Dont rate their customer service or support
In-laws had some garage doors installed and they don't quite sit correctly. So after several months calling and finally have someone coming to fix it and they then cancel the appointment and haven't given another date.
Reply from Guardian Garage Doors
2025.08.29
Hi Paul,
We have gone through all our records, please could you contact our office with your in-laws name, so we can resolve this issue , at Guardian we pride ourselves on with workmanship and service.
Please call urgently on
01604 810710
We have gone through all our records, please could you contact our office with your in-laws name, so we can resolve this issue , at Guardian we pride ourselves on with workmanship and service.
Please call urgently on
01604 810710
I had electric roller garage door, back garage door and window and front composite door supplied and fitted. Very happy with the products they look, feel, and operate as you expect with high quality products and happy with the high level of workmanship of the fitters.
Great company and people to deal with, from booking appointment for a quote, choosing and customising options, to fitting. Everyone was polite, punctual, professional and friendly. No pushy sales or up-selling of products. Fair prices too for the quality of the product you get.
Would highly recommend Guardian Garage Doors to anyone.
Excellent service. Thank you.
Was having an issue with closing my garage door John was out quoting at a neighbours house when he came over and resolved the problem absolute gentleman
Reply from Guardian Garage Doors
2025.04.23
Appreciate your feed back Michael, John still keeps his hand in and takes pride in his company, offering our customers the best service possible.
Thanks to John and his team for the excellent job they have done in replacing the sad garage doors we inherited when purchasing our house. What an amazing transformation and long overdue !
Communication could not be faulted during the planning and ordering. So happy with every aspect from start to finish 👍😄
Reply from Guardian Garage Doors
2023.07.19
I'm glad to hear that we provided you with a positive experience with your garage doors. Our friendly and professional approach without any pressure is exactly how we want our customers to feel. Thank you for choosing our service!
First rate service from a local company.
John came out promptly and gave us a competitive quote. He ran through all the options and explained things in detail without being in any way pushy.
From order to fitment was only a short gap and they turned up on time and did an excellent job. All the old door and rubbish was cleared away and the new door looks fantastic and is so useful.
We would thoroughly recommend!
Guardian Garage Doors truly stood out. They were the only company to promptly respond to my inquiry, a testament to their excellent customer service. From the initial consultation to the final installation, the staff were consistently professional and courteous, demonstrating a high level of expertise. I was particularly impressed with their meticulous attention to detail; the job was completed efficiently, and the work area was kept remarkably clean and tidy throughout. The quality of the door and the installation itself exceeded my expectations. I highly recommend Guardian Garage Doors for their reliability, professionalism, and commitment to a spotless job.
Not only a great product but great service. More than happy with everyone at Guardian, would happily recommend to anyone needing new garage doors. Last minute fit before christmas seemed impossible but John made it happen. Just over a month of use and the doors are working without any problems.
Very happy with the service provided by John, Sadie and the team at Guardian Garage doors. From initial call to quoting and installing was a nice easy experience.
We didn't go for garage doors but called John to provide some steel external doors on a external cupboard we have in our yard.
Would definitely use Guardian Garage doors again with confidence.
Reply from Guardian Garage Doors
2025.01.23
So Appreciate taking the time leave us a Review, Thank you for your custom and pleased we could assist and provide you with your Steel Doors.
A FANTASTIC FAMILY COMPANY 😇
I needed someone in a hurry to sort out a problem with my electric garage door. Searching through Google I came across Guardian Garage Doors. On their website they said that as well as supplying and fitting doors they also offered a repair service.
As they were a local company based in Northampton I decided to contact them. It was too late in the day to phone so I emailed them at 10:00lm on a Friday evening. To my surprise I received a reply next morning.
John arranged to come on the following Monday to assess the problem. The appointment was for 2:00pm and he phoned on route to let me know that he’d be arriving shortly.
In no time at all he fixed the problem and also programmed my spare remote. From the initial contact through to getting the door fixed I was very impressed.
NOTE: If you’re reading this review with the intention of buying a door or getting a door fixed take my advice and contact John at Guardian.
Reply from Guardian Garage Doors
2025.01.23
Thank you Dennis , it's important to us as a Family Business that we provide continuity and clear communication through each process and stage of customer care, we endeavour always to reach ***** 5 star service.