Lisa Krulasik helped me throughout the entire process and could not have done anything more to make such a momentous easy and joyful for me. She helped me and my girlfriend browse through their entire selection of rings until we narrowed down to her preferred style, then privately helped me through the procurement process and with setting the ring with a family heirloom diamond that had huge significance to us.
Lisa was professional, kind, thoughtful and fun at every step of the way and I would go back without hesitation for any other bridal/etc jewelry needs!
Not sure why that even when there were associates standing around and they told us there’s no staff availability whatsoever.
One sales representative stared at me from head to toes the moment I walked in. I felt extremely uncomfortable despite the nice selection of designs and styles they have.
I would love to like this store and brand but this first impression was extremely uncomfortable and disappointing
الرد من Greenwich St. Jewelers
2025.12.14
Hi Vicky, thank you for taking the time to write this review. Our apologies that we were not able to accommodate you yesterday. Saturdays are always booked solid with appointments and although it might appear that associates are free they are usually in a few minutes of downtime waiting for their next scheduled guest. We always do our best to work with walk-in guests but sometimes we can fall short of the support needed to help everyone. We recently added Sundays and Mondays to our schedule to accommodate more guests. Please contact us if you are interested to try again, we would love the opportunity to book you into an appointment so you can get the attention and experience you deserve.
We had the most amazing experience at Greenwich Street Jewelers!
We came in with an heirloom ring from the 1930s to have it refurbished and have the center stone replaced, and we were treated spectacularly at every turn!
Ella helped us find our dream diamond and walked us through the whole process with transparency and an expert hand, all the while helping us make sure we stayed in budget.
Truly 1000/10 service, we couldn’t recommend them enough!
Big shoutout also to Ava and master jeweler Roman for their quick, in-depth assessments and for making this process super smooth!
الرد من Greenwich St. Jewelers
2025.12.10
Thank you so much for your kind words. We’re honored you trusted us with such a special heirloom, and we’re so glad the experience felt thoughtful and seamless from start to finish. We’ll be sure to share your shoutout with Ella, Ava, and Roman, they’ll be thrilled. We look forward to welcoming you back again soon.w!
I brought an heirloom 1940s engraved band for them to resize to a smaller size. Even with the engraving going all the way around, they were able to resize and you can’t even tell where it was cut. Thanks!
الرد من Greenwich St. Jewelers
2025.12.10
Thank you for trusting us with such a special piece. We’re so glad the resizing preserved the integrity of the engraving, that level of craftsmanship means everything to us. It was a pleasure working on your heirloom, and we truly appreciate you sharing your experience.
GSJ was so timely and communicative and did an absolutely beautiful job servicing my ring. The store and the employees are helpful and delightful. I would absolutely recommend seeking them out for any jewelry needs!
الرد من Greenwich St. Jewelers
2025.12.10
Thank you so much for your kind words. We’re so glad you felt well taken care of and that the process was smooth from start to finish. It means a lot to hear that our team and work made such a positive impression. We truly appreciate the recommendation and hope to welcome you back again soon.
My (now!) fiance and I had the most wonderful experience with Lisa finding our engagement ring. She is so knowledgable, warm, fun, and is just fantastic; she made the experience feel so special but also helped us explore and feel confident about our choices. Couldn't recommend her (and Greenwich St. Jewelers) more :)
الرد من Greenwich St. Jewelers
2025.12.01
Thank you so much for sharing this wonderful review — and the biggest congratulations on your engagement! We’re thrilled to hear that Lisa helped make your experience feel special, confident, and fun. She brings such warmth and expertise to every appointment, and your kind words mean the world to our team.
Wishing you both a lifetime of love and joy. We’re so grateful you chose Greenwich St. Jewelers for such a meaningful moment.
Wishing you both a lifetime of love and joy. We’re so grateful you chose Greenwich St. Jewelers for such a meaningful moment.
Amazing store with a wide selection and a very helpful staff!! We were shopping for wedding bands and Ella helped us choose the right ones. She was incredibly helpful and patiently answered all our questions. We're super happy with our wedding bands!! Great experience overall!!
الرد من Greenwich St. Jewelers
2025.12.01
Thank you so much for sharing this wonderful review! We’re delighted to hear that you had such a great experience choosing your wedding bands. Ella will be thrilled to know she helped you find the perfect pieces and made the process feel easy and supportive.
Congratulations to you both — we’re so happy to be part of this special moment, and we hope your rings bring you joy for many years to come.
Congratulations to you both — we’re so happy to be part of this special moment, and we hope your rings bring you joy for many years to come.
Really enjoyed working with Greenwich St. Jewelers. Tiffany found the perfect stone for us and worked tirelessly to bring our vision to life. The whole process was very seamless and easy with direct, one-on-one communication. I wholeheartedly recommend working with Tiffany and the team at G St!
الرد من Greenwich St. Jewelers
2025.12.01
Thank you so much for sharing this thoughtful review! We’re thrilled to hear that Tiffany helped bring your vision to life and made the process feel seamless and supported. She pours so much care into every project, and your kind words mean the world to her, and to all of us at G.St.
Congratulations again on this meaningful moment. We’re grateful you chose us and are always here if you need anything.
Congratulations again on this meaningful moment. We’re grateful you chose us and are always here if you need anything.
We met with Tiffany for our engagement ring consultation today, it felt like she really got the vision of what my girlfriend wanted and helped reassure us on our decisions. She was super friendly, helpful, and professional. She brought up small suggestions of what would complement what we wanted or things we didn’t think of that really showed she knew what she was doing. You could tell she really wanted to help and make sure we were getting what we wanted. It was such a pleasure and after a few rounds of appointments at different jewelers we were happy to finally land here at Greenwich St. Jewelers and put in our order. So excited!
الرد من Greenwich St. Jewelers
2025.12.01
Thank you so much for sharing this wonderful review — and congratulations on taking this exciting step together! We’re thrilled to hear that your consultation with Tiffany felt thoughtful, supportive, and aligned with your vision. She has such a talent for guiding couples through the details, and your kind words mean so much to her and our entire team.
We’re honored you chose Greenwich St. Jewelers after exploring other options, and we’re so excited to bring your ring to life. If you ever need anything along the way, we’re here for you. Enjoy every moment of this special chapter!
We’re honored you chose Greenwich St. Jewelers after exploring other options, and we’re so excited to bring your ring to life. If you ever need anything along the way, we’re here for you. Enjoy every moment of this special chapter!
Been here twice to get gifts for my wife. Staff always great and service fantastic. Great place to find cute and artsy pieces.
الرد من Greenwich St. Jewelers
2025.11.24
Thank you for stopping by and for trusting us with such meaningful gifts. We’re happy you’ve enjoyed our collection! Hope to have you back again.