Verified Company
تم التحقق
Wanted a good quality good looking door bar and after
Trawling the internet found express nosings.
Great looking door bar and great quality which was well packed and delivered really quickly.
Couldn't recommend any more.
الرد من expressNosings
Hi Paul,
Thank you for your review. We are delighted that you are happy with the quality, packaging, and fast delivery, and that you would recommend us.
Kind regards,
Anna, Express Nosings
Thank you for your review. We are delighted that you are happy with the quality, packaging, and fast delivery, and that you would recommend us.
Kind regards,
Anna, Express Nosings
تم التحقق
Very helpful, helped me with some nosing for LVT flooring. Sent free samples to make sure it would work. Excellent customer service.
الرد من expressNosings
Hi KL,
Thank you for your review. We are glad the nosings and free samples were helpful and that you were satisfied with our customer service.
Kind regards,
Anna, Express Nosings
Thank you for your review. We are glad the nosings and free samples were helpful and that you were satisfied with our customer service.
Kind regards,
Anna, Express Nosings
تم التحقق
Excellent quality. Rapid delivery and no problems. Can't really say more. Thanks
الرد من expressNosings
Hi Paul,
Thank you for your review. We are so pleased that you are happy with the excellent quality and rapid delivery, and that there were no problems.
If you need anything else, just let us know.
Kind regards,
Anna, Express Nosings
Thank you for your review. We are so pleased that you are happy with the excellent quality and rapid delivery, and that there were no problems.
If you need anything else, just let us know.
Kind regards,
Anna, Express Nosings
تم التحقق
Honest trustworthy company. Excellent communication, delivery and prices
الرد من expressNosings
Hi Josie,
Thank you for your review. We are delighted that you found us honest and trustworthy, with excellent communication, delivery and prices.
Kind regards,
Anna, Express Nosings
Thank you for your review. We are delighted that you found us honest and trustworthy, with excellent communication, delivery and prices.
Kind regards,
Anna, Express Nosings
تم التحقق
It was very useful to be able to order a sample of a plinth sealing strip to be able to check the size.
الرد من expressNosings
Hi Brian,
Thank you for your review. We’re glad the sample helped you check the size. If you need any further measurements or advice, let us know.
Kind regards,
Anna, Express Nosings
Thank you for your review. We’re glad the sample helped you check the size. If you need any further measurements or advice, let us know.
Kind regards,
Anna, Express Nosings
تم التحقق
When ordering the basket items were not shown as a matching finish to how the details are displayed, the website layout is also odd as suggested items show directly below but look within the details of the items your trying to view the details of via mobile device. Needs better development to work better as I have not had this issue with other pages. Also the nosing trim version for the internal in BSS finish was not available or even shown for both internal and external which makes no sense, then changed because of this problem to the other finish you had and then all of it was in the basket for processing. I then went into the basket but when reviewing the details were not the same as on the main page they were simplified missing some of the finish information. Maybe an issue with his the page displays on mobile format. What was further frustrating was that it would be obvious to someone processing/picking the order that they should be matching (4 internal & 4 external stair nosings) and a simple call to the customer to confirm would have saved a lot of problems. I was told a collection could be arranged on the phone and the fastest was would be to re-order the other finish. I then to save time ordered the correct items separately and asked that upon delivery you collect the incorrect ones, I was ignored. Then when I emailed after the delivery about the issue it took 2 weeks to get 2 email responses and they did not answer all the questions I had listed either. Now I have given up with trying to return the items because I don’t have a national rate to long parcel delivery’s so the return is the same cost as the item. I also could have been told about returning items and the cheapest way to do it, ideally using your rates or at least in my situation you subsidise it. All in all very frustrating process even the product is great that I have.
الرد من expressNosings
Hi Ross,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you were disappointed with your experience, and we appreciate the opportunity to clarify what happened.
After reviewing your order and the communication history, we can confirm that the items dispatched were exactly those selected and purchased at checkout. Our warehouse team must always pick and pack precisely what is ordered - they cannot make assumptions about whether products are intended to match, as many customers intentionally order different finishes or profiles for separate projects. Unfortunately, without prior clarification from you, there was no way for us to know that your order was not placed as intended.
Once the issue was raised, we advised you of the quickest way to obtain the alternative products you required, and the replacement items were dispatched promptly without delay. With regard to your return, our returns procedure is fully transparent and publicly available on our website; the instructions provided to you followed this protocol. As you will appreciate, both delivery and returns for long parcels are costly, and we are bound by courier charges that unfortunately we do not control.
Although we regret that you were unhappy with the overall experience, the issue ultimately stemmed from the incorrect items being selected during checkout. We do hope you understand that we acted correctly and within policy throughout, while still doing our best to help resolve the situation for you as swiftly as possible.
We appreciate your feedback and are pleased to hear that you are happy with the quality of the products themselves. Should you need any guidance in the future, we would be more than happy to help before an order is placed to avoid any further frustration.
Kind regards
Express Nosings
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you were disappointed with your experience, and we appreciate the opportunity to clarify what happened.
After reviewing your order and the communication history, we can confirm that the items dispatched were exactly those selected and purchased at checkout. Our warehouse team must always pick and pack precisely what is ordered - they cannot make assumptions about whether products are intended to match, as many customers intentionally order different finishes or profiles for separate projects. Unfortunately, without prior clarification from you, there was no way for us to know that your order was not placed as intended.
Once the issue was raised, we advised you of the quickest way to obtain the alternative products you required, and the replacement items were dispatched promptly without delay. With regard to your return, our returns procedure is fully transparent and publicly available on our website; the instructions provided to you followed this protocol. As you will appreciate, both delivery and returns for long parcels are costly, and we are bound by courier charges that unfortunately we do not control.
Although we regret that you were unhappy with the overall experience, the issue ultimately stemmed from the incorrect items being selected during checkout. We do hope you understand that we acted correctly and within policy throughout, while still doing our best to help resolve the situation for you as swiftly as possible.
We appreciate your feedback and are pleased to hear that you are happy with the quality of the products themselves. Should you need any guidance in the future, we would be more than happy to help before an order is placed to avoid any further frustration.
Kind regards
Express Nosings
تم التحقق
Very well constructed aluminium finishing edges, that create a stylish finish between an engineered wood floor and the carpet edging, covering across the cork spacer in the expansion gap. The self adhesive strip on the fitting surface is thick enough and highly adhesive to provide a robust stick of aluminium trim to the wood flooring.
الرد من expressNosings
Hi Paul,
Thank you for your review. We’re delighted to hear that you’re happy with the aluminium finishing edges and their fit between the engineered wood floor and carpet edging.
Kind regards,
Anna, Express Nosings
Thank you for your review. We’re delighted to hear that you’re happy with the aluminium finishing edges and their fit between the engineered wood floor and carpet edging.
Kind regards,
Anna, Express Nosings
تم التحقق
1'st class service speedy delivery, well packed, product exactly as described.
Would be happy to purchase from this company again.
Thank you.
الرد من expressNosings
Hi Ian,
Thank you for your review. We are delighted to hear that you felt that our service was first-class and that the product met your expectations.
Warm regards,
Anna, Express Nosings
Thank you for your review. We are delighted to hear that you felt that our service was first-class and that the product met your expectations.
Warm regards,
Anna, Express Nosings
تم التحقق
Great choice of colours and types
Excellent delivery time
الرد من expressNosings
Hi Colin,
Thank you for your review. We are pleased to hear that you appreciate our wide selection of colours and types, as well as our prompt delivery. Your support means a lot to us.
Warm regards,
Anna, Express Nosings
Thank you for your review. We are pleased to hear that you appreciate our wide selection of colours and types, as well as our prompt delivery. Your support means a lot to us.
Warm regards,
Anna, Express Nosings
تم التحقق
Excellent products, good price and well packaged 👍👍👍
الرد من expressNosings
Hi there,
Thank you so much for the great review. We are delighted to hear that you like our products and found them well packaged at a good price. Your positive feedback means a lot to us.
Best wishes,
Anna, Express Nosings
Thank you so much for the great review. We are delighted to hear that you like our products and found them well packaged at a good price. Your positive feedback means a lot to us.
Best wishes,
Anna, Express Nosings
تم التحقق
Perfect black matte threshold - arrived fast and looks great!
الرد من expressNosings
Hi there,
Thank you for your review. We are pleased to hear that you love the perfect black matte threshold and that it arrived quickly. Your feedback is important to us.
Best wishes,
Anna, Express Nosings
Thank you for your review. We are pleased to hear that you love the perfect black matte threshold and that it arrived quickly. Your feedback is important to us.
Best wishes,
Anna, Express Nosings