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Reviews (172)
2022-08-03
Fast effective service
For both hardware and software issues, Mark is the man to contact. Fast friendly service at a reasonable cost.
2022-03-30
Very thorough & helpful
Something was clogging up my C drive so I had no capacity and struggling to do anything, including my work, as a result. I had actually already had someone look at my laptop but they had been unable to identify the problem. Marc on the other hand was very quickly able to find the problem and come up with a solution. He also checked on a few other issues and helped resolve those too. All this was done remotely and throughout the process he was great at clearly explaining what he was doing, at a level that I could understand. Throughout he was friendly and polite. All in all a very thorough, helpful and very cost effective bit of work.
2022-03-29
Email & other PC problems
My email failed so I called Marc for help, he phoned me back as promised and promptly fixed the problem and also cleaned up my PC and gave me some very good advice on looking after my now quite old laptop. A first class friendly service!
2022-02-08
FowlerWeb Computer Services
I would recommend Marc to anyone with a problem. He is always very helpful and
pleasant to deal with and he has been so understanding when dealing with me since he set up my laptop a few years ago . I have no hesitation in calling him even with a
small problem .
2022-02-08
Expert help
Marc is always prompt, and efficient in helping us with our computers. He is cool, calm and collected when we are losing our heads! Excellent professional service.
2021-12-18
Great Service thank you!
The best service as always from Marc. Helped me twice in the last week, responded immediately, and both times solved my laptop issues perfectly. Don't know what I would do without him.
Thank you Marc!
Jill Dale
2021-11-12
Verified
Marc picked up my laptop, identified the problem, fixed it and returned the laptop to me within 24 hours. Very impressive, excellent service.
2021-11-04
Yet again a positive result
All I can say is 'ditto' to all the previous reviews I've just read multiplied by an infinite number. Thank you Mark.
2021-11-04
Outstanding
Marc has helped me out on numerous occasions .
He is patient and professional and always solves any problems .
2021-11-04
I have absolutely no hesitation in recommending FowlerWeb. Marc's repair of our IT glitch was prompt, effective - and friendly! He showed great patience in getting fully to the bottom of our problem and ensuring that it was solved.
2021-11-03
Outstanding Service
I cannot think of any negative comment at all to say about service from this Company whatsoever. Very prompt remote access, very friendly professional service from Marc who is extremely knowledgeable and obliging. Will be recommending him to all colleagues, friends etc. Extremely competitive with fees! Well done Marc
Lynfa Morgan
2021-10-29
Verified
Positive
Professionalism
Responsiveness
Value
Marc called me promptly after I emailed him and made arrangements to source my laptop remotely the next day. I had a software problem with my printer which he resolved and as my printer is old, the scanner was no longer viable but again he sourced an alternative. All the while explaining what he was doing. I am delighted with the result and at a competitive price. I will definitely use Marc again for future problems.
Thank you for your comments, Lynfa. I was very pleased to help today, and save another printer from going to the tip!
2021-10-12
A Great Help
A version of Microsoft Office Installation would not license properly and unfortunately, I was unable to get support from Microsoft. I contacted Marc, who managed to get the support I needed to sort the problem. He also solved a couple of problems with account configuration.
Many Thanks Marc.
2021-10-08
Excellent support
We have used Mark on and off for several years. He is always prompt respond to messages for help and keeps to his appointments. He is careful and systematic and keeps us well informed of what he is doing. His repair work has always been successful.
Stella Bacon
2021-10-03
Verified
Positive
Professionalism
Quality
Responsiveness
Value
I was recommended to Marc by a friend when my pc was sick ! He responded immediately, collected the pc, repaired it and returned it to me within 30 hours and all at a very reasonable price. He was very professional and I was hugely impressed. I would have no hesitation in recommending him to anyone.
Eileen Coe
2021-09-30
Verified
Positive
Professionalism
Quality
Responsiveness
Value
Absolutely first class service, very professional, friendly service and good value. Marc responded very quickly to the problems i had with my lap top and resolved the issues so i was able to get back to working very quickly. So glad we found him and would definitely recommend.
Carol Wiseman
2021-09-30
Verified
Positive
Professionalism
Quality
Responsiveness
Value
Always responds when you call and gives excellent service. Highly recommended
2021-09-28
Laptop nightmare turned into a dream machine
I had an old laptop that i was fond of but not sure if worth investing in to speed it up as it was starting to come to a grinding halt mid sentence. Marc was able to connect remotely and fix a few things straight away but was also able to see if there were other options to get the best out of my laptop for a few more years. He was very friendly and professional and happy to explain things to me. He then took the laptop for 2 days to do some improvements and using my laptop now is a dream. The cost was entirely reasonable and well worth it.
2021-09-16
Dawn Branton
Marc is very helpful and professional,always there to reassure me when I panic.
2021-09-16
Sorted Alexa when all others failed
We’ve used Mark for over 10 years and are most happy with his service. This turned to delight last week when in desperation we called him to try to get Alexa voice commands control Spotify through our Sonos smart speaker, which we’d been unable to use for months after changing our home hub, despite calls to the equipment manufacturers’ helplines. After 30 minutes Mark got us back into our music libraries via simple voice commands! Magic!