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Reviews ( 73 )
Robbo
2024.07.22
Great communication.
Great service.
Neat and tidy workmanship.
Friendly, honest engineer.
A job well done.
Reply from Tenacity plumbing and heating
2024.07.23
Thank you, Robbo! We're thrilled to hear you enjoyed our service and found our engineer friendly and honest. Your feedback means a lot to us.
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Karl Griffiths
2024.05.16
Chris came very quickly to see our job and his quote was very competitive. Communication was very good. The work he carried out was to a high standard and I would definitely use Chris again
Reply from Tenacity plumbing and heating
2024.05.17
Thank you, Karl! We're thrilled to hear you were pleased with Chris's work and our communication. We look forward to assisting you again.
2024.04.05
Radiator replacement (WA9)
Replaced 3 horrible old radiators for us with newer ones. Did a great job, didn’t leave any mess and kept me updated throughout. Would highly recommend!
Reply from Tenacity plumbing and heating
2024.04.11
Thank you for your kind words! We're thrilled to hear that you're pleased with your radiator replacement. We strive to provide excellent service while keeping our workspaces clean. Your recommendation means a lot to us!
Jade Mills
2024.04.05
Really pleased with the work. We had 3 radiators replaced, one of which was leaking. The quote was really reasonable & cheaper than everyone else who’d quoted us. Came along & got on with the work no problem & left everything clean and tidy.
Would definitely recommend. Thanks again!
Reply from Tenacity plumbing and heating
2024.04.06
Dear Jade, we're thrilled to hear that you're satisfied with our service and look forward to assisting you in the future. Your recommendation means a lot. Thanks a lot!
Tom Walker
2024.02.21
Chris was spot on. Came out and diagnosed the problem quickly. Got it sorted and left everything as it was. Easy to work with and sound guy.
Reply from Tenacity plumbing and heating
2024.03.13
Dear Tom, we're glad to hear about your positive experience with Chris. Thanks for your review. We look forward to serving you again in the future.
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jonathan bristow
2024.01.26
Always exceptional work . Really helpful and make time to make sure the jobs done right
Reply from Tenacity plumbing and heating
2024.01.26
Dear Jonathan, thank you for your positive feedback! We're delighted to hear you're satisfied with our work. We look forward to assisting you again.
2023.11.20
Boiler not working (BL9)
He was very professional and respectful for my tenant he fixed the boiler and checked everything was working as it should would definitely hire him again
2023.10.30
Boiler service and central heating check (CH1)
Chris detected a gas leak when he did the initial tests. He found the leak and rectified it. Boiler was serviced and radiators were checked and bled where necessary.
2023.10.29
Gas safety inspection (M38)
Chris was very prompt and courteous, even when I gave him the wrong postcode. He provided a complete report very quickly, and I would recommend this company.
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Jan Cross
2023.10.29
Excellent service.
Reply from Tenacity plumbing and heating
2023.11.09
Thanks Jan
2023.10.26
Thermostat / boiler diverter failure (WA4)
Prompt response to call, communication first class kept me appraised of time of arrival and kept to it. Provided cost of Job/parts prior to starting and kept to quote. Fully explained reason for failure of my system and showed me failed parts and the new parts prior to completing the job They were personable, professional, quick ,clean and tidy They made good my wall where the old thermostat had been situated and corrected some dodgy wiring from a previous tradesman without charge. They made me aware of the costs up front and stuck to it . I recommend this company unreservedly
Stephen Horrocks
2023.10.26
Rang this company amongst a number of others when my central heating failed. My call went through to voicemail but within 10 mins Chris replied to my call and arranged a time later that day, he was initially delayed but rang well in advance of the arranged time with an explanation and apology. He then arrived promptly at the second arranged time with his colleague Josh and got my heating running, further work / parts were required and he returned the following day to complete the job with a call beforehand to advise me of the total cost of the job prior to arriving so no surprises for my wallet. The work was completed quickly , professionally and cleanly and whilst completing the job he found some dodgy wiring which he pointed out to me and corrected at no extra cost . A first class job and throughly pleasant guys to deal with I would recommend this company without reservation and will certainly using them for service maintenance
Reply from Tenacity plumbing and heating
2023.10.27
Thanks Steve was our pleasure to get you up and running
2023.10.26
Leaking sink (WA4)
Chris turned up promptly and carried out the work to a good standard. Price was good too. Would recommend.
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2023.10.26
Central heating boiler service (WA4)
Chris the owner was on time and him and his junior were very polite and just went about there work without any fuss and he even left me prove of service and his findings and whilst there he checked over a radiator for me without charge I was very happy
Simon Smith
2023.10.26
Chris turned up promptly and sorted out the issue with our leaking sink quickly and efficiently. Very happy with his work.
Reply from Tenacity plumbing and heating
2023.10.26
Thanks Simon was our pleasure
2023.10.26
Boiler service (CH66)
Chris came to my son’s new house to service boiler and provide certificate,excellent job,thanks
2023.10.16
Fixing the heating when first turned on (WA4)
Was late coming but kept us informed as the job he was on took longer. A phone call 5mins before arriving, great. Assessed the situation and cured it, set our minds at ease and checked the system again and again to make sure it was working correctly. Very pleasant manor and was very polite.
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2023.10.12
Fixing leak in bathroom and boiler service (M46)
I would highly recommend these very efficient and reliable, polite and professional especially Chris. I wouldn’t use anyone else
Stephanie Myers
2023.09.13
Used Chris’s services twice now and very happy with the work he carried out in both instances and prices are competitive. Excellent service with quick turnaround. Will be using his services going forward for any future work
Reply from Tenacity plumbing and heating
2023.09.23
Thanks Steph, was our pleasure
2023.08.17
Definitely recommend Chris (WA6)
Communication was excellent, arrived when he said he would. Very professional, knowledgeable and courteous. Very thorough and tidy too. Definitely recommend Chris.