Verified Company
12/11/25 - Got Bugs is very thorough and although my townhouse is only ten feet away from a heavily wooded area, the chemicals they use completely stop all the bugs. Chris is awesome - a great asset to your company!
Reply from got bugs?
2024.04.05
Good afternoon Mr. Lehren. Thank you for the 5 Star Review. We are thrilled to have you in the Got Bugs? family
Helpful and informative!
Reply from got bugs?
2025.12.12
Thank you, Daphene! We're glad to hear our team could help and provided valuable information during the process. Delivering a personalized service that takes care of all your needs is truly important to us, and it's fantastic to know we met your expectations. Thank you for taking the time to leave us a 5-star review!
STOP CALLING!!! 11/20
I contacted Got Bugs for a quote, and even after I showed disinterest, the representative kept asking questions and pushing me to switch. I’ve already stopped the texts, yet I still get frequent calls. Very frustrating experience.
Reply from got bugs?
2025.10.31
Thao, we're genuinely sorry to hear about your frustrating experience with our sales follow-up. That is absolutely not the kind of experience we want anyone to have with Got Bugs.
We take your feedback seriously, and we apologize that the communication did not stop when you requested it to. We hope to regain your trust, even if you do not choose to use our service. Please let us know if you receive any further contact from us.
We take your feedback seriously, and we apologize that the communication did not stop when you requested it to. We hope to regain your trust, even if you do not choose to use our service. Please let us know if you receive any further contact from us.
They are cheaters . They called me offering a one time free service. I agreed to it then when I cancelled , they charged me for the free service as well once I cancelled .
Stay away . It’s a trap !
Fraudulent billing alert! Beware ..
Reply from got bugs?
2025.11.18
Ravi,
We’re sorry to see your updated review and that you’re feeling frustrated. To clarify, your first month of service was provided at no charge, but there were additional completed services that had not been paid at the time of cancellation. Those charges were reviewed by your credit card company, who determined they were valid and returned the funds to us.
We’re always committed to being fair and transparent, and we’re happy to go over any details of your account if you’d like to discuss it further. Please feel free to reach out anytime—we’re here to help.
We’re sorry to see your updated review and that you’re feeling frustrated. To clarify, your first month of service was provided at no charge, but there were additional completed services that had not been paid at the time of cancellation. Those charges were reviewed by your credit card company, who determined they were valid and returned the funds to us.
We’re always committed to being fair and transparent, and we’re happy to go over any details of your account if you’d like to discuss it further. Please feel free to reach out anytime—we’re here to help.
Don’t get tempted by their free one-month offer. They quietly add charges to the following bills, and you’ll be shocked when you try to cancel. It feels like they’re misleading customers — so be careful.
Reply from got bugs?
2025.11.18
Ravi,
We’re sorry to see your updated review and that you’re feeling frustrated. To clarify, your first month of service was provided at no charge, but there were additional completed services that had not been paid at the time of cancellation. Those charges were reviewed by your credit card company, who determined they were valid and returned the funds to us.
We’re always committed to being fair and transparent, and we’re happy to go over any details of your account if you’d like to discuss it further. Please feel free to reach out anytime—we’re here to help.
We’re sorry to see your updated review and that you’re feeling frustrated. To clarify, your first month of service was provided at no charge, but there were additional completed services that had not been paid at the time of cancellation. Those charges were reviewed by your credit card company, who determined they were valid and returned the funds to us.
We’re always committed to being fair and transparent, and we’re happy to go over any details of your account if you’d like to discuss it further. Please feel free to reach out anytime—we’re here to help.
No words can express how much I appreciate the care, knowledge, and professionalism of Don. I stay with Got Bugs partly because of him.
Reply from got bugs?
2025.11.20
Samba, thank you so much for your wonderful review! Nothing makes us happier than hearing that Don takes such good care of your needs. His professionalism and customer care really shine through, and we're very lucky to have him on the Got Bugs? team. Thank you for taking the time to share your experience; we look forward to continuing to serve you!
On time. Polite and thorough inspection. No mess, no fuss.
Reply from got bugs?
2025.11.14
Thank you, Ellen! We're delighted to hear our team's professionalism and attention to detail made your experience with us a positive one and that everything went smoothly. Your support means the world to us, and we're happy to help with your pest control needs!
