Keilor Flooring Xtra did an amazing job with our carpet and flooring. The whole process was smooth from start to finish - professional, efficient, and super easy to work with. The quality of the flooring is fantastic, and the installation was done with great care and attention to detail.
We’re so happy with the final result and couldn’t recommend them more highly!
I would like to extend my gratitude to Sam and the installation team, Quang & Uncle, for their exceptional work on my floors. It is rare to encounter companies that excel in providing honest customer service at a reasonable price, and Keilor Flooring Xtra is a notable exception. I am thoroughly pleased with the appearance of my spotted gum flooring and highly recommend Keilor Flooring Xtra.
Living on only the subfloor, my wife and I decided that it was time to actually get a proper floor but didn't really know where to start.
Upon entering and talking to Sam, it became clear that he was a repository of knowledge when it comes to floors, and helped us to better understand everything from the difference in hybrid vs engineered hardwood, as well as underlays and scotia.
My wife and I now can't stop commenting on how nice it is to finally walk on proper floors again, and we would highly recommend both Sam and Keilor Flooring Xtra.
Everything went smoothly and fully met expectations
We were very happy with all the great service we received from Sam and his team. Sam gave us considered and believable advice on the right hybrid flooring to choose and that was backed up by his
Installer who just got on with job and everything was completed on time and it looked lovely.
Sam was incredibly helpful! I walked in knowing nothing about flooring, but he took the time to guide me through all the options and pointed me in the right direction. He even went out of his way to help me choose tiles, which I wasn’t expecting. His knowledge, patience, and friendly attitude made the whole experience so much easier and far less stressful than usual.
Renovating for the first time we started by looking online and ordering samples but felt uncertain about pricing, selection, and quality. Then we walked into Keilor Flooring, and Sam was amazing he explained everything, showed us a great range of options, let us take home large samples, and patiently answered all our questions. Plus, their pricing was very competitive.
Our friends had originally recommended Sam, and in hindsight, we should have gone straight there it would have saved us weeks of searching. Highly recommend Keilor Flooring to anyone!
Our experience has not been good with Flooring xtra Keilor road . Sam requested the money upfront , this should have been a red flag. But we are trusting people.
The levelling was done very poorly. And now months later the issues begin to surface. Sam initially was attentive but quickly changed his attitude. I even contacted the Flooring xtra head office , but they, like Sam don’t want to know about my issues.
I will not be recommending them or will I ever go back to any Flooring Xtra .
I had my shutters installed today. Was very impressed with Chris the installer. He did a fantastic job & I am very happy with the end result. It took a while to get them made & Sam from Keilor Flooring Extra kept me informed & contacted me to advise re delivery and installation. Great service & fantastic experience
I literally cannot fault the service from Sam and his team. Our floor is what dreams are made of. Sam was so quick to organise everything and his responses were efficient. The installers were quick and friendly and did a great job. We have and will continue to recommend him to everyone needing flooring!
Reply from Keilor Flooring Xtra
2024.02.13
Thank you Rachael, for the positive feedback. It was a pleasure dealing with you guys.