Great help at the show room. Were able to take home many colour samples and sizes to try out in our home.
They were able to fit us in at short notice and we are very happy with the service and result. They even made some toys for the kids out of left over carpet. Highly recommended. Thanks again
Jay @ Flooringxtra knows his products, his relaxed attention to listening to help assist you from choosing the carpet, matching the right carpet layers (big shout out to Leigh and Kobi their attention to detail 110%) has been a wonderful experience.
I am trilled with my home update! Thank you Jay!
Had the most wonderful service from the manager and installers. They were nominated by RACV to replace our storm damaged carpet. Unfortunately we forgot that they were coming and the 2 installers were kind enough to help me move the goods we had in there. I am very grateful and our basement now looks amazing and ready to be a gym.
This has been the best experience from start to finish. I appreciated greatly the expert advice from Jay and quality of the work done on the floors was outstanding. My new hardwood timber floors look amazing! Thank to everyone!!
Reply from Eltham Flooring Xtra
2025.06.05
Thanks Diana for your five star review. We are happy that team in Eltham FlooringXtra did a great job to your satisfaction.
Great experience with Jay and the team at Floors Xtra Eltham. The carpet and laminate for our new pool room look fantastic. Fast turn around of just 2 weeks.
Reply from Eltham Flooring Xtra
2025.06.05
Thanks Cat for your five star review. We are happy that team in Eltham FlooringXtra did a great job to your satisfaction.
We recently engaged Eltham Flooring Xtra for a commercial job. The job is unfinished and the customer service and communication has been abysmal. The attention to detail on the "unfinished" product is embarrassing and was predicated on a poorly executed initial assessment/quote. We did the right thing by submitting the invoice for payment on good faith the job would be completed to a standard expected of a professional flooring company. Our mistake. In hindsight we would not be paying this invoice based on our experience to date. Will not use again and most definitely do not recommend.
Reply from Eltham Flooring Xtra
2025.06.05
Thanks
Tim for the feedback and sorry we could not meet your expectations. I did visit the job after I returned to work and planned to fix all the gaps. I will do a follow up again to make sure all gets fixed.
Tim for the feedback and sorry we could not meet your expectations. I did visit the job after I returned to work and planned to fix all the gaps. I will do a follow up again to make sure all gets fixed.
Fantastic business to deal with. Cordelia was more than helpful in the showroom to help us with our needs and helped us find exactly what we needed. Jay was quick to come out, measure and quote and have a more than reasonable price to us within the hour. A week later, our installation happened, the installation crew were fantastic, clean and efficient. The end result, far better than we expected. Thank you guys so much for making this process fast easier and cost effective than we could have ever expected!
Reply from Eltham Flooring Xtra
2025.06.05
Thanks Daniel for your five star review. We are happy that team in Eltham FlooringXtra did a great job to your satisfaction.
Cordelia assisted us from the first conversation over the phone to selecting our carpet!! Our Capet looks amazing and we get so many compliments. Highly recommend her and the team!
Reply from Eltham Flooring Xtra
2025.06.05
Thanks Ana for your five star review. We are happy that team in Eltham FlooringXtra did a great job to your satisfaction.