I just left my cleaning, and I am actually smiling. The awesome vibe started at the front desk check in—while the entire staff at Dr. Gamache’s office is so welcoming, my hygienist, Cheryl, was an absolute gem—gentle, thorough, and highly skilled. My teeth feel amazingly clean, and the whole experience was completely discomfort-free.♡
Absolute lifesavers! I was in town for a conference and they were able to see me on short notice for a dental emergency, were so professional, courteous, and gave top-notch care in record time to get me ready for my presentation. I truly cannot thank Dr. Wong enough and would highly recommend Fresh Dental and Dr. Wong for anyone in San Diego (or anyone visiting!)!
This was the worst experience I have ever had at a dental office.
The front desk employee called me one hour before my appointment and spoke to me in a very rude manner, asking why I had not completed the paperwork. I explained that I was already driving to the appointment and planned to arrive early to complete it. She abruptly ended the call.
When I arrived, I provided my insurance information, but she refused to enter the number I gave her because she claimed it was incorrect. She did not even attempt to verify it in the system.
The experience only got worse. They were unable to take X-rays of my 6-year-old son, who was sitting patiently and trying his best to cooperate. Multiple staff members repeatedly attempted to force an oversized X-ray plate into his mouth, making him gag and nearly vomit. After several unsuccessful attempts, they blamed my son for not being cooperative enough and recommended that we go somewhere else.
My son remained calm and patient
This review is going to be the tooth, and nothing but the tooth. I had an outstanding experience at this dental office from start to finish. The entire team was professional, friendly, and genuinely cared about making me feel comfortable throughout my visit. The office was clean, organized, and ran on time, which I greatly appreciated. They also accept Delta dental insurance and have evening appointments available as late as 6pm on some days.
Highly recommend this office to anyone looking for exceptional dental care.
I surely wouldn't want to go anywhere else to get the best care and have the best results or my dental treatments Fresh Dental Care of Hillcrest .
The staff is unlike any other, professional, friendly and they take the time to isten to every word that comes out in conversation.
My overall dental treatment has been painless, precise and always perfect and Dr. Bailey will make sure of that before you leave. 👑🦷 = 😁
TY Dental Care of Hillcrest
BR
Huge thank you to Dr. Andrew Gamache and the entire team! I came in yesterday without an appointment, and despite their busy schedule, they took me in with so much kindness. The service from the front desk, the hygienist, and the technician was exceptional. They really made me feel valuable and handled all my dental needs with such care. They went above and beyond anything I expected. I am so grateful for their help!