I had an absolutely wonderful experience at Greenwich Medical Spa. The atmosphere was peaceful, welcoming and beautifully maintained. The staff were incredible kind, attentive, and professional. I genuinely felt cared for. It’s clear GMS is passionate about providing outstanding service and creating a positive and personal experience. I look forward to my next visit.
The best around town!!! Super friendly staff and such a cute clean place! Staff are so open to answering any questions or concerns and really guide you through every step! Diana and Christine were so so helpful!!
Cat was excellent! The Dermaplaning and Diamond Glow facial was exactly what my skin needed. She also put together a treatment plan that I’m very much looking forward to!
I have had numerous facials with Cat. She is a consummate professional and takes such good care of my skin. I highly recommend her for all types of facials!
I have been seeing Cat for 5 months for various skin treatments and she has been wonderful to work with!! My skin has never looked better! I highly recommend seeing Cat at GMS for all of your skin needs!!
The environment was beautiful and the staff professional and warm welcoming. It was my first facial of the kind and it was excellent and proved to be youthful looking. Brittany was great and warm and personal. Will certainly visit in the future...Thank you so much!!!
My regular injector was unavailable the day I needed so I decided to try here. First after getting home I realized they never applied my new customer promo, whatever. A week after no real noticeable improvemeny, when my forehead to my brows is usually nice and smooth and no movement at all by then, but I ok ill give the 2 full weeks...nope not getting better and now my forehead makes these terrible arches / folds above my brows when I make expressions....so ok its a new injector she doesn't know me yet I will take them up on their two week touch up offer....explain to the girl (different from first injector who i guess called out that day because I was text while in the parking lot of their place i could either rebook or use whoever was available) which i gladly picked because this needs to get fixed ASAP! The second girl said yeah still some movement did her thing and I left.....so now almost 2 weeks post second injections....it still the same and it looks terrible when I make expressions scrunches up like wrinkled baby bulldog, cute on them me not so much! I dont understand how the outcome can be soooooo different i literally pay half the price at my regular place and my forehead is like glass in 7 to 10 days hete it is a month and the whole lower half my forehead is like it was never touched...very disappointing will not be back, which stinks because I was interested in some other body packages they had, but I just cant go back after this experience. Wanted to love the place they would be so close and convenient but sadly I cant :/
Thankfully my injector said he will fix it this week....cant wait!
Thank you so much for sharing your experience with us. I’m truly sorry to hear that you’re feeling unhappy with your results; that’s not the experience we want for anyone.
I understand how frustrating it can be when expectations aren’t met. We genuinely value open communication, and it’s concerning that we didn’t have the chance to address your feelings during your visits. Your satisfaction is incredibly important to us, and we wish we had been aware of your concerns sooner.
We take pride in the hundreds of 5-star reviews from patients who appreciate our dedication to safety and exceptional care, so it’s disheartening to hear that we fell short in your case.
I would love the opportunity to personally review your concerns and work together to make things right. Your experience truly matters to us, and we are committed to showing you the level of care we strive to provide.
Warm regards,
Melissa
Spa Manager
Kelsey Leveille2025.11.29
Christine and Diana provided the BEST experience! They were very patient and thoroughly explained the best options for me to consider! Highly recommend visiting this spa and working directly with Christine and Diana!
We appreciate your five-star review about your recent Botox treatment at our Greenwich office. Your feedback confirms why Greenwich Medical Spa is recognized both as the #1 Medspa in CT and one of the Top 50 medspa practices in the US. Thank you again, and we can’t wait to see you back for Botox in Greenwich soon!
Judith Otero2025.11.21
This is one of the best SPAs I’ve ver been to. The staff is friendly, the place is beautiful, and the service was excellent. I definitely recommend it.
Thank you so much for your kind words and five-star feedback on your treatment at our Greenwich medical spa office! As a Top 50 medspa practice in the US and the #1 Medspa in CT, we strive to give every patient an exceptional experience. It’s always a pleasure to hear we’ve exceeded expectations. We appreciate your confidence in us and hope to see you again soon!”
Shahana Theriault2025.11.09
Every experience at GMS is always exceptional! From the second you walk in the door you are met with warmth and welcoming! The staff is engaged and invested in your experience and the facility is chić and spotless! Amanda is pure magic and there is no one else I’d trust with my face! Can’t wait for my next visit! 🥰
We’re delighted you had a positive treatment experience with us at Greenwich Medical Spa in Greenwich. Our commitment to excellence, recognized by our ranking as #1 in CT and Westchester for Botox + Filler and as a Top 50 medspa practice in the US, drives everything we do. Thank you for trusting our team with your care!
Lisa Mastro2025.11.01
I had a dream facial at Greenwich Medical Spa! Highly recommend this Spa, and Brittney is a pro!
Thank you for your glowing review about the facial you received at Greenwich Medical Spa in Greenwich. We strive to deliver the very best in skincare and overall patient experience, as reflected in our recognition as the best medspa in CT and westchester and a Top 50 medspa practice in the US. We can’t wait to welcome you back for your next facial in Greenwich soon!”
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