Grace Foundation Solutions

Grace Foundation Solutions Reviews

Excellent rating
     
4.9 | 67 reviews
Trustindex Verified Company
Grace Foundation Solutions
Write a review

Reviews

Trustindex

4.9

| 67 total

64 pcs
0 pc
1 pc
0 pc
2 pcs
Source filter
Cillian Raymond
Cillian Raymond 2026.06.11
     
Suggest you talk to AMI as to the representation of a company vehicle. In shadows where the quiet struggles lie, A beacon rises up beneath the sky, Not built of stone alone, or fleeting praise, But crafted out of hope and brighter days. This is the ground where gentle healing starts, The steady anchor for aspiring hearts— A sanctuary known as Grace, A dedicated, life-restoring place. With open arms and doors that never close, They meet the bitter winds that hardship blows. For those who wander, weary and undone, They offer warmth beneath a rising sun. They see the value hidden in the bruised, The inner strength that long has been unused, And look beyond the scars of yesterday To guide a traveler on a better way. ## A Foundation Built on Love It is a foundation deep and wide, Where dignity and empathy reside. They do not judge the path that lies behind, But seek the truest spark they can find. With patient steps, they walk beside the soul, To mend the broken and to make them whole, Providing shelter from the heavy storm, A space where frozen spirits can transform. They give a voice to those who could not speak, And place a steady hand beneath the weak. With every meal, with every kind embrace, They show the quiet miracle of grace. It’s found in housing, structure, and in care, The certainty that someone will be there, To listen closely to a troubled mind, With patience of the rarest, purest kind. ## The Journey of Return From isolation into common ground, A sense of true belonging here is found. They teach the hands to build, the minds to grow, Replanting seeds of purpose as they go. The road to restoration may be long, But verse by verse, they teach a braver song, Instilling worth where emptiness had stayed, Undoing fears that time and trial made. Witness the triumph in a altered gaze, The steady step that walks through brighter days, The family reunited, standing tall, The courage found to break a prison wall. These are the victories that Grace creates, Rewriting futures and defying fates, Transforming struggle into quiet peace, And granting bound spirits their release. ### A Legacy of Hope So let the praise be sung both far and wide, For those who work with passion as their guide. The mentors, healers, hands that give and share, The hearts that offer unconditional care. You are the architects of second acts, Turning the hopeful dreams to living facts. > "True grace does not examine the worthiness of the receiver, but the depth of the need." > Long may your spirit flourish and endure, To keep the promise of tomorrow sure. A testament to what a community can be, Unlocking chains to set the spirit free. For every life reclaimed and path made straight, We honor Grace, the opener of the gate.
Reply from Grace Foundation Solutions 2026.06.11
That van was at the AMI insurance centre being repaired, which they had parked there, please remove such a terrible review that has nothing to do with our business
Sharne Caudwell
Sharne Caudwell 2026.05.20
     
Grace Foundations and Team did an amazing job fast and realistic pricing. Highly Recommended. Thanks Team
Reply from Grace Foundation Solutions 2026.05.20
Thanks so much Sharne, really appreciate you taking the time to leave this. Always satisfying when a re-pile and relevel job comes together smoothly. The team will be chuffed to hear the feedback. All the best from us at Grace Foundation Solutions.
Judith Mollot
Judith Mollot 2026.04.29
     
Grace Foundation Solutions were exemplary while fixing the foundations of my home. From the first visit from Grace to completion of a very difficult project each employee was professional, friendly and just lovely to have on the property. They worked well as a team and only high praise for completing this project. Kindest Regards Judy
Reply from Grace Foundation Solutions 2026.04.29
Thank you for your kind words, Judy, we really appreciate your feedback.

It was a pleasure working with you on your home in Mount Albert, completing the replacement of rotten piles, bearers, and weatherboards, along with installing a new pile to properly support the structure. We're glad to hear our team made the process a positive experience for you.

This type of work is key to restoring the strength and long-term durability of your foundation, and we’re pleased we could deliver a great result.

Thanks again for choosing Grace Foundation Solutions. If you ever need help with foundation repairs or repiling in Auckland, we’re always here to help.
Rachel Devine
Rachel Devine 2026.04.06
     
We reached out to Grace Foundation Solutions due to concern with the foundations on one area of our bungalow where the floor had started to decline. Holly was fast to respond and set up a site visit, then a matter of days later, a proposal was emailed through that took into consideration all the concerns we had raised. Ethan and Nasir ended up working on the project; they were professional, reliable and had amazing communication throughout. Harrison and Holly were also in touch by email throughout the job providing excellent updates and context. The weather was particularly bad during the week we were booked, and it wouldn't have been pleasant for Nasir or Ethan working under the house, however this didn't stop them providing a solid solution, continued professionalism and optimism the whole time. This area of the house is now levelled and extremely robust. Grace Foundations will certainly be our "go to" if there is any future foundation work. I highly recommend them if you have any concerns regarding your foundations and you need a trustworthy, dependable, professional job.
Reply from Grace Foundation Solutions 2026.04.06
Thank you so much for taking the time to share this Rachel

It truly means a lot to the whole team at Grace Foundation Solutions.
We're really pleased to hear that Ethan and Nasir delivered such a professional and positive experience, especially given the challenging weather conditions they were working in. Their dedication to getting the job done properly, regardless of what the Auckland weather throws at us, this is exactly the standard we hold ourselves to. It's great to know that the communication from Holly and Harrison throughout the project was helpful and kept you well informed. We always aim to ensure our clients feel confident and in the loop at every stage of the work. We're delighted your floors are now level and the foundation is solid and robust for the long term. Should you ever need us again, we'll be here. Thank you again for your kind words and your trust in Grace Foundation Solutions, it was a pleasure working on your Ellerslie home.

Warm regards,
The Team at Grace Foundation Solutions
Mel Maafu
Mel Maafu 2026.03.17
     
Had two awesome contractors come to my house to do a job under my house. Kept me informed every step of the way, awesome communication, Tidy when they worked I absolutely recommend this company thank you Nasir and Ethan.
Reply from Grace Foundation Solutions 2026.03.18
Thank you so much for your fantastic review!

We’re really pleased to hear you had such a positive experience with Nasir and Ethan. Keeping our clients informed and maintaining a tidy, professional worksite are things we take seriously, so it’s great to see that reflected in your feedback.

Your project in Manurewa involved important foundation upgrades, including new pile-to-bearer and joist-to-bearer fixings, partial re-levelling, and bearer replacement, all were designed to improve the strength, safety, and long-term performance of your beautiful home. We’re glad the team delivered this to a standard you’re happy with.

We truly appreciate your recommendation and your trust in us. Thank you Grace Foundation Solutions.
Paul Randall
Paul Randall 2026.03.15
     
A very poor experience from start to finish. The workmanship, communication, and follow‑through from Grace Foundation Solutions have been unacceptable. Issues with the drainage installation were never resolved, and instead of addressing the concerns, the company repeatedly denied responsibility and attempted to attribute the problems to anything except their own work. Requests for inspection reports and CCTV footage were met with conditions and delays, and I have now had to engage independent experts to correct and document the problems. This has been an expensive and exhausting process, and I would strongly caution others to consider my experience before choosing this company.
Reply from Grace Foundation Solutions 2026.03.16
Hi Paul,

We’re sorry to hear that you remain dissatisfied with the works carried out at your property. Grace Foundation Solutions takes workmanship and customer concerns seriously, and we have made several attempts to address the matters you raised and to clarify the scope of the works completed.

As this situation is currently part of an ongoing dispute process, it would not be appropriate for us to discuss the technical details in a public forum. However, we remain confident in the standard of our work and have cooperated with requests for information through the appropriate channels.

We remain open to resolving matters constructively and encourage you to continue communicating with us directly so the issues can be addressed through the proper process.

Grace Foundation Solutions
Marty
Marty 2026.03.13
     
Nasir did a great job and took the time to go through it in detail with me once done.
Reply from Grace Foundation Solutions 2026.03.13
Thank you for the great feedback, we really appreciate you taking the time to leave a review.

We're glad to hear Nasir took the time to walk you through the completed work after finishing the pile-to-bearer and joist-to-bearer fixing upgrades at your property in Ellerslie. Ensuring these connections are properly installed with durable stainless steel fixings is an important part of improving the strength, safety, and long-term stability of the foundation.

Thank you for choosing Grace Foundation Solutions for your foundation work. If you ever need advice on subfloor repairs, foundation upgrades, or house re-levelling in Auckland, we’re always happy to help.
Dan Watson
Dan Watson 2026.03.08
     
Disappointed with the result. During the assessment, I was told the issues could be fixed, but during the actual work, many tasks were skipped due to "safety concerns." The final improvement is very limited. There is still a big gap between the highest and lowest points, so the problem isn't fully resolved. They also asked for extra money midway through the project, which was unexpected. Overall, not the professional outcome I was hoping for.
Reply from Grace Foundation Solutions 2026.03.09
Hi Dan, thanks for your feedback. We take concerns like this very seriously.

However, we’re currently unable to find any record of a project under your name in our systems.

We’d really like to understand what happened and investigate this properly. Could you please contact our office directly at 0800 436 349 so we can look into the situation and resolve it for you?

Customer satisfaction and safety are very important to us, and if there has been any misunderstanding we would appreciate the opportunity to address it.
Janine Exley
Janine Exley 2026.03.08
     
We had a great experience using Grace Foundation Solutions. Their communication was top notch, and Adam was always punctual and tidy over the 4 days it took to complete the work.
Reply from Grace Foundation Solutions 2026.03.08
Thank you so much Janine for the kind review. It was a pleasure working with you.

Your project highlights why we always carry out thorough ground checks before starting any injection work. In this case our CCTV drainage inspection identified a leaking drain that had contributed to the subsidence, allowing us to address and repair this issue properly before completing the Geofix ground improvement.

We're really pleased to hear Adam looked after you well during the project. Thanks again for choosing Grace Foundation Solutions, Richard Ushaw - Owner - Grace Foundation Solutions
Min Win
Min Win 2026.03.05
     
The work was executed safely today. The result met the required specifications and it completed on schedule. Thank you to NASIR, ETHAN, MATH, JASEN and last but not least ADAM. Everyone try their best to solve tricky jobs and going beyond mere compliance to deliver value with a positive attitude. The technician will adhere to established protocols by verifying all methodologies with the supervisor prior to implementation. Of course, thanks to Richard, Harrison and Holly too for offer me affordable price and quick responses. Thank you so much everyone. Strongly recommend to work with them.
Reply from Grace Foundation Solutions 2026.03.03
Hi Min, I am proud of Nasir, Ethan, Matthew, Jasan and Adam for delivering the re-pile safely, on schedule, and to specification, especially when navigating the more technical aspects of the job. Going beyond compliance and delivering real value is exactly what we aim for on every project.

On behalf of Harrison, Holly and myself, thank you for trusting Grace Foundation Solutions with your homes foundation repair. We’re grateful for the recommendation. Richard Ushaw, Director, Grace Foundation Solutions
Paul Magill
Paul Magill 2026.02.25
     
Very good service. Ethan is da man, very cool calm and collected and friendly, turned up on time, did what they said they would do, did an excellent job, on time, nice and simple, what else could you want - Paul Magill / Bluekiwi Property
Reply from Grace Foundation Solutions 2026.02.20
Thank you Paul, we appreciate the review.

It was great working with you in Stanmore Bay. The replaced foundation piles and bearer, with stainless steel fixings in accordance with NZS 3604:2011 will help strengthen the load path and improve long-term stability.

We pride ourselves on turning up on time and delivering exactly what we promise. Thanks Richard Ushaw - Owner - Grace Foundation Solutions
Ejay Miguel
Ejay Miguel 2026.02.15
     
I had contacted Grace Foundation Solutions for advice on my concerns about a concrete patio that's shifted and cracked, potentially draining water into the house's foundation, as well as some trees that were planted a little close to the house. After an assessment with Richard, he determined that there was no cause for concern, and to just keep an eye on the exterior walls, which was a relief. Though there was no further work needed, he also took the time and walked me through a couple of options for remediating the water issue with the concrete patio and the carport, giving me peace of mind and confidence to move forward with replacing the patio in the future. Highly recommended to reach out to them for a professional assessment and will keep them in mind for any foundation repairs we might need in the future.
Reply from Grace Foundation Solutions 2026.02.16
Hi Ejay, thank you for your detailed and thoughtful review, I really appreciate it.

Concerns around cracking concrete and movement near the home can understandably raise fears about subsidence or foundation issues, so I’m pleased we were able to properly assess the situation and confirm there were no signs of structural foundation movement.

In Auckland, we often see surface movement in patios and hard landscaping that can look alarming but isn’t necessarily subsidence. The key is a thorough, professional assessment to determine whether movement is cosmetic, drainage-related, or something affecting the home’s foundations.

Improving drainage around patios and carports is one of the most important preventative steps homeowners can take to reduce long-term subsidence risk. I’m glad we could talk through practical options so you can move forward with confidence when the time comes to replace the patio.

Our focus is always on honest advice and long-term protection of your home whether that involves subsidence repair or simply reassurance that everything is performing as it should.

Thanks again for the recommendation Richard Ushaw - Owner - Grace Foundation Solutions
Marcus Shipton
Marcus Shipton 2026.01.21
     
Nasir, did a professional tidy job, and was an excellent communicator.
Reply from Grace Foundation Solutions 2026.01.21
Thank you Marcus great to hear positive feedback after a Foundation repair, it’s always a team effort, that said Nasir is a massive asset to my business thank you Richard - Owner - Grace Foundation Solutions
Dylan Wood
Dylan Wood 2025.12.19
     
Jason and Ethan did most of the work under the house and rebuilt everything really nicely. Adam came in and did the last little bit of leveling against a complex kitchen/reconstruction project timeline. Happy with comms and the end result is that the house is super solid now. Nice one.
Reply from Grace Foundation Solutions 2025.12.22
Thank you for the positive review Dylan, with a mix of new house piles and house releveling, Jason, Ethan and Adam will love to hear the positive feedback, thank you Richard Ushaw, Owner, Grace Foundation Solutions
Stefan Grobler
Stefan Grobler 2025.12.09
     
Richard and the team were incredible. They provided a no-nonsense, rapid and thorough service. Their customer service absolutely went the extra mile! We will recommend them and call on their services again in future!
Reply from Grace Foundation Solutions 2025.12.09
Thank you Stefan, happy to know our foundation inspection service was over and above what you expected, thank you Richard, Owner, Grace Foundation Solutions
Reuben Yeoman
Reuben Yeoman 2025.11.17
     
Very helpful site visit, Richard shared his knowledge and recommendation openly without a pushy sales pitch which was really appreciated.
Reply from Grace Foundation Solutions 2025.11.18
Thank you Reuben, pleasure meeting with you to complete the onsite evaluation, thank you Richard Ushaw, Owner, Grace Foundation Solutions
Antony John
Antony John 2025.09.11
     
Thanks a lot for the site visit Richard. Hard to find good help these days but I'm glad I could find the right team to assess the foundation, appreciate your time taken for your professional assessment. Will definitely be in touch for any other foundation related works. Highly recommend!! Richard was straight to the point and helped us save lots of unnecessary work and stress. Keep up the great work.
Reply from Grace Foundation Solutions 2025.09.11
Thank you. Auckland Foundation Inspections are always helpful. I really enjoyed assisting you. Thank you again.

Richard Ushaw, Owner, Grace Foundation Solutions
Kim Honeyman
Kim Honeyman 2025.09.10
     
I would highly recommend this company. Thank you to Richard, Hamish and the ground team for doing such a professional and fast job. Weather held us back slightly but the speed in which the job was undertaken was amazing. Very, very happy.
Reply from Grace Foundation Solutions 2025.09.11
Thank you for trusting me with your Auckland Foundation Repairs. I will pass your positive words on to the entire Grace Foundation Solutions team, as it's always a team effort. Thank you again.

Richard Ushaw, Owner, Grace Foundation Solutions
Hadley Martin
Hadley Martin 2025.09.10
     
Amazing work and very efficient. The team showed up, got to work, and got it done with no hiccups whatsoever. I highly recommend Grace Foundation Solutions to anyone needing this type of work done
Reply from Grace Foundation Solutions 2025.09.11
Hi Hadley, thank you for trusting Grace Foundation Solutions with your Auckland house releveling. I will share your kind words with the team. Thanks again.

Richard Ushaw, Owner, Grace Foundation Solutions
Katie Satherley
Katie Satherley 2025.08.19
     
Excellent communication, professional, patient and kind.
Reply from Grace Foundation Solutions 2025.08.19
Thank you very much Katie, much appreciated, it is of course a team effort kind regards Richard - Owner - Grace Foundation Solutions

Skyrocket Your Sales with Customer Reviews. No coding required.

Create a Free Account