Greenway Pest Solutions Reviews

Joel Quinonez 2025.12.19

     

Great job always. Tim comes out and does a great. Explains everything gives advice and makes us feel at ease since we have to french bulldogs and they are part of our family. Also great customer service. Extremely happy we have them. Greatly recommend!

Useful Report

Reply from Greenway Pest Solutions 2024.11.11

Joel, thank you so much for your kind words! We are thrilled to hear that you are happy with Tim’s service. We appreciate your recommendation and look forward to serving you and your furry family members again in the future.

Matt Schlothauer 2025.12.19

     

William was very courteous, professional, and knowledgeable.

Useful Report

Reply from Greenway Pest Solutions 2025.09.11

Thank you for your fantastic feedback, Matt! We're thrilled to hear that Jay made a positive impression with his courteous and professional service. Our team works hard to provide knowledgeable support, and it's great to know it's appreciated.

Chris Schafer 2025.12.19

     

Josh was very prompt friendly and courteous and very thorough thanks Josh

Useful Report

Reply from Greenway Pest Solutions 2024.03.25

Hi Chris, thank you for sharing your positive experience with Josh! We're thrilled to hear that he provided excellent service. We appreciate your feedback and look forward to seeing you at your home's next service appointment.

Ivo B. (boti4eli) 2025.12.19

     

Thanks Greenway Pest solutions!

Useful Report

Sara Petrocelli 2025.12.18

     

Useful Report

Reply from Greenway Pest Solutions 2025.12.19

Thank you, Sara! We appreciate your positive rating and are glad to know you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

Chandler Eddie 2025.12.18

     

The service is not worth the headache. I changed to greenway from another pest provider based on the promise of a superior service and customer service. The change also came with a significant cost increase that I was hoping would be worthwhile. What I actually got made me wish I could have cancelled well before the 1 year mark. The positives are that I didn’t have bug issues. Ive never had a real bug problem so maybe not a good judge for effectively. The cons - the price and particularly my frustrations trying to cancel my service at the time of my contract expiration. I called a few months ago to give my “30 day verbal notice of cancellation” per the agreement, where I was told I could only give verbal notice on the day of my contract expiration (12/17). I tried to explain that giving verbal notice on the day they would terminate the account is not a 30 day notice but they would not accept that reasoning. The fact they also wouldn’t just accept my more than 30 day verbal notice to cancel is also a sleezy way of doing business, I guess to try to charge people into an additional month. They did let me call ONE DAY early 12/16 to give notice to close my account the next day. What wasn’t communicated was that they would be canceling the final servicing appointment which was scheduled for the final day of my contract. When I called they said they would not complete a final service unless I payed for another month, citing the voicemail that they left this morning that they would be closing my account today (which I knew and wanted to happened). There was no communication that the appt was canceled. I only found that out when I called to ask why they didn’t perform the final service. The missed final service is open to interpretation of the contact and poor communication. Regardless the battles I had to go through to cancel the service was unnecessary and a frustrating way to end my time working with this company

Useful Report

Reply from Greenway Pest Solutions 2025.12.18

Hi Chandler,
Thank you for taking the time to share your experience with us. We’re glad to hear that you didn’t experience any pest issues during your time with Greenway, and we appreciate you choosing us as your provider.
We’re sorry to hear that the cancellation process felt frustrating. We always aim to make our policies clear and to ensure our team communicates them consistently. Your feedback helps us identify where we can improve the clarity of our communication, especially around contract timelines and scheduled services.
While we do follow the terms outlined in the service agreement, we understand how the timing and expectations can sometimes feel inconvenient, and we’ll be reviewing your comments to help strengthen our customer experience going forward.
We appreciate your business over the past year and wish you the very best. If you’d like to discuss anything further, we're here to help.

Mark Paszli 2025.12.17

     

Juan did a great job just like he did in his last visit. He remembered my last problem with ants and wanted to make sure my concerns were remedied. He provides good attention to details that go beyond my expectations. Thank you Juan.

Useful Report

Pat Mills 2025.12.17

     

Our technician Rob, provides excellent and professional service. Always communicates and cordial.

Useful Report

Reply from Greenway Pest Solutions 2024.12.06

Thank you so much for the fantastic review, Pat! We're happy to hear that Rob is providing excellent service and good communication. We appreciate your support!

oskie beltran 2025.12.17

     

Great service and Emmanual was very friendly. I like the video they send me giving me a break down of the service provided or any concerns as well a the Pet friendly solution they use. Highly recommend 👍

Useful Report

Reply from Greenway Pest Solutions 2025.09.11

Thank you, Oskie! We're thrilled to hear you enjoyed our friendly service and found the video breakdown helpful. We take pride in offering pet-friendly solutions and appreciate your recommendation. Your support means a lot to us!

Quinton Alari 2025.12.17

     

I switched from my current pest company, call them Brand X, 2 years ago because on the day of treatment, the Brand X service guy actually walked right over a stream of ants on the walkway to my door and never noticed them. Seriously! Anyway, Greenway has been great. My service people, Jay and Rob, are professional, friendly and knowledgeable. In 2 years now, I have never seen a single scorpion or a tarantula, or ants to speak of - in fact, really any bugs. Fantastic.

Useful Report

Reply from Greenway Pest Solutions 2025.06.23

Thank you for sharing your experience, Quinton! We're thrilled to hear that Jay and Rob have provided you with exceptional service and that our treatments have kept your home pest-free. Your satisfaction is our top priority, and we appreciate your trust in us!

Marcelo Teran 2025.12.16

     

El personal fue muy respetuoso y el trabajo profesional respetando la propiedad

Useful Report

Reply from Greenway Pest Solutions 2025.12.17

Thank you, Marcelo! We're thrilled to hear about your positive experience with our team. Respecting both our clients and their properties is a top priority for us. We appreciate your feedback and look forward to assisting you again in the future!

Anna Coleman 2025.12.16

     

Greenway and their technicians always do a fantastic job! Very professional! I would recommend

Useful Report

Steven D Scates 2025.12.16

     

Mikelle called when she was 10 min. away. When she got to my house she explained what the process was and when she was done sent text to give a written explanation of what she did. She is a very knowledgeable and thorough technician. I like Greenway's safe for humans and pets but bad on bugs approach. No odor in the house is a big plus to me. I highly recommend this company and technicians. SDS

Useful Report

Reply from Greenway Pest Solutions 2025.06.27

Thank you, Steven! We're thrilled to hear Mikelle provided such a thorough and professional experience. Your trust in our safe, pet-and-human-friendly approach means a lot. We truly appreciate your recommendation!

Steve Haley 2025.12.16

     

William let me know when he arrived and asked if I had any concerns. He told me what treatment areas he was working on today and that he would be sure to close the gate so my dog would not get out - great service!

Useful Report

Reply from Greenway Pest Solutions 2025.03.17

Thanks for your awesome feedback, Steve! We're thrilled to hear that Rob provided you with excellent service and kept your furry friend in mind. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience!

Matt Mercer 2025.12.16

     

Emmanuel was professional and friendly. Quick and efficient.

Useful Report

Reply from Greenway Pest Solutions 2025.03.24

Thanks for the fantastic review, Matt! We're thrilled to hear that Caleb and Juan made a positive impression. Your support motivates us to keep delivering excellent service. Looking forward to your next visit!

Micah R 2025.12.16

     

Do not use! Horrible services, I have more bugs then I ever have and they charge $250 to cancel my contact. So $500 for two services and I have more bugs than when they started. When I called and got someone to come out "under warranty" they wouldn't spray the exterior again 30 days after the last service because it was too soon and was told they would not spray again until October (my regular schedule). It makes no sense that they have a "warranty" but refuse to re treat the property. The sales reps are super shady, one was even calling customers previous pest control company to cancel their service and told the company the customer passed away. Update: After refusing to pay my cancelation fee because they didn't live up to their end of the contract they sent it to collections. Such a horrible company and customer service..

Useful Report

Reply from Greenway Pest Solutions 2023.03.07

We’re sorry to hear about your experience, Micah, but the feedback is appreciated. Our team is looking into this matter and will be contacting you soon thank you and have a great day.

Predrag Peric 2025.12.16

     

Useful Report

Reply from Greenway Pest Solutions 2025.06.18

Thank you for the fantastic rating, Predrag! We're glad you had a great experience with us. Your support means a lot, and we look forward to continuing to serve you in the future!

Kevin Everly 2025.12.13

     

The tech did a awesome job i appreciate everything he did

Useful Report

Reply from Greenway Pest Solutions 2025.11.24

Thank you for your fantastic review, Kevin! We're happy to hear that our technician made a positive impact. Your appreciation means a lot to us, and we’re here to help whenever you need.

Carla Anda 2025.12.12

     

Robert was very friendly and informative. I really appreciate that he let me know when he was here and also gave me an update before he left. 5 star service. Thank you!

Useful Report

Reply from Greenway Pest Solutions 2025.02.13

Carla, thank you for your wonderful feedback! We’re thrilled to hear about your positive experience with Cole. Our team always strives for excellent service, and it's great to know we hit the mark. We appreciate your support and look forward to serving you again!

Bruce Hilliard 2025.12.12

     

Technician took great care of my ant issue I have around the house. You guys always have done a great job.

Useful Report

Reply from Greenway Pest Solutions 2025.06.29

Thank you, Bruce! We're thrilled to hear the technician addressed your ant issue so effectively. Your continued trust means a lot to us!