Gegrond Reviews

Gegrond Reviews

5.0

Excellent - based on 130 reviews

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Reviews (127)
Berno Pretorius
Berno Pretorius
2024-02-04
Excellent, freshly roasted beans at decent prices. Friendly service, excellent experience.
Atmosphere
Food
Service
Reply from Gegrond 2024-02-28
Hey Berno! Thank you for your support and effort to leave a review, really appreciate it!
Johann Gouws
Johann Gouws
2024-01-29
Phenomenal Customer Service. Phenomenal Coffee. They represent the best of being artisans. They truly present some of the best customer service that I have experienced in a long time.
Atmosphere
Food
Service
Reply from Gegrond 2024-01-30
Dankie Johann! Really appreciate the review and your support! Hope to see you at the boeremark again sometime soon!
Andre Welman
Andre Welman
2024-01-23
THE BEST quality, flavor and price in South Africa
Atmosphere
Food
Service
Reply from Gegrond 2024-01-30
Dankie Andre! Always appreciate your support! Thanks for leaving a review. It means a lot to us, it's like fuel for the extra mile ;)
Esté-Marié Pieterson
Esté-Marié Pieterson
2024-01-11
The quality of the coffee is wonderful, a good variety to choose from & you can even choose the type of roast you want. The website is easy to use and the customer service is fantastic. Not only is there clear communication with regards to delivery, they are always ready to answer questions and share their love of coffee. Highly recommended!
Service
Reply from Gegrond 2023-12-14
Dear Esté-Marié, we're thrilled to hear you're enjoying our coffee and customer service! Ensuring a pleasant online experience is crucial for us. Your recommendation means a lot. Happy brewing!
Sheena Kotze
Sheena Kotze
2024-01-07
recommends
Always willing to got the extra mile!!!
Reply from Gegrond 2024-01-30
Dear Sheena, thank you for the review and support, without it there's no extra mile for us to go so we really appreciate you!
Heinrich En Cindy Boshoff
Heinrich En Cindy Boshoff
2023-12-28
recommends
The friendliness and the efford they made to make my voucher printable without even asking, because it was a christmas gift. So excited to receive our order!!
Annarie Greyling
Annarie Greyling
2023-12-27
Service
Reply from Gegrond 2024-01-04
Hey Annarie! Thank you so much for the support and review! Highly appreciated! Hope the receivers of the Christmas boxes were thrilled with their gift! Hope you have a blessed 2024! Happy New Year!
Rob Cass
Rob Cass
2023-12-19
The quality of the coffee is incredible, and you can specify a wide variety of options (from roast, package size, and grind). The service is exceptional with super speedy delivery at a very reasonable rate. All round this is some of the best coffee I have ever bought, at excellent value.
Atmosphere
Food
Service
Reply from Gegrond 2024-01-04
Dear Rob, we're thrilled to hear you're enjoying our coffee and overall service. Your support is greatly appreciated! Hope your 2024 is loaded with great coffees! Happy New Year!
Simone van Buuren
Simone van Buuren
2023-12-18
recommends
The only reason why I don't order my monthly bags of Gegrond Coffee at the moment is because I am out of SA for the next couple of years. Hands down my favourite coffee, my favourite beans, and a great team of people running it! I am counting down the months until my feet are back on South African soil so I can stock up and take my favourite coffee on another great adventure.
Reply from Gegrond 2023-12-18
Thank you from the bottom of our hearts, Simone! We'll miss sending you our coffee. You've supported us and provided our beans a home since 2021, and for that, we are truly grateful. Please stay safe over there and come back sooner rather than later! South Africa will miss you, and I'm sure the feeling is mutual!
Dirk Holl
Dirk Holl
2023-12-17
This is my second time ordering from the team at Gegrond, this time around it was 2x their large Christmas Coffee Gift Box set. Great variety of coffee included along with the other goodies and I like fact the fact that you can stipulate your preferred grind size; I selected whole beans as I have my own grinder for the different types of coffee I make. Service and communication was fast and professional and my parcel arrived at my holiday destination in no time at all. Thanks guys!
Atmosphere
Food
Service
Reply from Gegrond 2023-12-17
Thanks Dirk really appreciate the kind words!
Louis Hugo
Louis Hugo
2023-12-04
Great coffee! Will definitely buy from them again
Reply from Gegrond 2023-12-14
Thanks Louis! Appreciate the support and review! That Moka Pot looks delicious!
David M
David M
2023-11-29
The coffee and service are excellent and the team behind the scenes seem to have a powerful combination of passion, talent, humility and care. The result is something truly special.
Atmosphere
Food
Service
Reply from Gegrond 2023-11-30
this review will single-handedly get our team through the last stretch of 2023! Thank you David for your support and time taken to leave a stunning review. Truly appreciate it!
Dale Towert
Dale Towert
2023-11-29
Exceptional coffee and exceptional service. Always delivered the next day. The coffee is amazing ... I'm still working my way through various beans to see which one I like best, but so far I've not been disappointed by any. But special shout out to the Single Origin Dark chocolate - it is incredible. Honestly, the best chocolate I've ever tasted. It makes Lindt and Ferrero Rocher taste like Frisco. My only minor criticism is the delivery (of the chocolate). It has a very low melting point so after spending time in the courier van a lot of it has melted. Fortunately its in a sealed packet, so not a train-smash. But perhaps some sort of basic insulated packaging - even just a couple of layers of bubble-wrap? But minor issues. 5/5 for product and service.
Food
Service
Reply from Gegrond 2023-11-30
Thank you for the review, Dale. We also appreciate your honesty regarding the chocolates! We've been delivering chocolates by courier since September without any issues. However, during the heat wave, when we took out our cozzies, we should have anticipated that the chocolates might have wanted to do the same. We've identified the necessary packaging to keep the product cool, but it will take some time to arrive. Consequently, the product will be temporarily available for collection only until we receive the required packaging.
Karen Wilkins
Karen Wilkins
2023-11-28
Tasted Gegrond Speciality coffees at the recent Coffee Expo. Really enjoyed the various blends I tasted then, bought some to take home, and have just ordered a whole lot more and frozen them. Delicious, interesting varieties with all the commentary and info necessary to figure out how to brew and what to expect. Love what you are doing.
Food
Service
Reply from Gegrond 2023-11-30
Thank you so much for visiting us at the Coffee Expo and for taking the time to share your wonderful experience with Gegrond! We are thrilled to hear that you enjoyed our different coffees on offer. We deeply appreciate your support and encouragement for what we're striving to achieve with our coffee. You inspire us to continue delivering exceptional quality and variety to our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your coffee journey remains delightful. Thank you once again for your support and for being part of the Gegrond experience!
Ryan Gonsalves
Ryan Gonsalves
2023-11-24
Great coffee. Great service. Every time. Ordered a couple days before black Friday and the special was included in my delivery even though it was sent out on Wednesday and special hadn't been advertised yet. Good old honesty and customer service at its best.
Service
Reply from Gegrond 2023-11-30
Hey Ryan! Thanks for the review and the support! Hope you enjoy the extra goodies sent with, We know you cant risk running out of coffee while waiting for Black Friday haha. Stay Caffeinated and enjoy the Holiday season!
Armand Pretorius
2023-11-23
Regtig beïndruk met hul koffie en diens!
Reply from Gegrond 2023-11-26
Dankie Armand! Leendert sloof homself af om al die pakkies vinnig uit te kry, Sal hom bietjie laat weet dit word raakgesien ;) Waardeer die ondersteuning en die resensie!
Gavin C
Gavin C
2023-11-16
Excellent coffee at affordable prices. Highly recommended.
Reply from Gegrond 2023-11-26
Hey Gavin! Thanks for the support and appreciate the review and recommendation! :)
Werner Duvenage
Werner Duvenage
2023-11-11
I just had my first cup of the Finca El Salvador Pacamara and as always the cup quality is excellent! I highly recommend Gegrond to anyone interested in the world of specialty coffee! Keep up the good work guys!
Reply from Gegrond 2023-10-11
Dankie Werner!! Waardeer die terugvoer en ondersteuning!
Gideon Zeeman
Gideon Zeeman
2023-11-07
Great service and great coffee. Love the brand.
Atmosphere
Food
Service
Reply from Gegrond 2023-11-09
Thanks for all your support Gideon and for taking the time to leave a review! We appreciate you!
Justine Unsted
Justine Unsted
2023-11-06
My experience with Gegrond and the Team has been nothing but exceptional!!! My husband is a huge elite coffee fan so we order quite a bit of their beans. Their friendliness and incredible customer service is 11/10. From placing the order to taking delivery is amazing. Their beans are one of the best my husband has ever had and he has tried quite a few different types from Gegrond and they never disappoint. We will always support Gegrond as they always go that extra mile. I'm so glad we came across them at the Coffee Expo in JHB. Great job everyone!!!
Reply from Gegrond 2023-11-07
Dear Justine, thank you for your heartwarming review. Our team is thrilled to be part of your coffee experience! Congratulations on your wedding, may you and Sean continue to share great coffee for many years to come!