Update:
I have been dealing with diamonds falling out of my ring since I purchased it in 2024. The owner was kind enough to repair it the first time, which was about a week after I bought it, but I was told it would likely only be a one time fix. Since then, stones have continued to fall out.
We usually buy our diamond jewelry from Diamonds Direct because we trust their quality and appreciate their lifetime warranty. Looking back, we regret purchasing from Fascinating Diamonds. It has been a very disappointing experience.
Reply from Fascinating Diamonds
Hello Mrs. Cutris,
Im sorry that you have had this issue with the ring. In a situation like this we offer to remake the ring for you. Please call us at 212.840.1811 so we can take care of this problem
Raj
Im sorry that you have had this issue with the ring. In a situation like this we offer to remake the ring for you. Please call us at 212.840.1811 so we can take care of this problem
Raj