Verified Company
Not sure why it's showing up Shauna Kastler, but, this is Tamara Kastler i went there on 9/15. Great help and what I believe is a good product. And if I remember I'll do another review in a month or so.
Todd was Awesome
Reply from Syracuse Good Feet Store
2026.09.15
Hey Mark, thanks for sharing the kind words with us!
Very over priced inserts that are "not" customized to your feet. Highly do not recommended this place
Reply from Syracuse Good Feet Store
2026.09.19
Hello Joseph, thank you for stopping in to share your feedback about your experience with us. We’re sorry to hear that we didn’t meet your expectations. We do want to clarify one part of your review, because you are right, our supports are not 'custom' orthotics. They are personalized to each client through our fitting process.
We measure your arch length to the millimeter and use those measurements, along with what we learn about your individual needs, to determine the appropriate support and fit. While the supports themselves aren’t molded or custom-made specifically to your feet, the fitting process is really measured and personalized to YOU.
Thousands of people see the value in our lifetime-supported arch supports, and we’re sorry that we weren’t able to provide you with that same experience. We’d appreciate the opportunity to talk with you about your experience and answer any questions you may still have.
Joseph, we’d really appreciate another opportunity to talk with you and see if there’s an option that better fits what you were looking for, please reach out to Todd our store manager, at (315) 909-8012. We’d be happy to speak with you.
We measure your arch length to the millimeter and use those measurements, along with what we learn about your individual needs, to determine the appropriate support and fit. While the supports themselves aren’t molded or custom-made specifically to your feet, the fitting process is really measured and personalized to YOU.
Thousands of people see the value in our lifetime-supported arch supports, and we’re sorry that we weren’t able to provide you with that same experience. We’d appreciate the opportunity to talk with you about your experience and answer any questions you may still have.
Joseph, we’d really appreciate another opportunity to talk with you and see if there’s an option that better fits what you were looking for, please reach out to Todd our store manager, at (315) 909-8012. We’d be happy to speak with you.
Neysa was very good.She explained the arch supports thoroughly and clearly. She didn’t rush and made sure we understood the different supports and how to use them. I’ve only had them four days and my feet feel better already. I’m very happy with them.
Reply from Syracuse Good Feet Store
2026.09.15
That’s a pretty great start! Four days in and already feeling a difference is wonderful to hear. We’re glad Neysa took the time to slow things down, explain the different supports, and make sure you understood how to use them.
Give your feet a little time to continue adjusting, and keep us posted on how you’re feeling along the way. We’re so happy you’re enjoying your supports and are here whenever you need us!
Give your feet a little time to continue adjusting, and keep us posted on how you’re feeling along the way. We’re so happy you’re enjoying your supports and are here whenever you need us!
Neysa and Todd were great! Very kind, friendly, and efficient. They impressed me with their expertise. No pressure! No problems!
Great experience with Neysa! Just got back from my 10 mile walk - pain free. Thanks Neysa!!
Reply from Syracuse Good Feet Store
2025.03.19
Tom, thank you for your excellent review! Richard was happy to assist you!
Todd was very patient and seemed knowledgeable about the issues I have with my lower back slash hip causing my legs and feet to experience pain. I got a system and will hopefully have success and minimal pain.
Reply from Syracuse Good Feet Store
2026.08.30
Congratulations, Warren! We’re so excited to welcome you to the Good Feet family and celebrate this next step in your journey! We’re glad Todd took the time to listen, understand what you’ve been experiencing, and make sure you felt confident moving forward.
You’ve officially started building a lifetime of success with Good Feet! We’ll be here to support you along the way, helping you get the most out of your Good Feet System for years to come. We’re truly excited to see the difference this journey brings and can’t wait to hear about your progress!
You’ve officially started building a lifetime of success with Good Feet! We’ll be here to support you along the way, helping you get the most out of your Good Feet System for years to come. We’re truly excited to see the difference this journey brings and can’t wait to hear about your progress!
Todd was very informative of the products. He was also very attentive of my needs.
Reply from Syracuse Good Feet Store
2026.08.30
Hey John, its good to hear that Todd made you feel comfortable and informed. Thank you for such an awesome review!