Geek Helpline Reviews

Gordon Burr 2026.05.08

     

Backaup was taking too long and had odd pop ups about windows 11 updates meddling with my drivers. Geek Helpline who we always tun to with our computer issues sorted out the issues and explained what they were doing , promptly and for a reasonable fee which i was very happy to pay.

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Reply from Geek Helpline 2019.09.09

Thank you Gordon.
We greatly appreciate your business.
Thanks for being an awesome customer. Always great to see your smiling face.
Many thanks from all of us at Geek Helpline.

Nigel Hunter 2026.05.02

     

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Reply from Geek Helpline 2026.05.04

Hi Nigel, thank you for awarding Geek Helpline a 5-star rating. It’s always rewarding to know our computer repair services have met expectations. We look forward to assisting you again in the future.

Graham Pfrunder 2026.04.29

     

5 Star Service from a company that actually cares. Amy's knowledge is second to none and Sophie's charm and personality is as good as it gets. Don't second guess your IT problems, they will fix it, quickly and efficiently at very reasonable prices. My IMac is running as good as new after a hard drive failure with full recovery of all data.

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Reply from Geek Helpline 2026.04.30

Hey Graham, thanks for taking the time to share this. Sounds like that iMac gave you a bit of grief, so it’s good to hear Amy got it sorted and your data came back with it. And yes, Sophie does have a way of making things easy from the get-go. If anything else plays up, you know where to find Geek Helpline.

Colleen Cullen 2026.04.24

     

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Reply from Geek Helpline 2026.04.26

Thank you for awarding Geek Helpline 5 stars. We’re pleased to know you were happy with our computer repair service. Your support means a huge deal to us; we look forward to assisting you again whenever you need us. If there’s anything more we can help with in the future, don’t hesitate to reach out.

Walter Mattarollo 2026.04.22

     

As always a very helpful visit with all issues resolved at once, 10/10 score from me....Walter

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John Robertson 2026.04.19

     

A complex issue relating to the transfer of an email account from an ISP to The Messaging Company which for some reason activated an out of date out of office message which my mail recipients all then began receiving. Amy came in remotely and fixed it in a few minutes. We have used her service for years. She is the best

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Reply from Geek Helpline

Thanks so much John for your awesome feedback & review - Amy is always here to help, she really is the best!

Jon Welch 2026.04.16

     

Always ready to assist, are the Geek Team. Well done Geekgirl.

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Reply from Geek Helpline 2025.10.07

Thank you Jon for the 5 Star review once again - We always appreciate your business!

roz ingles 2026.04.16

     

Amy is a life saver Always use her for any computer problems. Quick service Great work guaranteed

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Sue Douglass 2026.04.11

     

Been dealing with Amy & her team for many years. Service is always quick & efficient.

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Reply from Geek Helpline 2023.02.28

Thanks Sue for your 5 star review - We always love doing business with you!

John Boag 2026.04.02

     

Awesome service. I somehow inherited a virus into my Anderoid telephone which totally took control of it. I presented to the Geek Service office with said telephone ☎️. Young lady on reception was so good, I had my life back in a very timely & professional manner, charge was very modest for the knowledge and service provided. Highly recommended.

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Reply from Geek Helpline

Thanks so much John for your amazing review and kind words. We’re really glad we could help get your phone back under control and running smoothly again - We truly appreciate your recommendation and support, and if you ever need a hand again, we’re always here to help!

Peter Roberts 2026.04.01

     

Great service.

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Reply from Geek Helpline

Thank you Peter for taking the time to leave us a review!

Marc Storey 2026.03.26

     

Very professional and timely service

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Reply from Geek Helpline

Thanks so much Marc for your business and awesome review!

Josephine Lahiff 2026.03.24

     

Amy and her team of Murry and Sophie will give you the best service on the Sunny Coast and all with a friendly smile. Thank you guys Bob and Josephine

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Reply from Geek Helpline 2024.07.21

Thank you Bob & Josephine for your amazing feedback and kind words - we always love seeing you guys in the office!

Janice White 2026.03.22

     

Excellent service

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Reply from Geek Helpline

Thanks Janice for your 5-star review, It's much appreciated!

Paul Heenan 2026.03.20

     

Problem with files not opening in File Explorer - Amy was able to fix the issue pretty quickly and cleaned up many unwanted programs. Amy has a very pleasant business demeanour. It was a nice touch to be able to track her arrival time also.

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Reply from Geek Helpline

Thanks for the great feedback, Paul, and for calling on Geek Helpline. We’re glad Amy could sort out the File Explorer issue and clean up those unwanted programmes at the same time – always great when things run a bit smoother afterwards. It’s good to hear the arrival tracking made it easier for you as well. If you ever need another hand with anything IT-related, just let us know.

Kevin Linnane 2026.03.18

     

I had a problem with my phone dropped into their office and was helped by a young woman , the service could not be more helpful i wouldn't hesitate to use them again. Kevin

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Reply from Geek Helpline

Thank you Kevin for taking the time to leave us a review! Sophie was glad she could help you out on the spot and get your phone working again.

David Watson 2026.03.12

     

Geek Helpline are super helpful and reactive and have sorted every challenge we have faced in the IT space!! loving this partnership

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Reply from Geek Helpline

Thanks for the great feedback, David, and for choosing Geek Helpline. We’re really glad to hear we’ve been able to help with your IT challenges and that the support has been working well for you. Our team always aims to provide responsive, reliable service. If you ever need a hand in the future, we’re here to help.

Michelle and Tom Strathern 2026.03.10

     

Prompt, friendly service. Handy location. Highly recommended. Will use again next year.

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Reply from Geek Helpline

Thanks Michelle for taking the time to leave us your awesome feedback and review - it's greatly appreciated!

Garry Bates 2026.03.09

     

Ami and crew provide personalided service to community users. On call or in shop. Excellent support for home PC.

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Reply from Geek Helpline

Thank you so much Garry for your feedback and review! We are always here to help.

Susanna Bradley 2026.03.05

     

Lovely, talented Amy got my Mac up and running and talking to my new monitor so I am very happy!

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Reply from Geek Helpline

Thank you so much for your kind review Susanna! We're so glad Amy was able to get your Mac up and running smoothly and connected to your new monitor. If you ever need help again, we’re always here to assist!