Professional with great customer service
Lewis responded quickly and did his best to fit me in on the same day. I have used him before and once again he was professional, with good diagnostic ability, excellent customer service and interaction. And, of course, he fixed the problem. Highly recommend.
Date of experience: 21 November, 2025
Date of experience: 21 November, 2025
Reply from GAS FIX
2025.11.22
Thank you, John! Im happy you think i provided such great service again. Your recommendation means a lot to me, and we’re here whenever you need assistance in the future!
Lewis did some work on our malfunctioning boiler & system at the end of last month. He was able to visit at short notice and fixed the problem very quickly and efficiently at reasonable cost. We had a further issue the next day and again he attended at very short notice and sorted it all out. Have to say I was very impressed. Overall, a very good, thorough and courteous service throughout and will certainly use again if any problems in the future.
Reply from GAS FIX
2025.11.22
Thank you, Gordon! We're thrilled Lewis could assist promptly and efficiently. Your kind words mean a lot, and we’re glad to hear you’d call on us again. We'll always strive to provide the same level of service!
Lewis did a fantastic job fitting a new combi boiler at our property in Cranleigh. 100% recommend. Great communication throughout the job.
Reply from GAS FIX
2025.11.22
Thank you, Chris! We're thrilled to hear Lewis provided excellent service and clear communication. Your recommendation means a lot to us!
Requested a call as, on returning from holiday, our boiler was not firing up for hot water.
Lewis arrived when agreed and sorted the problem out quickly and efficiently!
Very happy with response time and finding the issue. Will always use Gas Fix in future for all our boiler/heating servicing.
5 star service!!
Reply from GAS FIX
2025.11.22
Thank you, Lindsay! We're thrilled Lewis was able to resolve the issue efficiently. Your trust in us means a lot, and we're here whenever you need assistance with your boiler or heating in the future!
Thank you Gas Fix, very quick,very efficient, arrived on time,and did the job with no fuss and no mess.
Reply from GAS FIX
2025.11.22
Thank you, Janice, for your kind words! We're thrilled to hear you were happy with our quick and efficient service. Your satisfaction means a lot to us!
Lewis is fab. He was able to come out next day and fit a shower mixer on my campervan. I had tried to replace it myself ,but it had flow restrictors on it and was still leaking!! Lewis was very patient in finding the right washers to make sure it fitted correctly and it’s been fine since. Thank you! 🙏
Reply from GAS FIX
2025.09.19
Thank you so much for your kind words! 🙏 I’m really glad I could help get the shower mixer sorted properly for you. It was a pleasure working on your campervan, and I’m happy everything’s running smoothly now.
I was really impressed with Lewis at Gas Fix. He replied promptly, arrived on time, and carried out the work with great care and professionalism. Everything was explained clearly, and I felt completely reassured throughout the process. I would definitely recommend Gas Fix to anyone looking for a trustworthy and skilled engineer.
Reply from GAS FIX
2025.09.19
Thank you so much for your lovely feedback! I’m really pleased to hear you felt reassured and happy with the service. It means a lot to know you’d recommend Gas Fix, and I truly appreciate your support.
thank you Lewis, and young Lewis, for the lovely job you did this morning of installing a new radiator in my conservatory.
As always, you were incredibly efficient, on time, amazingly tidy and the job looks superb.
It was a pleasure to meet young Lewis, who is a credit to his father and who was also amazingly efficient.
Reply from GAS FIX
2025.09.19
Thank you so much for your kind words! It was a real pleasure fitting the new radiator for you. I’m glad you’re happy with the work, and I’ll be sure to pass your lovely feedback on to young Lewis too — he’ll be extremely happy. 😀
Lewis is absolutely fantastic – a real gem when it comes to both customer service and quality of work. He’s genuinely a pleasure to deal with, which is rare to find in the world of trades! When my carbon monoxide alarm went off, he came out the same day and had a new boiler fitted within 48 hours. He didn’t even charge for the initial call-out, which was such a kind gesture. Communication was super quick, everything was organised perfectly, and he made the whole process feel easy and stress-free. I honestly wouldn’t go to anyone else now – highly, highly recommend!
Reply from GAS FIX
2025.09.19
Thank you so much for such an amazing review! I’m really glad I could get everything sorted quickly and put your mind at ease. It means a lot to hear your kind words, and I truly appreciate the recommendation. Always happy to help!
Lewis did a fantastic job installing our gas hob. He was punctual, professional, and clearly knew what he was doing. The work was completed efficiently and to a high standard. He also took the time to explain everything clearly and made sure everything was safe and working perfectly. Highly recommended!
Reply from GAS FIX
2025.09.19
Thank you for the great feedback! I’m really pleased you’re happy with the hob installation and the service. Safety and quality are always a priority, so it’s great to know you felt well looked after.
Lewis is always very punctual, professional and does a clean tidy job. He has serviced our boiler annually for the last few years where British Gas Engineers said it wasn’t possible due to location. He is very responsive to messages so you
always know where you are and arrives on time. Highly recommend this local friendly service provided at a competitive price.
Reply from GAS FIX
2025.09.19
Thank you so much for your continued trust and kind words! I’m really pleased to be able to look after your boiler each year and it’s great to hear you value the service. Your recommendation means a lot and is truly appreciated.