Syracuse Good Feet Store Reviews

Nancy Arnold 2026.02.02

     

My husband and I had a great experience with Richard, good conversation and service. We are happy with all the products we purchased and look forward to having happy feet.

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Reply from Syracuse Good Feet Store 2026.02.02

Thank you for sharing your experience, Nancy! We’re so glad you and your husband had a great visit with Richard. Here’s to many comfortable, happy feet days ahead!

john plony 2026.02.02

     

So glad I went here. I think the problem I was having for several years has finally been resolved. Richard provided outstanding customer service and was extremely thorough. Thank you for great service

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Reply from Syracuse Good Feet Store 2026.02.02

Hi John, We’re thrilled to hear that your long-standing issue has finally been resolved and that Richard provided outstanding service. Thank you for trusting us!

G DeJohn 2026.01.27

     

Ben is awesome!!! He helped me out and I can walk without pain now!

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Reply from Syracuse Good Feet Store 2026.01.28

Amazing!! We are so glad we were able to provide you with some relief. Thank you for the shout out for our specialist, Ben! We appreciate you coming to see us!

Katelyn J 2026.01.21

     

I had a great experience at the Good Feet Store. Todd was very helpful and knowledgeable. He took the time to understand my needs and clearly explained the process. He was wonderful to work with!

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Reply from Syracuse Good Feet Store 2026.01.22

Thank you so much for the great feedback! We’re thrilled to hear you had such a positive experience at The Good Feet Store. We really appreciate you sharing your experience and look forward to helping you again anytime!

Ronna Blum 2026.01.21

     

todd was exceptional, didn't like the 4am txt tho

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Reply from Syracuse Good Feet Store 2026.01.21

Hi Ronna, we are so glad to hear that Todd was so helpful during your visit with us. We apologize for the early bird text, though. Our eagerness to reach out should never come at such a hour. Thank you for coming to see us!

James Murray 2026.01.19

     

Todd was great explaining their system - Definitely a quality product

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Reply from Syracuse Good Feet Store 2026.01.21

Hi James, we are so glad to hear how helpful our specialist were during your visit in Syracuse. We want you informed and ready to find relief with our inserts and we're glad to hear that was conveyed during your time with us.

Wayne Woods 2026.01.19

     

Professional, courteous, welcoming

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Reply from Syracuse Good Feet Store 2026.01.20

Hi Wayne, this review is so appreciated! Thank you for speaking towards the service our specialist pride themselves on providing. We look forward to welcoming you again in Syracuse!

Lisa Victory 2026.01.17

     

Richard was amazing. He answered all my questions. Very personable. So glad I went!!

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Reply from Syracuse Good Feet Store 2026.01.20

Hi Lisa, Our Store Manager Richard really is one of the best. We are so glad you came in to see us, here's to many "Good Feet" days ahead!!

Will I am G 2026.01.09

     

Sales associate was knowledgeable and helpful

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Reply from Syracuse Good Feet Store 2025.08.12

Hi Will, thanks for coming out to see us. We hope you enjoy your new inserts.

Vicki Bass 2026.01.06

     

Richard was terrific. Very knowledgeable and thorough.

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Reply from Syracuse Good Feet Store 2026.01.06

Hi Vicki, Thank you for your review of our store manager, Richard! We are so glad to hear how helpful he was during your visit with us. Enjoy your new inserts!

Alex DeRoberts 2026.01.04

     

Good so far need more time to evaluate but l feel quite an improvement

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Reply from Syracuse Good Feet Store 2026.01.06

Hi Alex, We’re glad to hear you’re already feeling an improvement. It can take a bit of time for your body to adjust, so we appreciate you giving it that time. Please don’t hesitate to reach out or stop back in if you have any questions or need adjustments, we’re here to support you.

Margaret Gibbs 2025.12.26

     

Pleasant and easy transaction. I needed heel support for length difference in my legs. Best spontaneous drive to fix a problem ive dealt with for years. Thanks Todd!

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Reply from Syracuse Good Feet Store 2025.12.30

Hi Margaret, We are so glad to hear this! We are so glad this "spontaneous drive" resulted in the success of relief for you. We are so glad to be a part of your journey. Please keep in touch with Todd as you progress, we're here for you!

TJ MacDonald 2025.12.21

     

Benny and Richard were both great to deal with! Benny took the time to explain everything fully and it was good experience overall. I’ve had plantar issues and hoping these inserts will help long term. There was some sticker shock as it was way more expensive than I expected, but both employees were very helpful in helping me prioritize my purchase. You get what you pay for, so it makes sense if this does this trick for my plantar issues. Thank you!

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Reply from Syracuse Good Feet Store 2025.12.22

Hi TJ, We’re glad to hear Benny and Richard took the time to explain everything thoroughly and helped guide you through your options. We understand the investment can come as a surprise, and we truly appreciate your trust in our team as you prioritize what works best for you. We’re hopeful your inserts will provide the long-term relief you’re looking for with your plantar issues, and we’re always here to support you along the way. Thank you again for choosing The Good Feet Store!

Paradise Recording 2025.12.20

     

Richard did an amazing job helping out and answering all my questions!

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Reply from Syracuse Good Feet Store 2025.12.22

Hi, Our store manager Richard is one of the best! We're so glad he was able to answer your questions during your appoinment with us. We look forward to seeing you again!

lisa zahra 2025.12.09

     

Todd was incredibly brilliant and super helpful!!! What a difference he has made in my just being able to walk without pain for the first time in my life!!!

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Reply from Syracuse Good Feet Store 2025.12.09

Thank you so much for your kind words, Lisa! We’re thrilled to hear that Todd made such a positive difference and helped you find relief. We’ll be sure to share your feedback with him

Holly rivizzigno 2025.11.25

     

The Representative was very informative and pleasant. He took his time to be thorough.

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Reply from Syracuse Good Feet Store 2025.11.28

Hi Holly, we're so glad to hear our Specialist was so helpful during your visit with us in Syracuse! Thank you for coming to see us.

Gail Stevens 2025.11.03

     

Very informative. Immediate relief of the bone spur pain in my foot. Great and helpful staff.

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Reply from Syracuse Good Feet Store 2025.11.03

Hi Gail, thank you for leaving this amazing review! We are so glad to hear you're feeling relief already. Thank you for coming to see us!

diane brisson 2025.10.28

     

Todd was so kind, patient, and very informative. He made my experience extremely pleasant!

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Reply from Syracuse Good Feet Store 2025.10.29

Hi Diane, we are so glad to hear this! We hope you enjoy the relief you'll find with your inserts and please keep in touch so we can hear how you progress.

Philip Merry 2025.10.20

     

I was amazed at the difference these orthotics make. I'm on day 6 of wearing them. The outside of my right knee had been sore for weeks and now that pain is gone. The soreness in my feet has already been drastically reduced.

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Reply from Syracuse Good Feet Store 2025.10.22

That’s wonderful to hear! We’re so glad you’re already feeling such great results after just a few days. It’s amazing how the right support can make such a difference for your knees and feet.

Meg Eaton 2025.10.04

     

I didn’t get past the first 5 minutes due to the salesperson, “Chris”. While completing my profile, he asked “are we still working?” 3 things wrong with that question: 1. Using “we” when asking about my employment is patronizing 2. Using “still” is ageist since I am 68 and 3. What does my employment status have to do with the purchase of orthotics? When I responded that using “we” in that manner is patronizing, he asked whether I was an English major or something. At that point I stood up and left. I would have liked to try their product but I will have to find another store to do that.

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Reply from Syracuse Good Feet Store 2025.10.06

Hi Meg, the question you referenced is part of our discovery process to better understand each customer’s lifestyle and needs, as this helps us recommend the best solution for their comfort and support. That said, we apologize that the wording came across as inappropriate or dismissive that was never our intention. We hope you'll give us a chance again, please reach out to our Store Manager at (315) 909-8002 so we can remedy this situation.