Empire Movers and Storage NYC Reviews

SAMANTHA PASCUAL GARCIA 2025.11.02

     

Really appreciated the good communication. They confirmed times, updated me before arriving, and checked where things should go. I never felt confused or unsure. Great experience overall.

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Reply from Empire Movers and Storage NYC 2025.11.02

Hi Samantha! We’re delighted to hear that our communication made a difference in your move. It's fantastic to know that you felt informed and assured throughout the process. Thank you for sharing your positive experience with us!

Michael S. 2025.10.31

     

Sued them & won. However, they haven't paid the judgment. Owner Florin Petruta behaves unprofessionally.

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Moises Cook 2025.10.28

     

The relocation process was so smooth. Everything stayed organized, and the movers handled my items with great care. They made moving day simple and stress-free — exactly how it should be!

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Reply from Empire Movers and Storage NYC 2025.10.28

Hi Moises! Thanks a ton for sharing your experience with us. It brings us so much joy to know that your move was seamless and stress-free. We truly appreciate the chance to be part of your moving journey!

John Choi 2025.10.25

     

Everything was handled so safely and carefully. My fragile items arrived in perfect condition. You can tell they take their job seriously and truly care about customers’ belongings.

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Reply from Empire Movers and Storage NYC 2025.10.25

Hello John! We're absolutely delighted to hear that your fragile items reached you safely and in perfect condition. Your feedback means a lot, and it's wonderful to know our team's dedication reflects in your experience. We're grateful for the opportunity to assist with your move!

Ethan Richards 2025.10.22

     

I noticed how responsible their handling was. Even when carrying light boxes, they treated them the same way as fragile ones. That kind of care shows respect for other people’s belongings.

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Reply from Empire Movers and Storage NYC 2025.10.22

Hi Ethan! We sincerely appreciate your kind words. Knowing that our team's careful handling made a difference in your experience is incredibly rewarding. We’re always here to ensure your move is as smooth and worry-free as possible. Thank you for your trust in us!

Spencer Kelly 2025.10.14

     

Honestly, the friendly movers made the whole process feel less stressful. They talked politely, cracked a small joke or two, and still worked seriously. It’s nice when people are both professional and pleasant.

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Reply from Empire Movers and Storage NYC 2025.10.14

Hello Spencer Kelly! Your kind words mean a lot to us. It's great to know that our team's friendliness helped make your move smoother and enjoyable. We appreciate you choosing us, and we're here anytime you need a hand!

Queenager Middleton 2025.10.11

     

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Ethan Stevens 2025.10.09

     

I was especially impressed with how they handled the stairs. Carrying bulky furniture down without scraping the walls is no small task, but they made it look easy. Fragile boxes got the same careful treatment. By the end, not a single item was scratched or broken — a huge relief compared to what I was bracing for.

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Reply from Empire Movers and Storage NYC 2025.10.09

Hi Ethan Stevens! Reading your review certainly made our day brighter! 😊 It’s heartwarming to hear that our team could ease your moving concerns with careful handling. Thank you for trusting us to be a part of your move! We wish you all the best settling into your new place.

Alan Chambers 2025.10.03

     

They handled my fragile antique vase carefully. Wrapped it completely, carried it separately, and placed it safely in the truck. At the new house, it came out intact. That item had me stressed, but seeing it survive gave me confidence in the rest of the move.

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Reply from Empire Movers and Storage NYC 2025.10.03

Hey Alan, thank you so much for letting us know about your experience! It warms our heart to hear that your cherished vase was handled with care and arrived safely. We're delighted to have eased your mind during the move. Best wishes as you start this exciting new chapter in your new home!

Callan Abbott 2025.09.27

     

They handled my TV better than I expected. Wrapped in padding, carried carefully, and strapped securely in the truck. It came out without a scratch. Everything powered up fine. I felt relieved because that was the item I was most nervous about.

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Reply from Empire Movers and Storage NYC 2025.09.27

Hi Callan! We truly appreciate you taking the time to share your feedback. We're so happy that we were able to put your mind at ease regarding your TV's safety. Ensuring your belongings reach their destination in perfect condition is what we strive for. Here's to a smooth and exciting new chapter for you!

Jack Wright 2025.09.25

     

I was nervous about my fragile paintings, but they wrapped each one separately and stacked them in a safe spot. Nothing bent or cracked. At the new place, they even asked where I wanted them set down. That kind of care made the whole move feel smoother.

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Reply from Empire Movers and Storage NYC 2025.09.25

Thank you so much for sharing your experience with us, Jack! We're genuinely delighted that our team's careful handling of your paintings eased your concerns. Safeguarding your treasures is our top priority, and it's great to hear that it helped make your move smoother. Wishing you all the best in your new home!

Albert Collins 2025.09.15

     

The crew showed up on time and worked nonstop.

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Reply from Empire Movers and Storage NYC 2025.09.15

Thank you for sharing your experience with us, Albert! We're delighted to hear that our team was punctual and diligent. Providing a smooth and efficient move is always our top priority. Wishing you all the best in settling into your new home!

Frankie Brooks 2025.09.13

     

Fast response and zero hassle from start to finish.

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Reply from Empire Movers and Storage NYC 2025.09.14

We truly appreciate your positive feedback, Frankie! It's wonderful to know our quick response and seamless service met your expectations. We always strive for a smooth experience, and it's great that it came through for you. Best wishes as you settle into your new place!

Kian Kaur 2025.08.13

     

Very reliable and understanding during a stressful time.

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Reply from Empire Movers and Storage NYC 2025.08.13

We truly appreciate your kind words and are glad to have been able to support you during such a challenging time. Your positive experience means the world to us, and we're always here whenever you need reliable moving assistance. Wishing you peace and comfort in your new home!

Curtis Stevens 2025.08.11

     

Quick and professional service when I needed it the most.

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Reply from Empire Movers and Storage NYC 2025.08.11

Thank you so much for taking the time to write a review, Curtis! We're really happy that our team could provide the help you needed at just the right moment. Your satisfaction is incredibly important to us, and we're always here to lend a hand with any upcoming needs. Wishing you all the best in your new space!

Theo Morton 2025.08.10

     

Mike and Vlad helped with my furniture move last week, and they were a great team. They didn’t bang up the walls or floors, which was impressive considering the size of my couch. They also checked in a few times to make sure things were where I wanted. That kind of care’s not easy to find.

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Reply from Empire Movers and Storage NYC 2025.08.10

Thank you so much for sharing your experience with us! 😊 We're really pleased that Mike and Vlad could make your move stress-free and handle everything with care. Knowing we could meet your expectations makes us happy! If you need help again, don't hesitate to reach out.

Milo Lowe 2025.08.07

     

Empire Movers really came through for me with my furniture move. I had this giant sectional I was sure wouldn’t fit through the doorway, but they figured it out without even scratching the walls. They were quick but never careless, which I loved. Honestly, they made a tough day way easier than I expected. I’d call them again in a second.

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Reply from Empire Movers and Storage NYC 2025.08.07

Thank you so much for sharing your experience! 🤗 It's wonderful to hear that our team could help make your move smoother and keep your sectional safe. We take pride in being both efficient and careful, so your feedback means a lot to us. We're definitely here whenever you need us again.

JJ Baylin 2025.08.03

     

This is our second state-to-state move with Empire. They’ve been professional and efficient. This time, we worked with Emanuel, Ivan and Nelson—they were great! Highly recommend for moving to/from NYC!

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Reply from Empire Movers and Storage NYC 2025.08.03

Thank you so much for choosing us again for your move! We’re delighted to hear that Emanuel, Ivan, and Nelson made your relocation smooth and efficient. Your recommendation means a lot to us, and we’re grateful for your trust. Looking forward to assisting you on any future moves!

Shaun Woodward 2025.07.31

     

Had no clue where to start with packing, but Vlad and Ivan took care of everything. They labeled all my boxes and made sure fragile stuff was padded well. I didn’t even have to buy any supplies—they had it all. The best part was how calm they were; moving stresses me out, but they made it feel easy. Big thanks to those guys.

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Reply from Empire Movers and Storage NYC 2025.07.31

Hi Shaun, we're absolutely delighted to hear about your smooth experience with Vlad and Ivan! 🎉 Our goal is to make moving stress-free, and it sounds like they did just that for you. We're so glad you felt supported every step of the way. Thank you for trusting us with your move!

John Crum 2025.07.27

     

Used Empire Movers for my apartment move, and wow, I didn’t lift a finger. They came in with boxes, tape, blankets—stuff I didn’t even think about. What I loved most? They didn’t just dump my things at the door. They asked where I wanted stuff and even slid my couch into place. That little extra effort made a huge difference.

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Reply from Empire Movers and Storage NYC 2025.07.27

Hi John, we're so grateful for your feedback! It makes us happy to know our team took care of every detail and made your move so smooth. Your comfort and satisfaction are what we strive for. Hope to assist you again whenever you're on the move!