Gas Safe Reviews

P Hunt 2026.05.10

     

We had Gas Safe in to replace radiators and do some pipe work to prepare for future works for a heat pump. The work completed was excellent, the quality is very high. The individuals doing the work were very thoughtful and took steps to make sure that future works would be easy and less disrutpive. They provided everything needed and talked us through everything we needed to know. The price was right, Gas Safe were not the cheapest, but a fair price for the quality of work completed. The only reason I haven't given 5 stars is that some of the communication for organising quotes and called the office wasn't perfect. Everyone who came to quote was also very monosyllabic which made it harder than it needed to be to get the information and advice we needed. I would emphasise thought that the work was excellent.

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Taite Henderson 2026.04.22

     

The lads Richie and Tom arrived early in the morning and were keen to get going. They were installing a new boiler which was quite the task but they completed it in a quick and efficient way. We were really pleased with how much they wanted to get on with the job and help out, made things really easy for us and were talkative informative as to what they were doing and how the new boiler worked once they were done. They ended up finishing well ahead of schedule and we were really impressed at the job they’ve done. Would definitely recommend, cheers boys.

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Will Reid 2026.04.15

     

Really shoddy experience. Electrician came round to do a PAT test and after having to call me to explain how to ring a buzzer to let him in, we were then left with an all-mighty mess. The electrician had pulled out our heavy tv unit, arm chair, bed side tables, rearranged cupboards and unnecessarily messed up piles of folded linen, and then left without making a single attempt to put ANYTHING back. I don’t expect things to be perfect after this sort of a visit, but to not make any effort at all is really poor form. Surely moving furniture back and forth is a basic part of the job - if you can move it out, you can move it back. Screams arrogance and laziness, so if you value respect I’d avoid these guys like the plague.

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Reply from Gas Safe 2026.05.06

Hi Will, we have no record of a complaint or a record of you being a client of ours.

Mark Wood 2026.03.25

     

Just had a new boiler fitted by Gas Safe. The lads who came out to fit the new boiler were polite and kept me informed of what they were doing. They even tidied up. Very good service!

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Naomi Mercieca 2026.01.29

     

Phil was great, took his time to check everything properly and was friendly

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C Brewer-Retamales 2026.01.28

     

Great boiler service as always. Phil was efficient and polite.

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Bradley Greatrex 2026.01.26

     

Phil arrived promptly as always for our boiler service, friendly and knowledgeable. Cheers phil

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Matthew Jarvis 2026.01.24

     

Phil was excellent - came immediately and diagnosed issue with ease and utmost professionalism. Would want him specifically if I ever needed someone again! Thank you

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Dave Moody 2026.01.13

     

Phil was great on time serviced boiler and fire no mess.

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Lauren Galloway 2026.01.05

     

Excellent experience! I enquired online and someone got back to me within minutes. They organised a same day call out and my boiler was back up and running within hours. The engineer who came to my house was friendly, professional and efficient. I will definitely be using this company again. Thank you!!

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Reply from Gas Safe 2026.05.06

Thanks for the amazing rating Lauren. We’re glad everything went smoothly and hope to see you again soon

Jo Breen 2025.12.18

     

Had the absolute pleasure of kane and jahim hopefully spelt right if not my apologies fitted my new boiler today cracking guys professional,clean tidy lovely manners. Thank you so much you are a credited to your company 😊

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Reply from Gas Safe 2026.05.06

We’re grateful for your review Jo, It means a lot to our team to know we delivered a 5 star experience.

Katy Ricks 2025.12.18

     

Punctual efficient friendly reliable service. Our go to fo all things boiler related!

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Reply from Gas Safe 2026.05.06

Thank you Katy so much for the 5 stars! We’re thrilled you had a great experience and appreciate you taking the time to share it.

ellie Patterson 2025.12.18

     

Phil came and serviced our boiler today - he was on time, professional and friendly. Top service as always with Gas Safe. Thank you!

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Reply from Gas Safe 2026.05.06

Thanks Ellie for the review.

Anja Quinn 2025.12.17

     

Fantastic quick and reliable service for a faulty boiler! Would definitely use again.

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Reply from Gas Safe 2026.05.06

Thank you so much Anja

Jemma Barrett 2025.12.17

     

Phil was great! On time, professional and did the job!

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Reply from Gas Safe 2025.12.17

Thank you for the 5 stars! We’re always here to help whenever you need us Jemma.

chris barber 2025.12.16

     

Phil was prompt friendly and taught me what I didn’t know about our gas fire place in the new house. If we had more we’d have him back no problem!

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Reply from Gas Safe 2025.12.17

We appreciate your support and are thrilled you had a great experience with us Chris!

Amy Wickison 2025.12.12

     

Really good experience from Phil from Gas Safe for my boiler service, was on time, really quick, left the place very clean and tidy and explained everything well. I got my service certificate before he even left.

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Reply from Gas Safe 2025.12.17

Your satisfaction is our priority! Thank you for the excellent rating and kind words Amy.

Stuart Allen 2025.12.11

     

Gas safe Phil, explained everything.

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Reply from Gas Safe 2025.12.17

Thank you for your review Stuart! We’re committed to keeping our customers happy and safe.

Jenny Williams 2025.12.09

     

Phil arrived punctually & completed the service efficiently. He is careful, thoughtful & left the area clean & tidy.

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Reply from Gas Safe 2025.12.17

We’re grateful for your positive feedback and 5-star rating. Thank you for choosing us Jenny!

Emmanuelle Remy 2025.12.02

     

After a gas leak was detected and a new gas piping system needed, Rob at gas safe quickly provided me with a very reasonable quote and offered to get the job done within the same week. Whilst I am very happy with the cost and the efficiency of the company I am devastated having this pipe going across the middle of the (newly renovated) house, horizontally and vertically, secured by black clips against a white coloured house. It wouldn't have taken much effort to run the pipe alongside the bottom and the side of the house instead (the boiler is situated to the right of the house, by the chimney stack). I contacted the company again who offered to swap the clips for white ones. I don't think this would make a difference to how awful this looks. I am very disappointed that this is the standards at which the company operates.

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