Even 1 star is more for them . All their rating is fake and done by their own people to misguide the innocent people . They are unprofessional and fraud company . They try to take more money from you . First they will delay the shipment and after that they laugh at your situation and tell you that it is not in their hand . They will start telling you it is because of Typhoon and weather conditions . Even they will try to take more money from post shipment services .
I interact with Naveen , Chaitnya and Divya . They will tell you they handle many containers in a single day . But in reality they are fraud company . PLEASE STAY AWAY FROM THEM IF YOU WANT GOOD SLEEP AND MENTAL HEALTH 🙏
⚠️ If you care about your goods and peace of mind, stay away from Falcon!
My experience with this company was terrible. They are completely unprofessional and dishonest. They don’t even prepare a proper document checklist themselves, but when any damage happens, they simply blame the customer saying “it’s your fault.” They never pick up calls on time, and even when they do, they talk carelessly and laugh instead of addressing issues seriously. Their attitude shows they have no sense of professionalism at all.
❌ Trust them at your own risk – I would never recommend Falcon to anyone
Warning to Exporters & Importers
Never do business with Falcon CHA—absolute scammers! They lure you with low quotes, then double the charges post-service. Divya Kothari’s incompetence cost me INR 50,000 in losses. They lack basic knowledge of Standard Operating Procedures (SOPs), shipment processes, and paperwork. Over three months later, my EGM status still isn’t updated, and they’re clueless about the issue. Zero professionalism, just fraudsters with slick PR. Avoid Falcon, especially Divya Kothari, at all costs! It is my life time regret that i choosed falcon .