Fox Heating, Cooling, Plumbing & Electrical Reviews

Kim St John 2026.03.25

     

Honest. Friendly. Punctual. I cannot say enough good things about Josh and Fix Plumbing.

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Thank you, Kim St John! Our team at Fox Plumbing, Heating & Cooling - Seattle strives to provide top-notch service in Seattle, and we are glad that we were able to exceed your expectations. Your feedback is valuable to us, and we look forward to the opportunity to serve you again. Thank you for your kind words and for choosing us for your plumbing needs.

Nicole Iwasaki 2026.03.21

     

Jeremy was very helpful in answering my questions and I appreciated his directness. It’s a shame that the plumbers are not provided sufficient basic tools to do their job to the best standard- large holes had to be made in my walls for visibility instead of having a scope on hand.

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Hi Nicole. We're glad to hear that Jeremy was helpful in answering your questions and that you appreciated his directness. Providing clear and concise information is important to us, and we're pleased that Jeremy delivered on this aspect.We understand that having the right equipment is essential for achieving the best standard of work. We appreciate your feedback and will take it into consideration to improve our processes and ensure that our technicians are equipped with the necessary tools for future jobs. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out.

Ali Jumani 2026.01.10

     

My sink extractor not working your tech cleaned it and took it out garbage stuk did a great job thank you Armando

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Ali Jumani, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

Lokndo 2026.01.10

     

Armando caballero , super honest, kind and awesome bilingual help 10/10 will highly recommend

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Lokndo, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.

Ashleigh 2026.01.09

     

Had Fox come out to fix my mini split unit. The same issue came up with my system again and now all the sudden they said they dont work on those systems anymore so basically their warranty of work means nothing it seems. They canceled my appointment before even coming to look to see if it had anything to do with the work they previously did.

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Thank you for bringing your concerns to our attention. Your feedback is valuable to us, and we are committed to improving our services based on customer input. Please reach out to us at +1 206-654-4990 so we can better understand the issues you faced and take appropriate action to rectify them.

Jordan Reynolds 2026.01.07

     

I do not recommend Fox/Gene Johnson. Companies like this are ruining the home services business--highly suggest finding a fair, small alternative service provider instead. I used because my former Fox tech (Mike) would come out same day, super knowledgable, quick fix. Today's experience was the tech showed up, clearly not familiar with my older system (which are very simple compared to modern boilers), quoted $650 diagnosis fee (this was never communicated when booking the trip), was able to talk down to $250 but said I had to pay list price for any potential fix. The price book he showed be didn't show a rate under $1K (none of which was a simple sensor cleaning or replacement which is likely). As much as I want to fix the problem, I can't work with companies price gouging like this. Also, they charged me $852 to snake a drain last time they came out--insane! I should have learned by lesson the last time, shame on me. Some people get in a pinch and need to pay these excessive fees but I just want everyone to know my experience.

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Thank you for sharing your experience. Your feedback is important to us, and we'd like to address your concerns as soon as possible. Please reach out to our customer service team at +1 206-654-4990, and we'll work to make things right.

Julie Lancia 2026.01.05

     

Armando was so good! Knowledgeable, personable, and I will hire him again! Great job.

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Julie Lancia- Thank you for the kind words and for recognizing the hard work of our team at Fox Plumbing, Heating & Cooling - Seattle. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!

Gray Hosford 2026.01.02

     

Armando was amazing! Super helpful and transparent.

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Gray Hosford, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Fox Plumbing, Heating & Cooling - Seattle. We appreciate your business and look forward to serving you again in the future.

Colin Jones 2026.01.02

     

Armando did a great job getting our pipes unblocked. Super helpful and communicative. Thanks!

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Happy to hear we did a great job with your plumbing issues, Colin Jones! If we can help with anything else, please don’t hesitate to reach out!

Chris Jones 2025.12.30

     

Armando did a great job and took care of our issue.

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Chris Jones- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Fox Plumbing, Heating & Cooling - Seattle for your needs - we appreciate your business.

Willow 2025.12.30

     

The repair tech Armando was fantastic! He helped us get back up and running quickly.

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Willow, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Fox Plumbing, Heating & Cooling - Seattle. Thank you for choosing us for your needs - we appreciate your business.

Ryan McCabe 2025.12.28

     

Armando Caballero-Cano was great and resolved our issue late into the evening! I appreciated his willingness to answer my questions.

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Ryan McCabe, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Fox Plumbing, Heating & Cooling - Seattle. We strive to exceed expectations, and we are grateful that we did so for you.

Laurie Miller 2025.12.24

     

Mike K and Armando were wonderful!! Great job, professional and stayed longer to make sure it worked!

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Fox Plumbing, Heating & Cooling - Seattle. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.

Mayank Shekhar 2025.09.27

     

They are super expensive and do a terrible job, don't recommend them at all. If you get their repair, you'll be stuck in a loop and they'll keep charging you till you bleed dry.

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Mayank Shekhar, We are thrilled to hear that you were satisfied with our HVAC service. Our team works hard to provide efficient and reliable service, and we are glad to have met your expectations. If you ever need assistance in the future, please don't hesitate to reach out.

Marcee Thomas 2025.09.10

     

Allan and Gabe are the best. Kind and curious in a stressful situation. Great job.

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Marcee Thomas, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

Jessica Koelle 2025.07.03

     

Our hot water heater went out and they came and installed a new one. Super nice guy and efficient. Would recommend to anyone!

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Thank you for your positive review of our water heater services. Our team works diligently to ensure that our customers receive efficient and reliable service. Your satisfaction is our top priority, and we are grateful for your feedback. Thank you for choosing Fox Plumbing, Heating & Cooling - Seattle!

Brian Dillon 2025.06.25

     

Noah was awesome. Polite, professional, did a phenomenal job and left the site cleaner than when he arrived. 10/10

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Brian Dillon, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.

Nermalyn Edwards 2025.05.03

     

Malu and Mark did an excellent job for our plumbing issues. They were very professional and friendly. They know exactly what they were doing. Thank you guys! Pete & Nerm Edwards

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Thanks for the review! Our team at Fox Plumbing, Heating & Cooling - Seattle works hard to deliver reliable and efficient service to all of our customers, and it is rewarding to know that we have met your expectations. Thank you for choosing us for your plumbing needs, and we appreciate your feedback.

Me me 2025.04.26

     

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Thank you so much for taking the time to share your wonderful 5-star review, Me! We are thrilled to hear about your positive experience with us. Your kind words truly brighten our day and reinforce our commitment to delivering exceptional quality and service. We are continuously working to make each experience a 5 star one. We hope to achieve that at your next appointment!

Sarah Mitchell 2025.04.24

     

Flexible, polite , and hard working!

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Reply from Fox Heating, Cooling, Plumbing & Electrical

Sarah Mitchell, We are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.