Verified Company
Installation of new water heater which was significantly larger than the one being replaced, resulting in my closet sheving being cut too much. Approximately 1.5 hrs. after Installation the closet rack fell to the floor and the shelves started to come apart. This caused all of my clothes and shoes to hit the floor. My clothes now hang on all the doors in my bedroom. Nice water heater but assessment measurements evidently not considered at all for this replacement. Have to have closet fixed so that my clothes could be hung up properly & privacy restored to my bedroom. Cannot even close bathroom doors due to clothes hanging on them.
Reply from Farrell Insulation
Hi Elaine, thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced. This isn’t the standard we hold ourselves to, and we’re already looking into it. Please reach out to us so we can fix this as quickly as possible.
These guys did an absolute amazing job insulating and sealing my attic! I just had my inspection, I wish I could remember his name, but he went above and beyond just a quality inspection.
Without a doubt, if you need insulation services, YOU NEED Ferrell!
Reply from Farrell Insulation
Phil, this is awesome to hear, thank you! We’re glad both the installation and follow-up inspection left such a strong impression. Going the extra mile is exactly what we aim for, and your recommendation means a lot to us.
The guys that came out did an excellent job. They were very knowledgeable and professional. Thank you
Reply from Farrell Insulation
Deloris, we’re so glad you had a great experience! It’s wonderful to hear the team’s professionalism and knowledge stood out. Thank you for your kind words and support!
Everything went well and it was all FREE! I told them..if it's free..it's for me 😊🤣
Reply from Farrell Insulation
Frankie, we love that attitude! We’re glad everything went smoothly. We appreciate it! ⭐
The guys from Farrell Insulation did an outstanding job in putting our insulation in the attic. They were friendly and efficient workers. Thank you! Our house feels much better.
Reply from Farrell Insulation
Sherry, we’re so glad you can already feel the difference in your home. That’s what it’s all about! It’s great to hear the team delivered both efficiency and a positive experience while getting the job done. Thank you for sharing this and for the kind words!
Devin bj and Javoni did a great job was extremely happy with the service moved through my house with ease
Reply from Farrell Insulation
Brittany, we’re glad everything went smoothly and that the team made the process easy in your home. They will appreciate the Feedback. Thanks for sharing your experience!
