I had my first session with Sophie last week, seeing someone new and not knowing what to expect can always be a little daunting for me, however Sophie instantly put me at ease. Her professional but friendly approach works really well. She took the time to really get to know me, my concerns and my lifestyle. I like that she allocated time to understand my goals and put together a plan that was realistic and not unachievable. Thank you Sophie. For the first time I actually feel motivated and have a deeper understanding as to why ive been in so much pain. Here's to building strength!
Thank you for leaving your feedback Natalie, lovely to read how positive your first appointment with Sophie was. We look forward to keeping you motivated and helping you rebuild your strength!
We’re delighted to hear that Connie made you feel at ease and that her knowledge came through during your session, that’s exactly what we strive for with every patient experience.
We’ll be sure to pass this on to her, she’ll really appreciate it. Thanks again for taking the time to share your thoughts.
Holly Williams2026.04.09
Very thorough assessment, appointment on the same day I called. Clear explanation of the problem and manageable treatment plan.
Thank you so much for taking the time to share this Holly.
We’re really pleased you felt well looked after from the moment you called. Being able to offer a same-day appointment, carry out a thorough assessment, and explain things clearly is exactly what we aim for - so it’s great to hear that came across in your experience.
We also love that the treatment plan felt manageable and easy to follow. That’s such an important part of helping you feel confident and in control of your recovery.
Thanks again for your kind words
Helen Kellow-Webb2026.03.28
Go physio was recommended to me by a running friend. I had swelling on my knee after a run so I completed the online form. I received a call and was booked in. Fast and efficient service and already I had a good impression. My appointment was also a great experience. Parking space, clean premises and professional greeting. Gemma’s examination was thorough and I left with a plan! My exercises came through quickly and an App which clearly states what to do and shows videos of each one. I’m looking forward to my next appointment and hoping I’m able to compete in the upcoming adventure race! Thanks Go Physio!
Thank you so much for taking the time to share this Helen and for trusting us with your recovery.
We love hearing how the whole journey felt for you, from that first enquiry through to your appointment with Gemma. Getting you seen quickly, making things simple, and giving you a clear plan is exactly what we aim for.
It’s great to hear you felt confident leaving with your exercises and the app to guide you - that’s all part of helping you take control and keep things moving forward between sessions.
We’ll be keeping everything crossed for that adventure race 🤞 and we’ll do everything we can to get you there feeling strong and ready.
Sue Cumber2026.03.26
I have been going to Pilates here once a week for two years now and see a big difference to my flexibility and core strength. All the instructors are great - knowledgeable, and hands on in the small classes (never more than 8) .This approach really makes sure you are actually doing the exercises correctly which is so important . I really like knowing I am booked in every week with Kim and my place is secure without needing to call etc (and it makes sure I go!;) . The Reception Team are the best, friendly, helpful and efficient and that makes all the difference.
I have recently had an ankle impingement, really painful, came out of nowhere. Because I know how good everyone at GoPhysio is at their job I didn’t hesitate to contact them and Michelle got me booked in really quickly. Emily was friendly, professional and reassuring, and a few months on it is completely healed and I have the reassurance of the exercises she has given me on the app to help myself keep it stronger.
Thank you so much for taking the time to share this Sue, what a brilliant reflection of your journey with us.
It’s fantastic to hear the difference Pilates has made to your flexibility and core strength over the past two years. That consistency, combined with small class sizes and hands-on support, is exactly what we aim for, so you can feel confident you’re doing the right things, in the right way.
We’re also really pleased to hear how much you value having your regular space booked in with Kim - having that routine (and accountability!) can make such a difference.
And thank you for your kind words about our Reception Team - they’ll be delighted to hear this. They work incredibly hard to make everything run smoothly behind the scenes.
I’m especially glad we could support you through your ankle impingement. Emily will be so pleased to know how well you’ve recovered, and it’s great to hear you’re continuing with your exercises to stay strong and prevent future issues.
Thanks again for your trust in us - it really does mean a lot. 💙
Pauline Turner2026.03.26
I had a very good experience here. Seen by Roz for my broken shoulder and she was excellent at helping me get movement back. Very knowledgeable. Also I saw Lottie for an ankle problem which I’d had for over a year. My ankle is now back to normal . She also was very knowledgeable. I also had my feet scanned for inserts for overpronation. Would really recommend GoPhysio!
Thank you so much for taking the time to share your experience Pauline.
We’re so pleased to hear how well you’ve progressed with both your shoulder and ankle. Recovering movement after a shoulder injury and resolving a long-standing ankle issue can be a real journey, so it’s fantastic to know Roz and Lottie were able to support you so effectively along the way.
We’ll be sure to pass on your kind words to them, they’ll be delighted. It’s also great to hear the foot scan and inserts have been a helpful part of your overall recovery.
Thank you again for your trust in us, and for being part of goPhysio. If we can support you in the future, we’re always here.
Stevie Larts2026.03.26
I had a pre-race massage before the Eastleigh 10k & I am sure it’s the reason I shaved over 3 mins off my PB.The lady that was given the honour of working on my old legs did an amazing job & I will definitely be looking to book again. Thank you 🏃♂️
That’s brilliant to hear, what a result! 🙌 Shaving over 3 minutes off your PB is no small feat, and we’re so pleased the pre-race massage helped you feel ready to go on the day.
Our team loved being part of the Eastleigh 10k again this year, and it’s always great to support runners in getting the best out of themselves.
We’ll be ready when those legs need looking after again, whether that’s recovery, maintenance, or chasing the next PB! 🏃♂️💪
Treatment you can trust! They helped me get rid of my knee pain, something I didn’t believe was possible, and THEN they helped me get stronger and improve my running form. I highly recommend - to all ages!
Love this - thank you so much for taking the time to share your feedback.
Getting you out of pain is always the first step, but helping you get stronger and run better is where the real magic happens, so it’s brilliant to hear that’s been your experience.
We really appreciate the recommendation (to all ages too!) and your trust in us.
Keep enjoying your running, and we’re here if you ever need us 🙌
Zoe Hanson2026.03.22
A massage before from Dave made all the difference! And Evie afterwards was amazing for recovery 👏
Thanks for taking the time to leave a review Richard, great to hear about your positive experience at goPhysio and we look forward to continuing to support you.
Sara Warry2026.03.06
I have been working with Lottie for a few months now, and what she has helped me achieve in my recovery is incredible. Not only is Lottie extremely knowledgeable (specifically helpful for me in my shoulder recovery). But shes also really friendly, straight to the point and really cares about making sure you take the right steps to achieve your goals. I can't recommend Lottie enough. Game changer. Everyone at Go Physio has been brilliant.
Thank you so much for taking the time to leave such a kind review Sara.
We’re delighted to hear how much progress you’ve made with your shoulder recovery and that Lottie has been able to support you along the way. She combines great clinical knowledge with a very clear, practical approach, and it’s lovely to hear that came across in your experience.
Recovery can take patience and commitment, so it’s fantastic that you’ve achieved such positive results together. I’ll be sure to pass your kind words on to Lottie and the rest of the team.
Thank you again for recommending goPhysio, it really does mean a lot to us. Wishing you continued strength and progress with your shoulder
Vickie Xox2026.02.28
Saw Roz, after a year of pain with knee injury that went untreated I’ve been struggling to even stand up. The team was really friendly and my physiotherapist was polite, thorough and for the first time actually listened to me. I had started to feel like I was going to be “broken” forever. I felt hopeless.
I saw her she examined me explained everything to me about how we have to deal with my muscles with massage before we deal with my knee because my muscles aren’t happy. She gave me a massage in my appointment and that has made a difference I have a plan now and and I managed for the first time in months today to walk down the stairs normally not one foot to lead. She has given me hope for the first time in a very long time. Even after one season I feel better because I know what’s going on I have an idea of a plan I have things I can do and the massage has helped.
Very grateful. Highly recommend.
Thank you so much for taking the time to share this.
After such a long period of pain and feeling unheard, it means a great deal to know you felt listened to, understood and supported. No one should feel “broken” or hopeless, especially when there is a clear plan forward.
We’re so pleased that even after your first session you noticed a difference, being able to walk down the stairs normally again is a huge milestone. Sometimes addressing the surrounding muscles first really does unlock progress in the joint itself, and having a clear explanation can make all the difference.
Most importantly, we’re glad you’ve regained a sense of hope and direction. That’s exactly what we aim to provide alongside hands-on treatment.
Thank you again for your kind words and recommendation — we look forward to supporting you on the next steps of your recovery.
Simon Wright2026.02.03
The booking process was welcoming and efficient. My physio, Lottie, was engaging, professional, knowledgeable, reassuring, warm and friendly. I came away feeling fortunate to be in Lottie's hands.
Hi Simon, Thank you so much for taking the time to share this lovely review. We’re really pleased to hear that the booking process felt welcoming and efficient, and even more so that your experience with Lottie left you feeling so well supported.
Lottie will be delighted to read your kind words, she takes great pride in combining clinical expertise with a warm, reassuring approach, so it means a lot to know this came across. Thank you for trusting us with your care. We look forward to continuing to support you.
Maria Dowding2026.01.29
First Reformer Pilates Class session.👌
Thank you, initially I was a bit nervous about joining but needn't have been as it is a small class. The instructor was very reassuring and I'm really looking forward to the next session.
Thank you so much for taking the time to leave this lovely review Maria 😊
It’s completely natural to feel a bit nervous before a first Reformer Pilates class, so we’re really pleased to hear you felt reassured and comfortable in the small group setting. Our instructors work hard to create a calm, supportive environment where everyone feels confident to move at their own pace.
We’re delighted you enjoyed your first session and we look forward to welcoming you back for the next one!
Thanks for taking the time to leave a review, so glad you found Physio Emily so helpful!
samuel clarke2026.01.26
I was able to get an appointment that suite me at reasonably short notice. When I was seen by Paul Baker he was just the combination of friendly and professional to give me confidence that I was in good hands. His examination was focused on asking me how I felt prior to a detailed physical exam. He assessed what he believes the problem to be and proposed a course of action which required an MRI to assess the detailed problem. His referral letter came out very promptly and the scan has been arranged for within 5 working days of my assessment
Very professional outfit
Thank you so much for taking the time to leave such a detailed review Samuel. We’re really pleased to hear that you were able to get an appointment at goPhysio at short notice and that Paul struck the right balance of friendly and professional to give you confidence in your care.
We’re glad you felt listened to throughout the assessment and that the plan forward was clear and well explained. Prompt communication and timely referrals are really important to us, so it’s great to hear that everything was arranged quickly and smoothly.
Thank you again for your kind feedback - it’s very much appreciated by Paul and the whole team.
steve payne2026.01.24
Very thorough assessment, really well explained with an agreed plan going forwards.
Hi Steve, thank you for taking the time to leave a review. We’re really pleased to hear you found the assessment thorough and that everything was clearly explained. Having a shared understanding and an agreed plan going forward is something we place a lot of importance on, so it’s great to know that came across. We look forward to supporting you with your progress.
Nicola Lansdowne2026.01.14
Recently needed the services of go physio because of increasing pain and reduced movement in my neck . Appointment was organised promptly ( filled in a contact form online) and I was seen by Connie who could not have been more helpful. She was very friendly and approachable and checked throughout the assessment process that I was understanding what she was saying and what she was doing to help the pain. We went through many movements until she pinpointed the exact point of pain and then Connie suggested some simple ( but so far effective!) exercises for me to achieve x3 per day. I felt Connie really took the time to understand what had happened and was very knowledgeable in her approach.
I am returning next week to follow up and check that I’m heading in the right direction . Thanks to all ! Nic
Thank you so much for taking the time to share such a thoughtful review, Nic. We’re really pleased to hear how positive your experience has been, from organising your appointment through to your assessment with Connie.
It’s great to know you felt listened to, fully informed, and supported throughout the session, and that the exercises are already helping with your neck pain and movement. Taking the time to understand what’s going on and explaining things clearly is something we really value as a team.
We look forward to seeing you at your follow-up appointment next week and continuing to support you on your recovery journey. Thank you again for your kind words.
Garry Smith2026.01.12
Explained everything as we went and how to avoid issues
Would recommend to others
On going treatment with Paul continues to explain things. Movement is so much better with every visit.
Thank you so much, Garry, for taking the time to leave us a review. We’re really pleased to hear you felt everything was clearly explained and that you found the guidance helpful. It’s great to know you’d recommend us to others - that means a lot!
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