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Reviews ( 128 )
jan finlay
2024.07.20
It was a pleasure to shop at Good Knights. The customer service was second to none. Julie and Keith were friendly and informative and went the extra mile. I felt really comfortable and not pressured into a sale. One of my best shopping experiences ever!
Thank you so much.
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Kevn Morrison
2024.07.05
Not only are the owners knowledgeable and helpful the service is first class, the prices can’t be beaten and the staff talk to you like they are a member of your family.
Reply from Good Knights Bed & Mattress Shop
2024.07.08
Hi Kevn
Just wanted to let you know how much your review means to us, we do all we can to provide our customers with the best products and customer service in our store.
It always makes our day when a customer appreciates it!
Thanks again for your continuous support over the years and for many more to come!
With Best Wishes Julie & Keith
Sion O’Sullivan
2024.06.21
I recently bought a new bed from Good Knights. I came here after being recommended by one of my friends who bought from here.
I can't speak highly enough of the shop. Keith and Julie talked me through every mattress and let me take my time testing and choosing. No pressure or sales gimmicks.
Great shop with unbelievable choice. Delivered and set up by 2 great polite lads too. I would certainly highly recommend this place.
Reply from Good Knights Bed & Mattress Shop
2024.06.21
Thank you Sion for sharing your personal shopping experience with Good Knights. It really does make our day when customers recommended us and support local by purchasing from our Independant shop! Thank you once again for your kind words.
G Jones
2024.06.20
Ordered 3 New Beds from Good Knights Bed Shop. Excellent service from start to finish. Very good choice & quality to serve all budgets, very competitive Pricing. Delivery and Installation by Mersey Removals was first class.... Highly recommend both businesses.
Reply from Good Knights Bed & Mattress Shop
2024.06.21
Good Knights have been established in Little Sutton since 2004 we are an independant retailer offering a personalized friendly service where every sale is appreciated and take great pride in our products offering competitive prices. Thank you everso much for your outstanding review and feedback the wonderful local support we have received and continue to do so is outstanding.
Matt Shore
2024.06.18
Very helpful. Thanks
Reply from Good Knights Bed & Mattress Shop
2024.06.21
Thank you Matt for your 5 star review much appreciated!
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elisha Ellis
2024.06.17
Very nice place. Spoke with Julie who was very knowledgeable and friendly. Gave us a few tips on how to save money here and there and was overall the cheapest place around. We've been going to them for years and have never had a bad experience or bed and we will definitely be going back in the future.
Reply from Good Knights Bed & Mattress Shop
2024.06.21
Amazing review Elisha it's always a pleasure to serve you and your family you have been a very loyal customer for many years, we are so grateful for your custom and support we have received. We do take great pride in our business offering unrivalled customer service with products at competitive prices. Thank you once again, Julie.
Vivien Ellis
2024.06.17
Always buy our beds and mattresses here, excellent service and quality with very good prices.
Reply from Good Knights Bed & Mattress Shop
2024.06.17
Thank you Vivien for your continued loyalty and custom over the years! We’re so glad you’re happy with our service, quality and prices. With very best wishes Julie @ Good Knights
Charlotte Bruffell
2024.06.12
Amazing customer service and catered to needs. Highly recommend.
Reply from Good Knights Bed & Mattress Shop
2024.06.13
Thank you Charlotte for your recommendations and for sharing your positive shopping experience with your purchase at Good Knights. We do appreciate your valued custom!
mjs 4747
2024.06.10
Absolutely brilliant service. We needed a new bed very short notice. We received fabulous service from the manageress in store and were so pleased with the advice and the bed. Highly recommend using Knights instead of the big chains.
Reply from Good Knights Bed & Mattress Shop
2024.06.13
Just wanted to let you know how much your review means. We were delighted to fulfill your order expectations at very short notice. Thank you for shopping at Good Knights we are an Independant Store (Est 2004) in Little Sutton, we receive fabulous support from our customers shopping local on the High Street using the Independant Stores. Thank you once again for your custom!
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Charlotte Biggins
2024.06.08
Julie couldn't have been more helpful, the kindest lady with a wealth of knowledge to help me pick exactly what we needed. Brilliant place.
Reply from Good Knights Bed & Mattress Shop
2024.06.08
Just wanted to let you know how much your 5 star review means to us. We do all we can to provide our customers with the best products in our store; it always makes our day when a customer appreciates it! Thanks again Julie @ Good Knights
Joanne Lenthall
2024.06.08
Lovely lady serving today. Very informative. We are looking forward to sleeping on our new bed.
Reply from Good Knights Bed & Mattress Shop
2024.06.08
Thank you for sharing your feedback, we continuously work to create good customer experiences. You will love the mattress you chose, it's a popular customer choice within our natural pocket range. Thank you once again for your custom, Julie @ Good Knights
Sharon Riverol
2024.06.06
I have replaced all of the beds in my home and this week another mattress. I have had excellent service every time with no hard sell and very reasonable prices. They have kept us informed of deliveries and progress. I usually speak with Julie who is kind, helpful and friendly I highly recommend this shop.
Reply from Good Knights Bed & Mattress Shop
2024.06.06
Sharon thank you for recommending us so highly, we appreciate your loyalty and custom over the years. Your kind words and review have been the highlight of my day, thanks again Julie @ Good Knights
Shayne Warren
2024.06.05
A pleasure to purchase here, pertinent questions asked about the need and use of the mattress. No pressure to purchase. Delivered and fitted on date stated at time of purchasing, old mattress taken away. Thank you.
Reply from Good Knights Bed & Mattress Shop
2024.06.06
We are delighted to hear of your positive experience purchasing with Good Knights. Thank you Shayne for making our day! Julie @ Good Knights
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Louise Astbury
2024.06.03
Great service Julie is so helpful would highly recommend if you need a bed and mattress will definitely be using in the future
Reply from Good Knights Bed & Mattress Shop
2024.06.03
Thank you Louise we greatly appreciate your time to provide us with this 5 star review and we look forward to seeing you soon! With many Julie @ Good Knights
Ellen Graves
2024.05.30
Good friendly service. Delivery on time and good service
Reply from Good Knights Bed & Mattress Shop
2024.05.31
Thanks so much Ellen for taking the time to leave us a 5-star rating – it’s much appreciated! Julie @ Good Knights
Amy Azher-Brook
2024.05.19
A helpful lady served me, she explained the differences in the headboards and offered a free upgrade to deluxe base because I splurged on the headboard, FAR better prices than the franchises (Benson for beds tried to claim otherwise), free delivery too! 100% go here
Reply from Good Knights Bed & Mattress Shop
2024.05.20
Thank you very much Amy for your recommendation to shop at our independant shop. We have been established since 2004 in Little Sutton, it's all thanks to the continuous local support we have received over the years of which we are very grateful. Once again we thank you for your custom and fabulous feedback in your review! Kindest Regards Julie @ Good Knights Beds
Margaret Andrews
2024.04.19
Received my ottoman bed yesterday and have just had a really good night's sleep,!
Excellent service from Keith in the shop, who was very patient when I decided to change the colour of the bed, and the delivery guys who were very quick and efficient. Thank you!
Reply from Good Knights Bed & Mattress Shop
2024.04.22
Hi Margaret, we're so delighted to hear you had a good night's sleep! Thank you for your custom purchasing at Good Knights we are very grateful for your review and for supporting your local independant high street store. With kindest regards Keith & Julie
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glen britton
2024.03.21
Reply from Good Knights Bed & Mattress Shop
2024.04.09
Your 5 star review is appreciated, Thank you!
Julie Stubbings Julie Stubbings
2024.03.01
I received a single bed yesterday the most beautiful marine blue velvet. The quality is outstanding, and the guys delivering were so. Polite. In fact I'm going to decorate my bedroom and order a double for myself. I am so so pleased with the service and the price, compared to other shops locally. Thank you Good Knight bed and Mattresd shop.
Reply from Good Knights Bed & Mattress Shop
2024.03.01
Thank you Julie we are delighted to receive your outstanding review, we'll pass on your positive comments to our delivery crew. Thank you for your custom and your support. Julie & Keith
Suzanne Martin
2024.01.24
I visited the store yesterday with my mum for a new bed. Julie the very nice lady assisted us on choosing which bed would suit my mum, the service was amazing not overly pushy great knowledge about all the beds. Easy beats the big bed stores and at a very reasonable price too.
Reply from Good Knights Bed & Mattress Shop
2024.01.24
It's such a delight to read your review, highlighting the benefits of shopping at an Independant store v's the larger chain stores. Thank you for making our day! Julie