New Hartford Good Feet Store Reviews

Jim Rubyor 2026.09.01

     

Sales person was very knowledgeable and listened to my needs. Price was a bit more than I expected, but after feeling the results I didn't question whether I was going to purchase these insoles!

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Reply from New Hartford Good Feet Store 2026.09.02

Hey Jim, thank you for sharing your experience! We’re glad your salesperson took the time to listen to your needs and that you were able to feel the results for yourself. And the best part is, we don’t stop here! You’re covered for a lifetime of replacements, so we’ll be here whenever you need us down the road.

Cindy Reynolds 2026.08.31

     

Francisco was very informative, helpful, professional, caring and very pleasant. Does a great job at explaining everything. We could feel a difference immediately. Thank you Francisco!!!! We appreciate the time you took explaining everything!!

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Reply from New Hartford Good Feet Store 2026.08.30

Thank you so much for the wonderful review! We’re so happy to hear that Francisco took the time to explain everything, answer your questions, and make sure you felt comfortable throughout the experience. And hearing that you could feel a difference right away? Those are the results we live for!

We truly appreciate you choosing Good Feet and trusting Francisco to be part of your journey. We’re so glad you’re here with us!

Kevin Olmstead 2026.08.30

     

Keri was very friendly and explained everything.

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Reply from New Hartford Good Feet Store 2026.08.28

Thank you for the friendly review, Kevin!

Jill Tietjen 2026.08.29

     

Francisco was great! My feet immediately felt better. One thing I would like to stress…. If you experience any discomfort. Return to the store. I just did and Francisco fixed everything. My relief continues.

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Reply from New Hartford Good Feet Store 2026.08.16

Jill, we’re so glad you had such a positive experience with Francisco! It’s wonderful to hear that you noticed a difference right away. At Good Feet, we’re here to help our clients move forward one step at a time and get back to the things they enjoy. We appreciate you sharing your experience and look forward to seeing you again!

Joann Burke 2026.08.27

     

Great customer service and has helped me find relief

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Reply from New Hartford Good Feet Store 2026.08.28

Thank you for stopping in and sharing your experience with us, Joann. We really appreciate you and we are so, so happy you're feeling better.

Trish Heuser 2026.08.22

     

Francisco was very knowledgeable on the product. Explained everything thoroughly.

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Reply from New Hartford Good Feet Store 2026.08.24

Hey Trish! Sounds like Francisco really knew his stuff and took the time to make sure everything was explained clearly. We’re glad you had someone who could answer your questions and make the process easy to understand. We appreciate you sharing your experience with us!

Renee's Stained Glassworks 2026.08.20

     

Johnny was a great guy and a wonderful salesman

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Reply from New Hartford Good Feet Store 2026.08.21

Thank you for the great review! We’re so glad Johnny made such a great impression.

Tere Stronach-Bullen 2026.08.20

     

Johnny was very helpful and made a complex process seem easy. We are looking forward to using these products and seeing Johnny again next year for our check-in.

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Reply from New Hartford Good Feet Store 2026.08.21

Thank you for the awesome review, Tere! Making a complex process feel easy is definitely a skill, and it sounds like Johnny nailed it! We’re excited for you to get started and look forward to seeing you again and again throughout the years, including for your lifetime warranty exchanges. Congratulations on getting started with your new arch support system! Here’s to better days ahead!

Cynthia Law 2026.08.19

     

Francisco was so patient on my return… I had so many questions . He took his time , reviewed everything a couple of times WITH REINFORCEMENT. I just sooo appreciated his thoughtfulness!!!! Thank you Francisco !

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Reply from New Hartford Good Feet Store 2026.08.19

Thank you so much for taking the time to share your feedback and experience with us, Cynthia! We strive to provide that extra reinforcement in everything we do. Thank you again for your kind words, and we hope to see you again in the future!

Kurt Stockwell 2026.08.19

     

Francisco was very helpful, helped get me setup within new shoes and supports

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Reply from New Hartford Good Feet Store 2026.08.19

Congrats on your new supports Kurt! We’re so happy to hear that Francisco was able to assist you in getting your new supports.

And remember, once you wear them out again, come back in and we’ll be here to get you set up again, and again, and again… for the rest of your life! That’s the Good Feet family, and we’re always here for you. If you ever have questions or need anything, don’t hesitate to stop back into the New Hartford store! We truly want to be with you every step of the way.

Bonnie Staple 2026.08.18

     

Love the support francisco

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Reply from New Hartford Good Feet Store 2026.08.19

We love your 5-star review! Thank you, Bonnie! Thank you for sharing your experience with us!

Christina Costanza 2026.08.18

     

Can’t wait to try the set, Thank you

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Reply from New Hartford Good Feet Store 2026.08.19

Thank you so much for the 5 stars! We can’t wait to hear how things are going once you’ve had some time with your new set. Keep us posted on your Good Feet journey Christina and thank you for trusting us to be a part of it!

Sun Shine 2026.08.12

     

Francisco and Justin were amazing to help refresh our Goodfeet experience! I’m 85 and and the comfort I have is so helpful. !

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Reply from New Hartford Good Feet Store 2026.08.16

We’re so glad Francisco and Justin were able to make your visit such a positive one! We love hearing that they helped refresh your Good Feet experience and that you’re enjoying the comfort. At Good Feet, we’re proud to help people stay active and comfortable at every stage of life. We appreciate you coming back to see us and sharing your experience!

vincent george 2026.08.11

     

Francisco was a great help

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Reply from New Hartford Good Feet Store 2026.07.14

Thank you for your five star review, Vincent! We're so happy to hear that you had such a great experience!

Steven Brown 2026.08.10

     

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Reply from New Hartford Good Feet Store 2026.08.16

Thank you for the 5-star review!

Jules Berg 2026.08.08

     

Incredibly helpful service at the utica location, lovely experience and huge thanks to Francisco and Mallory for their outstanding support!!

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Reply from New Hartford Good Feet Store 2026.08.16

Jules, we’re so glad you had such a lovely experience at our location in New Hartford! Francisco and Mallory will be happy to hear they made your visit such a positive one. We appreciate you giving our team such a great shoutout.

Laurel Holmes 2026.08.07

     

I was greeted as soon as I walked in the store with a smile and was very happy with the service i received. I left with a nice package and look forward to my feet feeling better soon!!

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Reply from New Hartford Good Feet Store 2026.08.16

We’re so glad you felt welcomed from the moment you walked through the door, Laurel! It’s wonderful to hear you had such a positive experience with our team. We know you will continue to enjoy your Good Feet journey, one step at a time!

Taylor Durfee 2026.08.07

     

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Reply from New Hartford Good Feet Store 2026.08.16

Thanks for the review!

Allyson Ford 2026.08.06

     

I worked with Francisco to pick out supports that would fit my daily activities and provide structure to help with flat feet.

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Reply from New Hartford Good Feet Store 2026.08.16

Allyson, we’re glad Francisco was able to help you find supports that fit into your everyday routine! It’s great to hear he took the time to understand what you needed and help you find an option that worked for your activities. We appreciate you choosing our New Hartford store and sharing your experience!

Adam Raymonda 2026.07.11

     

Francisco was so incredibly personable, knowledgeable, and helpful. The experience in store was better than I could have ever expected. If you’re considering getting some insight into wearing the right shoes and getting arch supports - Francisco is your man.

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Reply from New Hartford Good Feet Store 2026.07.14

We LOVE hearing that your experience in the store was so much better than expected, Adam! Welcome to The Good Feet family!