Todd was incredibly brilliant and super helpful!!! What a difference he has made in my just being able to walk without pain for the first time in my life!!!
Thank you so much for your kind words, Lisa! We’re thrilled to hear that Todd made such a positive difference and helped you find relief. We’ll be sure to share your feedback with him
Holly rivizzigno2025.11.25
The Representative was very informative and pleasant. He took his time to be thorough.
Hi Diane, we are so glad to hear this! We hope you enjoy the relief you'll find with your inserts and please keep in touch so we can hear how you progress.
Philip Merry2025.10.20
I was amazed at the difference these orthotics make. I'm on day 6 of wearing them. The outside of my right knee had been sore for weeks and now that pain is gone. The soreness in my feet has already been drastically reduced.
That’s wonderful to hear! We’re so glad you’re already feeling such great results after just a few days. It’s amazing how the right support can make such a difference for your knees and feet.
Meg Eaton2025.10.04
I didn’t get past the first 5 minutes due to the salesperson, “Chris”. While completing my profile, he asked “are we still working?” 3 things wrong with that question: 1. Using “we” when asking about my employment is patronizing 2. Using “still” is ageist since I am 68 and 3. What does my employment status have to do with the purchase of orthotics? When I responded that using “we” in that manner is patronizing, he asked whether I was an English major or something. At that point I stood up and left. I would have liked to try their product but I will have to find another store to do that.
Hi Meg, the question you referenced is part of our discovery process to better understand each customer’s lifestyle and needs, as this helps us recommend the best solution for their comfort and support. That said, we apologize that the wording came across as inappropriate or dismissive that was never our intention. We hope you'll give us a chance again, please reach out to our Store Manager at (315) 909-8002 so we can remedy this situation.
Jimmy Roustio2025.10.03
Aloha and good day. It’s been a few weeks now since visiting the store, and I would like to say a big THANK YOU. After years (a couple decades) of big toe calluses issues as well about five years of dealing with a callus on the bottom of my left foot stemming from improper shoe wearing as well many miles of walking and running 5k’s through the pain; boom kanani and bam. 4 weeks in and the toe calluses are getting smaller by the day. The callus on the bottom of my foot is too getting smaller and less painful. Total life changing experience it was to visit this store and get assistance and advice from Todd with store’s products. -living full time on an island in the middle of the pacific with no store close by. It was a treat to discover the store there in Camillus while on a vacation to see Syracuse and surrounding area. Staff hits all the marks in professionalism, courteousness, friendly and helpfulness. Again, thank you so much for guidance in helping me on the journey to a painless walking, running and overall full body wellness existence after decades of suppressing pain and feeling helpless in correcting issues. Big warm hugs from Hilo, HI
Jimmy, We’re thrilled Todd and our Camillus team could help you on your journey to pain-free walking. It’s wonderful to hear your calluses and foot pain are improving. We’re so glad we could make a difference!
Kay Banaszek2025.09.25
Christian was very informative and great to deal with and very polite.
Hi Kay, we appreciate your feedback on Christian from our Camillus location. We look forward to hearing how you progress with your inserts.
Hiram Smith2025.09.22
I have had the arches almost a week now, and I am not completely satisfied. They are hard to insert and not very comfortable when I walk on them. My legs feel tired after I walk with them in, and I now have a sharp pain in my right knee. I don't know if I want to keep them, but I don't know what the return policy is for them. I wish they had worked out better, considering what I paid for them.
Hi Hiram, We’re sorry to hear that you’ve been feeling discomfort with your supports so far. It can sometimes take time for your body to adjust, but we don’t want you to feel uncertain or unsupported in the process. We’d love the opportunity to have you come back in so we can reassess the fit and make any needed adjustments. Our team will also be happy to go over our return and exchange policy with you. Please reach out to our Store Manager, Richard at (315) 909-8002.
Matt Schiro2025.09.11
Good presentation clear , not pushy sold us the whole package Benny did a very good job in explaining the products
Hi Karen, we appreciate you leaving this review of our Syracuse location. We're so glad to hear our specialists were able to inform and educate you on our system. We look forward to seeing you again soon.
Wendy Custer2025.08.25
Service was great. The salesman was very out going.
Hi Wendy, we're so glad you came to see us and that our Specialist was able to provide you with such great service. We look forward to seeing you again, soon!
Andrew Clark2025.08.25
Benny was extremely helpful and knowledgeable. Looking forward to fixing my feet and getting back to enjoying walking around!!
Hi Andrew, Thank you for your kind words! We’re so glad Benny was able to provide helpful guidance and expertise. We’re excited for you as you get back to enjoying walking comfortably!
Angela Martin2025.08.19
I can't say enough about this company, the customer service is amazing and our consultant, Benny, today was excellent. Thank you for helping us today!
Sincerely,
Martin Family
Hi Angela, Thank you so much for your kind words! We’re thrilled to hear you had such a great experience and that Benny was able to take excellent care of you. We truly appreciate your trust in us and are so glad we could help. Wishing you and the family all the best on your Good Feet journey!
Terry McGillis2025.08.11
I went in not expecting very fast results. I was shocked after listening and then trying all the products. I had immediate relief. I bought the system and I'm extremely satisfied with it. Thank you so much !
Hi Terry, We’re so happy to hear you experienced immediate relief and are extremely satisfied with your system! Sometimes the results can be faster than expected, and it’s wonderful you gave our products a try.
Hi Will, thanks for coming out to see us. We hope you enjoy your new inserts.
Mary Gauthier2025.08.09
Benny at the Camillus Ny store was knowledgeable, friendly and extremely professional. They’re arch support system showed an immediate improvement and relieved some of my pain. Worth every minute I spent. Their staff was well trained and the store was a welcoming environment. I was able to sample each support after being sized up for the correct supports. Walked out with lifetime support and 2 shopping bags of products. Great experience!
Hi Mary, We’re thrilled to hear Benny provided such great service at our Camillus store! It’s fantastic your arch support made an immediate difference and relieved some pain. We’re glad you felt welcomed and well taken care of while sampling products and finding the perfect fit. Enjoy your lifetime support and all your new products!
Princess Dubai2025.08.04
Very friendly, very helpful people great experience. I am very satisfied.
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