Gateway Dental Reviews

Gateway Dental Reviews

5.0

Excellent - based on 335 reviews

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Reviews (334)
Laila Ramzi
Laila Ramzi
2024-02-23
The best dental care I have ever received. Everyone is so welcoming and the dentists have always made me feel so at ease despite previously feeling very anxious when going to other dentists. My two young daughters have had their first dentist experiences here and it had been fantastic, Dr Saraf made it such a positive experience for them. Highly recommend
James Prentice
James Prentice
2024-02-22
High standard, and quality service. I struggle with the dentist due to my autism, and anxiety. I have a very sensitive mouth, meaning it can be a very uncomfortable experience for me. The dentists and nurses are very supportive, and will always help ease pain or worry where they can. Gateway dental have always given their best, showing they truly care about their patients. Talk through any procedures, and offered advice on upkeep of dental hygiene.
Reply from Gateway Dental 2024-02-23
Thank you James! It is always a pleasure to treat you, and are so glad we have made an uncomfortable experience much more bearable for you. Thank you for choosing us, and we look forward to seeing you in the future! The Gateway Dental Family :)
Amalia Cucarella jarque
Amalia Cucarella jarque
2024-02-21
Dr. Anouska Saraf is fantastic, kind and very professional, she performed two extractions on me and I had no pain or any discomfort. And the group of nurses are very nice, loving, and attentive to their patients. I recommend them. Thank you
Reply from Gateway Dental 2024-02-23
Thank you Amalia! It is so nice to hear that your treatment went so well and you have been in no pain! That is of course what we aim for, and its lovely to have you as part of our practice. We look forward to seeing you again in the future. The Gateway Dental Family :)
Rob N
Rob N
2024-02-16
Very kind and welcoming staff every time I call and whenever I have an appointment. Great dentists who explain every procedure in detail and comforting nurses by your side throughout. Recommend gateway to anyone looking for a dentist, always a great experience! Thank you
Reply from Gateway Dental 2024-02-23
Thank you Rob! We always try our best to ensure our patients are well informed, and comfortable with the treatment they need so it is great to hear you appreciate this! We look forward to seeing you again in the future. The Gateway Dental Family :)
Dental implant Had a dental implant. Treatment and cost was fully explained. It is a long process, but had my new front tooth fitted yesterday. Very happy with result and care given by gateway dental and Mr Billis. I am a very anxious patient, but managed to get through by the great care given and definately need to mention all the lovely ladies who work at the dental practice, who were so encouraging, kind and understanding! Thank you!
Jamila Khan
2024-02-12
Highly recommended Gateway dental I joined Gateway dental because I couldn’t find a NHS dentist, my family needed a dentist I was guided to Gateway because of the reviews and feel they are always up to standard I have never been let down only amazed, excellent staff all round very respectful friendly and understanding they immediately accepted my three children and all my treatments were and are always booked in as needed. The team is very professional and wish them more success. Sadly I am leaving the area so have to leave Gateway dental but strongly advise if your thinking about joining I highly recommend you will not regret it! They are affordable and absolutely fantastic!
Ted Wedge
Ted Wedge
2024-02-09
First visit as a patient of Gateway Dental and both hygienist and routine check up appointments were a great experience. All the staff were very friendly and professional! Thank you.
Reply from Gateway Dental 2024-02-23
Thank you Ted for choosing us as your new dentist. It was a pleasure to see you we hope to see you for regular check-ups moving forward! The Gateway Dental Family :)
Tony Cottingham
Tony Cottingham
2024-02-07
I have been attending this Dental Practice for years Dr Billis his wife and the staff are always friendly, helpful and professional.Totally recommend this Dental Practice. Jan Cottingham
Katie Malabar
Katie Malabar
2024-02-04
Amazing experience at Gateway Dental. Our appointments were on time and efficient, the staff were friendly and welcoming and the care was top notch. Thank you Gateway!
Charli Pane
Charli Pane
2024-02-04
Honestly amazing!! If you're anxious this is the place to go!! I had to have a root canal that I had put off for two years (which is dumb don't do this) because I was so anxious and anti-anxiety medication was not working. I booked to have it done under sedation and when I say every member of this team I mean every member was kind and understanding and friendly. when I went in for the consult, like every grown adult, I cried for the first five minutes unable to get the words out. The doctor and nurse that I saw ( I believe Camilla and Dr Penny) were patient and lovely and let me be insane without feeling rushed until I was able to calm myself down and do the consultation. They explained what was going on and what would need to happen clearly and in detail. When I went for the actual surgery, all the members were so kind. The seditionist Bianca explained every part of the procedure and really helped calm my nerves. The dentist was kind enough to put a covid mask over my eyes so I couldn't see what was going on and I ended up going immediately to sleep. I did snore so loud I woke myself up (my fault not theirs) and subsequently had a panic attack which was handled with the upmost grace and I ended up falling back asleep. Coming back in for the post op check up the dentist and nurse I saw there (Dr Billis and Caitlin ) were super kind and he ended up unprompted noticing and fixing an issue that I had had for three years. This again was done with a lot of patience and was amazingly helpful. The reception team deserve their own mention, at every corner they were knowledgeable, kind and friendly. Obviously there's a cost of living crisis and its not as cheap as an nhs dentist but the quality is definitely worth the money. I am a student and so it was a big financial ask but the reception team talked about what financial help was available with no judgment which helped me have the option to organise my finances and be comfortable paying. So thank you for coming to my TED talk, I would wholeheartedly recommend this dentist and if there are any issues I have in the future you can bet this will be my first port of call. :)
Timothy Nicholls
Timothy Nicholls
2024-02-02
Crown fitted by Dr Anoushka. Very calm, professional and caring. Explained everything clearly and patiently. I rarely leave reviews (as you might be able to tell) but I'm happy to in this instance as I am delighted with the result.
Maria Mihulcova
Maria Mihulcova
2024-02-02
I've been treated at Gateway Dental a few times, and I've always had a great experience. The staff is super lovely and dentists very thorough. Shout out to Dr. Anoushka and Nurse Steph!
Archie Henderson
Archie Henderson
2024-01-31
Brilliant experience! All staff were very friendly and welcoming! The hygienist and nurse were caring and Steph was great at reassuring me.
Neil M
Neil M
2024-01-19
Two treatments this week, both expertly and professionally delivered by Anoushka Saraf who I had the pleasure of meeting for the first time. Normally I have been treated by George Billis, again I cannot praise him highly enough along with the practice and all the staff. Many thanks Neil Morling
Reply from Gateway Dental 2024-01-24
Hi Neil, thank you for leaving us such a lovely review. It makes us happy you are able to have such a positive experience within our practice, for whatever your needs are. We look forward to seeing you in the future, and should you need anything between now and then please do let us know! The Gateway Dental Family :)
Govind Kapoor
Govind Kapoor
2024-01-16
We feel blessed to be looked after at Gateway Dental for the last 5 years. We trust Dr Billis always and he looks after our whole family. I have always experienced that comfort right after walking in at his practice, as his involvement is reflected in his whole team.
Reply from Gateway Dental 2024-01-24
Thank you so much Govind, we're so happy to hear you and your family trust and feel comfortable with us for all of your dental needs! All the best, from the team at Gateway Dental :)
Peter Froggatt
Peter Froggatt
2024-01-08
Superb dental practice. Especially if your a little nervous 🤗. Very calming and talked through everything. Had rootcanal done. Didn't feel a thing. Friendly, professional and highly recommended. 5 stars ⭐️⭐️⭐️⭐️⭐️
Reply from Gateway Dental 2024-01-12
Thank you so much for your feedback, Peter. We love hearing that patients have a positive experience at Gateway Dental, especially when they are nervous or new seeing us. All the best for 2024, from all the team at Gateway Dental Practice :)
Enaiê Mairê Azambuja
Enaiê Mairê Azambuja
2024-01-05
Really helpful service by the receptionists and absolutely great work by Dr Deadman, who was very caring, instructive, and made me feel comfortable.
Reply from Gateway Dental 2024-01-05
We're so glad to hear you had a comfortable visit to Gateway Dental. Our staff make it a priority to ensure we make your experience as great as we can. We look forward to seeing you in the future should you need us! The Gateway Dental Family :)
Bogdan Silviu
Bogdan Silviu
2023-12-22
Had an annoying toothache for the past few days and the people at Gateway Dental were very helpful and reacted fast to my problem They booked an emergency appointment and did cleaning, polishing and completed some fillings. I had no pain at all during the procedure! The doctor and the nurse were very empathic and professional Now I am pain free and I can’t recommend enough this dental practice! From the receptionists to medical team, everything was awesome!
Reply from Gateway Dental 2024-01-05
Thank you Bogdan, It is so wonderful to hear about your visit to Gateway Dental. Our staff make it a priority to ensure we make your experience as great as we can. We look forward to seeing you in the future should you need us! The Gateway Dental Family :)
Andy Henderson
Andy Henderson
2023-12-20
My 1st appointment with Gateway Dental could not have gone better. Very friendly Reception staff and I was seen on-time by the dentist. Received very concise and clear information of the treatment which was required to my tooth. Gateway Dental can't be faulted. 5 star treatment. Many thanks.
Reply from Gateway Dental 2023-12-21
Hi Andy, It was a pleasure to meet and treat you recently, and are so glad you have experienced the VIP treatment we aim to give all patients when they walk through our doors! We look forward to seeing you again in the future, and are here in the mean time if you need anything. The Gateway Dental Family :)
Laura Hillman
Laura Hillman
2023-12-20
I had an emergency appointment, for a jaw infection, with George and Maria today. It was the first time that I have ever really felt that a medical practitioner was treating me as an individual person and looking at my needs holistically, and really listening to how I was feeling and my preferences. I have an underlying condition which can cause complications, which other dentists have not properly taken into consideration, but these two experts listened and gave considered and relevant advice based on my specific circumstances. I can’t recommend them highly enough, particularly if you have had a bad dental experience previously or are anxious, or nervous.
Reply from Gateway Dental 2023-12-21
Hi Laura, Thank you for leaving us such an in depth review - Nothing makes us happier than to know our extra efforts to ensure you feel heard and understood have not gone unnoticed. We aim to make each patient feel listened to, as well as ensure your treatment is specifically catered to your needs. We look forward to welcoming you back in the future, and should you need anything between now and then please do let us know! The Gateway Dental Family :)