My technician Levi was thorough, professional, and quick. He explained the source of the issue and the needed repairs clearly and overall did a great job.
Reply from Gianni Electrical Service
Bridget, we ap[preciate you working with us and letting us show how we work! thank you for taking the time to leave the feedback!
Competent, reliable, and good communication. Everything you'd expect from a service company. Kudos to Alec, the service person who came to our house.
Reply from Gianni Electrical Service
Thank you for taking the time to leave great feedback and tell of your experience!
Wonderful experience! Attention to detail. Personable. Will be rehiring for next project :) Levi did a great job! A repeat customer and happy to be !
Reply from Gianni Electrical Service
Thankyou for the great response! And thankyou for working with us!
Contacted Gianni Electrical Service to replace the power cable on my dryer from a 3 prong to a 4 prong. Excellent communication, prompt, and professional service. Christy got back to me very quickly with scheduling details. Alec addressed all my concerns, quickly replaced the cable, and wore shoe covers during the inspection/installation process which I found thoughtful.
Reply from Gianni Electrical Service
Thank you Andy for the great response and Letting us work with you! We’re glad to have been able to provide such a great experience like we strive for!
I’ve been using Gianni Electrical Service since 2021 and have confidently referred them to friends and family. Today, Alec installed a new light fixture and dimmer and I absolutely love it. He was personable, professional, and did excellent work. Thank you!
Reply from Gianni Electrical Service
Thank you Amy for the continued partnership and trust! We appreciate you working with us again and enjoy the new lighting setup!
Very knowledgeable, professional, friendly, and courteous service. Those are just a few kinds words to describe Alec. He helped me see where all of my issues were and different options available to address them. He even moved my dresser back for me! I will definitely have them back and would recommend!
Reply from Gianni Electrical Service
Rozlyn, thank you for taking the time to leave the great feedback! we are proud to have such a great team of techs and office staff! thank you again for working with us and see you next time!
Gianni was the first name the came up when I searched for an electrician in Charlotte to do a major rewiring of a 1930's house that still relied, here and there, on knob-and-tube wiring. Alec came out to do an assessment, in a tight attic and even tighter crawl space, and I was nearly incredulous at how thorough he was in these difficult places. We went with Gianni largely because of that relentlessly thorough assessment on the part of Alec and because the cost seemed reasonable. Our decision was bolstered by technical conversations with Alec and Gianni manager Jesse, who always made time to talk. The company did an outstanding job overall. And we really appreciated how they minimized damage to walls they had to put sizable holes in. This made the drywall repair work (by me) much easier.
Reply from Gianni Electrical Service
Thank you Robert for the great response! We are very happy to see how everyone on the team is providing the outstanding service and thorough work that we strive for! thank you for giving us the chance to work with you all in cleaning up some of the old circuits and wiring. we will see you next time and thanks again!
Levi and Nick were amazing and very easy to work with! We have been using Gianni electrical for awhile now and I highly recommend them.
Reply from Gianni Electrical Service
thanks Rebecca for continuing to work with us! thank you for the great response too and we are glad to have Levi and Nick on the team!
Alec and Alec were great. Showed up on short notice, communicated well, diagnosed the problem, were transparent on work and price. Then knocked the work out quickly. Cleaned up the work area and did a great job. Really enjoyed working with them.
Reply from Gianni Electrical Service
Thank you Dan for taking time to leave great feedback! we are grateful to have such great techs like Alec and Alec, fun to have multiple techs with same name too haha thanks again for working with us!
Levi installed a new outlet in our crawl space and he was great—he set appropriate expectations and explained the process in an approachable manner. Gianni was slightly more expensive than another quote we received, but their customer service from the office staff and Levi was worth it.
Reply from Gianni Electrical Service
Thank you Lauren for working with us and letting us install the new circuit for you all! we appreciate you giving us a chance to show our difference!