Eltham Flooring Xtra Reviews

David McLeod 2025.12.05

     

Great help at the show room. Were able to take home many colour samples and sizes to try out in our home. They were able to fit us in at short notice and we are very happy with the service and result. They even made some toys for the kids out of left over carpet. Highly recommended. Thanks again

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Robyn Cowling 2025.12.05

     

Friendly knowledgeable staff. Recommended by our builder.

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Bernadette Groves 2025.11.07

     

Jay @ Flooringxtra knows his products, his relaxed attention to listening to help assist you from choosing the carpet, matching the right carpet layers (big shout out to Leigh and Kobi their attention to detail 110%) has been a wonderful experience. I am trilled with my home update! Thank you Jay!

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Mireya J. 2025.10.24

     

Jay, an exceptional and professional staff member, works efficiently, and the measurement and quote were fast. The installers, Jeff and Connor, they've done a great job removing and installing new carpet, professional and friendly from start to finish. Would highly recommend!

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Laura Barling 2025.10.20

     

We recently had carpet installed in 3 bedrooms and a hallway by Flooring Xtra Eltham. The team did a great job, from my initial enquiry in store, through to installation. Very happy with the service.

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Kate Fisher 2025.10.08

     

Thank you so much for the job you have done and helping out our Kinder

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Rosemary Harris-Arnott 2025.09.11

     

I am very impressed with the service and quality of the carpet laying by experienced and very friendly carpet layers. They installed on time. I recommend Eltham Flooring Xtra. The underlay and carpet are great to walk on. My house has been transformed.

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Nives Forte 2025.09.06

     

Eltham Flooring xtra Chip and Ethan were very professional and did an excellent job with the floor laying. Great workmanship and service – highly recommended!

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Steve Bride 2025.09.05

     

Very happy with in store service and the promptness and efficiency of the carpet laying. Will definitely use these guys again.

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Phil Gardiner 2025.08.27

     

Excellent showroom assistance help enormously! Installation done extremely professionally. We are very happy with the result and will be back!!

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Megan Rose 2025.08.27

     

Had the most wonderful service from the manager and installers. They were nominated by RACV to replace our storm damaged carpet. Unfortunately we forgot that they were coming and the 2 installers were kind enough to help me move the goods we had in there. I am very grateful and our basement now looks amazing and ready to be a gym.

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Mark McManus 2025.07.30

     

We love our new flooring! Great service and install.

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James Dunlevy 2025.07.26

     

Great team great service great result thanks 👍👍

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Reply from Eltham Flooring Xtra 2025.07.27

Thanks James for your five star review. We are delightful that team in Eltham FlooringXtra did a good job to your satisfaction.

E C 2025.07.09

     

Brilliant service. The people who came to lay the carpet were friendly and helpful. Nothing was too much trouble. The person I dealt with over the phone about booking in and payment was also very friendly and a delight to deal with.

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Daina Rumbergs 2025.05.24

     

This has been the best experience from start to finish. I appreciated greatly the expert advice from Jay and quality of the work done on the floors was outstanding. My new hardwood timber floors look amazing! Thank to everyone!!

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Reply from Eltham Flooring Xtra 2025.06.05

Thanks Diana for your five star review. We are happy that team in Eltham FlooringXtra did a great job to your satisfaction.

Mohammad Reza Eidi 2025.05.17

     

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Reply from Eltham Flooring Xtra 2025.06.05

Thanks Mohammad Reza for your five star review.

Cat Fink 2025.04.27

     

Great experience with Jay and the team at Floors Xtra Eltham. The carpet and laminate for our new pool room look fantastic. Fast turn around of just 2 weeks.

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Reply from Eltham Flooring Xtra 2025.06.05

Thanks Cat for your five star review. We are happy that team in Eltham FlooringXtra did a great job to your satisfaction.

Tim Mulvihill 2025.04.15

     

We recently engaged Eltham Flooring Xtra for a commercial job. The job is unfinished and the customer service and communication has been abysmal. The attention to detail on the "unfinished" product is embarrassing and was predicated on a poorly executed initial assessment/quote. We did the right thing by submitting the invoice for payment on good faith the job would be completed to a standard expected of a professional flooring company. Our mistake. In hindsight we would not be paying this invoice based on our experience to date. Will not use again and most definitely do not recommend.

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Reply from Eltham Flooring Xtra 2025.06.05

Thanks
Tim for the feedback and sorry we could not meet your expectations. I did visit the job after I returned to work and planned to fix all the gaps. I will do a follow up again to make sure all gets fixed.

Daniel Borg 2025.03.21

     

Fantastic business to deal with. Cordelia was more than helpful in the showroom to help us with our needs and helped us find exactly what we needed. Jay was quick to come out, measure and quote and have a more than reasonable price to us within the hour. A week later, our installation happened, the installation crew were fantastic, clean and efficient. The end result, far better than we expected. Thank you guys so much for making this process fast easier and cost effective than we could have ever expected!

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Reply from Eltham Flooring Xtra 2025.06.05

Thanks Daniel for your five star review. We are happy that team in Eltham FlooringXtra did a great job to your satisfaction.

Ana C 2025.02.09

     

Cordelia assisted us from the first conversation over the phone to selecting our carpet!! Our Capet looks amazing and we get so many compliments. Highly recommend her and the team!

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Reply from Eltham Flooring Xtra 2025.06.05

Thanks Ana for your five star review. We are happy that team in Eltham FlooringXtra did a great job to your satisfaction.