (Order ID: 293555). The pickup delay and PIN issue were due to logistics errors, and we sincerely apologize for that.
Your device is currently under process, and we are ensuring proper testing before sending it back so you don’t face further issues.
We request you to please avoid misunderstandings like “fraud” — we are a registered business and always try to resolve every case fairly as per policy.
We truly value your feedback and are working to resolve this at the earliest. Thank you for your patience
I recently buy a phone at best price. Very good & best way to buy phone. Very amazing customer service really good 👍
Reply from GudFast India
Thank you so much Rishu ji for your kind words
We’re really glad you liked the pricing and service. Your support means a lot to us as a growing startup.
Aapka trust hi hume aur better karne ke liye motivate karta hai
Hope to serve you again soon!
We’re really glad you liked the pricing and service. Your support means a lot to us as a growing startup.
Aapka trust hi hume aur better karne ke liye motivate karta hai
Hope to serve you again soon!
Genuine product and fast delivery...good customer support.
Reply from GudFast India
Thank you so much, Sir, for your valuable feedback
We’re really happy to know that you liked the product quality, fast delivery, and our customer support. Your trust means a lot to us.
We will always strive to provide you with the best experience. Looking forward to serving you again!
We’re really happy to know that you liked the product quality, fast delivery, and our customer support. Your trust means a lot to us.
We will always strive to provide you with the best experience. Looking forward to serving you again!
Very genuine and trusted site mainly the owner on call appears to be extremely kind and helpful . Will surely get your order delivered soon and fine.Thank you gudfast
Reply from GudFast India
Thank you so much, Sir, for your kind and thoughtful words
We’re truly glad to know that you found us genuine and trustworthy, and that your experience with our support was helpful. Your trust means everything to us.
We will always try our best to deliver the right product with the best service. Looking forward to serving you again
We’re truly glad to know that you found us genuine and trustworthy, and that your experience with our support was helpful. Your trust means everything to us.
We will always try our best to deliver the right product with the best service. Looking forward to serving you again
Excellent Buying Experience. I Ordered samsung a35( fair condition). Phone is working perfectly fine. No problem with the device itself. Very good owner behaviour. Was very helpful throughout the process. Good support from the team itself. There is one big problem with buying refurbished phones in India that , it is hard to get genuine products. But with Gudfast, now I can trust them for their service and genuine products.
Reply from GudFast India
Thank you so much, Sir, for your detailed and honest review
We’re really happy to know that you had a great experience with your Samsung A35 and that the device is working perfectly. Your trust in our service and product quality truly means a lot to us.
We always aim to provide genuine products with transparent service, and your feedback motivates us to do even better. Looking forward to serving you again
We’re really happy to know that you had a great experience with your Samsung A35 and that the device is working perfectly. Your trust in our service and product quality truly means a lot to us.
We always aim to provide genuine products with transparent service, and your feedback motivates us to do even better. Looking forward to serving you again
Very nice awesome phone site and very nice service provided also
Reply from GudFast India
Sir, thank you so much for your kind words and support
We’re really glad you liked our service and product. Your feedback means a lot to our team and motivates us to do even better.
Looking forward to serving you again!
We’re really glad you liked our service and product. Your feedback means a lot to our team and motivates us to do even better.
Looking forward to serving you again!
I recently bought an iPhone 13 Pro Max (Blue) and had a great experience. The phone was in excellent condition with all original parts, just as promised. The customer service was very helpful and supportive throughout the process. Highly recommended!
Reply from GudFast India
Thank you so much for your wonderful review, Sweta ji. We’re really happy to know that you loved the iPhone 13 Pro Max and had a great experience with Gudfast India. Your trust and kind words mean a lot to our team. Enjoy your phone, and we’ll always be here if you need any help in the future.
Good Service they repaired my iphone 13 pro max within 1days after i am getting issued in camera for free prompt service friendly staff good service by mr. ramesh and suresh sir!
Reply from GudFast India
Thank you so much for your kind review, Rewati ji. We’re happy to hear that you had a good experience with our service. We truly appreciate your words for Mr. Ramesh and Mr. Suresh. Your support motivates our team to continue providing prompt and reliable service. Thank you for choosing Gudfast India.
Great service and affordable prices
The company offers excellent customer service with a clear and helpful policy. They promptly address all questions through calls and provide high-quality smartphones at very reasonable prices. Thank you, Gudda team, for the great experience!
Date of experience: 31 January, 2026
Date of experience: 31 January, 2026
Best saler refurbished phone gudfast.
Reply from GudFast India
Thank you so much for your kind words! We’re absolutely thrilled to hear that you consider us the best seller for refurbished phones. Your satisfaction means a lot to us and motivates our team to keep delivering top-quality products.