Good Knights Bed & Mattress Shop Reviews

Bill 2026.02.22

     

Great value and service. Visited the showroom recently and Julie showed us a range of beds within our price range. Paid for it on the Monday and it was delivered Thursday. Felt we got a great deal and are whole experience from purchase to delivery was first class. Would recommend you give them a visit.
Date of experience: 16 February, 2026

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Carole Coward 2025.02.17

     

Visited today and purchased a mattress, as a repeat customer I would not go anywhere else, always outstanding service, Julie is very knowledgeable and helpful, I would definitely recommend, you won't get better service anywhere.

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Reply from Good Knights Bed & Mattress Shop 2025.02.18

Hi Carole, we truly value your customer loyalty and recommendation to shop @ Good Knights. Thank you once again for supporting your local independant high street retailer we are most grateful. Kindest Regards Julie & Keith

Austin Anyanwu 2025.02.14

     

I had an extremely wonderful experience at this shop. Julie and Keith were so exceptional. They provided all the information I needed to make my choice of purchase. The quality of there items is top-notch. There is peace of mind in doing business with them. I would recommend them a million times.

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Reply from Good Knights Bed & Mattress Shop 2025.02.14

Hi Austin thank you for your kind review we are delighted to hear your great feedback and glad you’re enjoying the products. Best Wishes Keith & Julie

Chisom Nneoma 2025.02.04

     

Very nice customer service.Very patient to answer questions.Detailed explaination on each product and one best suited for us. A very happy customer.

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Reply from Good Knights Bed & Mattress Shop 2025.02.04

It was a real pleasure to serve you! We thank you kindly for sharing your personal shopping experience with us, your custom is greatly appreciated. Julie & Keith.

Daniel Nnate 2025.02.04

     

Choosing a comfortable mattress took a while. Julie was very patient. We got there at the end. Happy with my purchase. Very nice customer service.

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Reply from Good Knights Bed & Mattress Shop 2025.02.04

Hi Daniel, thank you for choosing to shop at Good Knights. We do strive each and everyday to give our uptmost best in customer service. It's very rewarding for us to hear your feedback thank you for making my day! Julie & Keith

Cal Walker 2025.01.31

     

Amazing customer service from Julie & Keith! We have had several beds and can’t recommend them enough. Excellent quality and comfort. Thank you! Kate & Cal

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Reply from Good Knights Bed & Mattress Shop 2025.02.03

We both appreciate your loyal support and valued custom. We are very grateful for your review it means alot! With Best Wishes Keith & Julie

Callum Binner 2025.01.15

     

Perfect experience buying our mattress with Julie and Keith. They helped guide us around the show room to try various different mattresses, and find the perfect fit that was a middle ground for our different preferences. We were talked through every step, and they even chased a payment company on our behalf. Prices were brilliant too. An exceptional experience and we will definitely be using Good Knights again and recommending to anyone looking for a bed or mattress!

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Reply from Good Knights Bed & Mattress Shop 2025.01.20

What an outstanding review thank you Callum youv'e made our day!

Carol Humphreys 2024.11.25

     

Fantastic service Very knowledgable and helpful Friendly No pressure selling Fast and efficient service Fully recommend then 109% Very pleased Fantastic choice

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Reply from Good Knights Bed & Mattress Shop 2024.11.26

Thank you for your support by shopping at your local independent bed retailer, we've been Est since 2004 in Little Sutton with all thanks to our loyal customers! Thank you for sharing your positive experience and helping our business with your feedback we are most grateful. Julie & Keith

Emma Jane 2024.11.07

     

Really helpful helping me choose the right mattress and base and headboard, found the staff helpful and friendly straight forward from start to finish. Text the night before with time slot of delivery which was spot on the guys set up paid for them to take old bed away stress free. Perfect 👍

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Reply from Good Knights Bed & Mattress Shop 2024.11.18

Thank you Emma for sharing your shopping experience at Good Knights it is so wonderful for us to hear! Thank you once again Julie & Keith

Jennie Hanson 2024.10.14

     

Excellent customer service, highly recommend, bought a double mattress and cant fault them. Will definitely be back.

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Reply from Good Knights Bed & Mattress Shop 2024.10.17

Jennie how amazing its was for us to be told you'd been to over half a dozen bed shops and you came back to our store and placed your order for your mattress and then we received a further order for an Ottoman Base and headboard. We were so delighted thank you for making our day! Julie & Keith

leah cottham 2024.10.10

     

Most amazing experience with Julie helping with exactly what we needed for a double and king mattress. Amazing prices and even deals when you buy both the bed and the frame. Will definitely be back!

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Reply from Good Knights Bed & Mattress Shop 2024.10.17

Thank you Leah we were delighted to hear about your shopping experience in our store and for sharing your pictures too! Thanks again for your wonderful support Julie

Nina Griffiths 2024.10.07

     

Recommended by Tom, what great service, spoke with Keith on Thursday with the exact mattress I wanted, ordered and delivered within a week, such a great comfy mattress and great service. Thank you very much 😊

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Reply from Good Knights Bed & Mattress Shop 2024.10.07

Thank you Nina for your kind review , your business is much appreciated 👍

Matthew Hunter 2024.09.26

     

Excellent service ,very professional, quick delivery, been going there for over 15 years can't fault them at all brilliant, highly recommend.

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Reply from Good Knights Bed & Mattress Shop 2024.09.26

It's all thanks to our loyal customers that's kept us going on the High street for over 20 years. We are extremely grateful to receive your recommendation and fabulous feedback. Thank you for making our day a special one. Julie & Keith

Pinyalak Lee 2024.09.16

     

just bought a new ottomon from good knights, fantastic price and ease of payment options i would highly recomend the company to anyone who is looking for a new bed

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Reply from Good Knights Bed & Mattress Shop 2024.09.18

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. Thanks again for the recommendation! Julie

Sue Hope 2024.09.10

     

Excellent service. Couldn't believe how helpful and friendly the staff were. Just can't fault this place in any way. Even the price was fabulous. Will always go there for my families mattress needs! 😊

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Reply from Good Knights Bed & Mattress Shop 2024.09.18

We’re especially pleased that you enjoyed the helpful and friendly staff. We strive to provide excellent customer service and high-quality beds, so we’re glad that we were able to exceed your expectations. We look forward to seeing you again soon. Thank you for your amazing review, Julie & Keith.

Gaynor Done 2024.09.02

     

Very welcoming. Left to walk around and decide which one we wanted. Quick delivery and gentle men very nice. Highly recommend the shop you other people

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Reply from Good Knights Bed & Mattress Shop 2024.09.05

Thank you Gaynor for encouraging recommendations for our business we are much obliged and really appreciate your fantastic feedback!

Sue 2024.08.29

     

We went to the store looking for a divan base quickly Julie was very friendly and helpful and we were very happy then we had another bit of drama the same day and needed a double matress as had been let down by another company and had already gotten rid of our old matress we went back to the store where Julie was very helpful and showed us some mattresses and even had some in boxes on wheels which we could take away straight away so we had a matress straight away and very happy with the matress Very helpful and friendly and thankful that they could help with our nightmare day Delivery of the divan base came the next day very happy with it and delivery guys were brilliant very friendly We would definitely recommend and buy from there again thank u so much for all your help

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Reply from Good Knights Bed & Mattress Shop 2024.09.05

Hi Sue you are more than welcome, it was our pleasure to meet your requests at short notice supplying goods from our stock. Thank you so much for sharing your feedback and for recommending Good Knights. We do appreciate it! Julie

Dave Waterhouse 2024.08.28

     

Exceptional customer service, very high standard of beds and fantastic delivery service ( they can even put your bed up for you),I would highly recommend using Good Knights, you won't be disappointed.

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Reply from Good Knights Bed & Mattress Shop 2024.08.28

Dave you made my day today when you called into let us know how pleased you were with Good Knights. Your review says it all, we are very grateful thank you Keith & Julie

Glynis Tolley 2024.07.29

     

Very professional and friendly.

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Reply from Good Knights Bed & Mattress Shop 2024.08.22

Thank you Glynis for your review, it always makes our day when a customer appreciates our service. Keith & Julie

jan finlay 2024.07.20

     

It was a pleasure to shop at Good Knights. The customer service was second to none. Julie and Keith were friendly and informative and went the extra mile. I felt really comfortable and not pressured into a sale. One of my best shopping experiences ever! Thank you so much.

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Reply from Good Knights Bed & Mattress Shop 2024.08.22

We do our upmost to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We're very grateful to receive your fabulous review. Keith & Julie