I brought my snowmobile for service and one item was not fixed, they took it back and waiting for communication.
Reply from Fort Kent Powersports
Hello,
Customer satisfaction is important to us. We would like the chance to discuss your feedback about your experience with our Service Team regarding the repairs performed on your snowmobile and the communication provided. Please give us a call at a time that works best for you.
Best,
Customer Service Team
Fort Kent Powersports
207-834-3607
Customer satisfaction is important to us. We would like the chance to discuss your feedback about your experience with our Service Team regarding the repairs performed on your snowmobile and the communication provided. Please give us a call at a time that works best for you.
Best,
Customer Service Team
Fort Kent Powersports
207-834-3607
Always glad to deal with FKPS,been a loyal customer since 2005,they go over and above to accommodate,&get you back on the trail
Reply from Fort Kent Powersports
2025.10.20
We appreciate your continued trust in Fort Kent Powersports. It's always a pleasure to serve you and keep you on the trail.
These guys have helped me during breakdowns on the trail. Do service work for me every trip I come up. Have helped me with my truck and trailer breakdowns. I drive 16 hrs from Maryland and love their service. It is first class all the way. I trust them enough that they run my sleds for me to make sure they are trail ready.
Reply from Fort Kent Powersports
2025.02.18
Thank you for your business!
During a 485 mile round trip snowmobile ride from Greenville to Fort Kent and back, my track broke and damaged heat exchanger. Not having the parts to fix, i purchased a used sled at 4:45 over the phone. It was delivered to our lodging on Long Lake and my damaged sled was picked up all within 2 hours. Was able to make our dinner plans. In my 50 years i have never seen this kind of outstanding customer service. They went above and beyond to take care of me and provide the services i needed. My sled is currently being repaired and my wife now has a sled 5 years newer than what she was riding. Thank you Fort Kent Powersports!!
Reply from Fort Kent Powersports
Thank you for sharing your experience with Fort Kent Powersports. We're glad our team could assist you promptly during your trip. Wishing you many smooth rides ahead.
This place has great service!! Everytime I go here they are always a big help. I had blown a fuse for the heated shield on my buddies sled and the person behind the counter said he didn't have any techs available to work on it at the time. So he asked a tech how to find and replace the fuse and he came outside and did it himself. He could've just left it as he didn't have anyone available but, he helped me out BIG. Then he gave me extra fuses and didn't even want to charge me for any of it. One other time a few years ago they helped me with bearings for my sled. They are always willing to help. The best part is, I never purchased a sled from them. I live in New Jersey and sled in Fort Kent sometimes. I could only imagine if I was a customer who actually bought a sled from them. Great place!!
I love u guys at FPS always there to help me out of a jam. Sorry for the delay I was on the trail when I first received your first email and figured I would respond when I returned and it slipped my mind. You guys are great and my sled goes like new again.
Reply from Fort Kent Powersports
We appreciate your kind words and are glad to hear your sled is running well again. Fort Kent Powersports is here whenever you need assistance. Take care out on the trails.
First class powersports dealership. Customer service is second to none. Brett and his team are top Notch!
Reply from Fort Kent Powersports
We appreciate your kind words about our team and service. Fort Kent Powersports values your feedback and support. Thank you for choosing us.
I was on an adventure, 250 miles from the truck, when my starter went. They got me fixed up & on my way in a jiffy. They were polite and helpful. Thank you!
Reply from Fort Kent Powersports
We're glad our team at Fort Kent Powersports could assist you quickly and get you back on your adventure. Thank you for sharing your experience.