Verified Company
Reply from Express Gutters
Thank you JW for the review! We appreciate you being our customer!
They were really great to work with. I look forward to our next project together
Reply from Express Gutters
Thank you Evan. We are excited to work together again as well!
Working with Express Gutters has been absolutely tremendous. I have been in direct contact with Shannon the most and she is an absolute sweet heart. She does an excellent job managing the teams workload, she has phenomenal customer service, and runs a tight ship over there.
Reply from Express Gutters
Thank you Mr. Parr! It was a pleasure serving your family!
Second time using Express Gutters and service was again excellent!
Reply from Express Gutters
2025.07.10
Thank you Mr. Hoffman! Let us know if you need anything else!
Great experience with the Express Gutters team! They were really responsive. It was easy to schedule the estimate and the work. They used equipment that made it super fast to do the work. Everyone I interacted with on their team was super nice and professional. Overall, I couldn’t ask for a better experience.
Reply from Express Gutters
That's such a great review! Thank you so much and let us know if you need anything in the future!!!!
Express Gutters was awesome! They were able to get there quick and did a wonderful job! Fantastic customer service too!! I would definitely recommend them for all of your gutter needs! I will for sure, use them in the future if needed!!
Reply from Express Gutters
2026.02.03
Thank you Jackie. I was so glad we were able to take care of you as quickly as you needed. Please call us if you need anything in the future.
Of course they will say this is all untrue showing even more theyre deceitful and when they do wrong they go pointing fingers and never at their self, could have been a easy fix but they decided to not fix their mess and even placed an illegal lien on my property, they will be in court atp. Also they say this was 1 job i have plenty of records we used them for several with the same issues just i caught them prior to them causing damages until this time,,,,, Contractors/ builders beware! I Have used these gutter installers on Several of our projects. On one new construction project after we had scheduled them to come and install gutters, They came to the job and decided upon themselves our house was not ready for gutters And left. I caught them leaving and informed them, It was perfectly suitable for them to install gutters So do as we have scheduled. They want to tell you as a builder and contractor that you are not capable of removing a downspout if needed , because you do not have siding on the house yet on a new construction build. We try to build our houses efficiently And effectively for our customers and clients so that we keep down cost. One way we do so is to put gutters on our homes Once we have a finished roof fascia board installed and painted. Installing the gutters at this point we'll keep your grade from washing out, and not causing you as the contractor setbacks and more cost. I thought we had made it clear that when we scheduled these people for gutter installs , they were good to install gutters. They came to another new construction build of ours again, the roof was finished facial board installed and painted but they decided again to take off and leave, i had just graded this property 2 days prior to them being there. I called the very next day to ask Why didnt rhey install gutters and ask them to come back out and do the job I hired them to do. Shannon, the office lady decided to put me off for almost 2 weeks And in this time we had torrential rains That washed out quite a bit of our backside fill and grading, now costing me quite a bit of money to replace and repair the damage caused because these gutter installers think that contractors cannot remove a couple Small screws in downspouts to put on their siding and simply put the downspouts back, they claim that it saves the contractor money to not install gutters When they are asked to install them, because they will have to come back out, Remove the downspouts , so you as a contractor can put your siding up and then have to have them come back to put in a couple of screws and put in downspouts , I mean , if you're a contractor that cannot put up downspouts, you should Not be building anything anyways, we simply have these folks do it because they can come to your job and run out a seamless gutter, but the damages they cause on your job By trying to dictate, your construction is way costlier than just doing the gutters yourself. The big factor here is that even with the expressed concerns of their work and what they have caused you in damages to your property, they will not apologize, They will not say anything helpful, they will not offer any remedies, but they want their $$$ is their only concern and they will tell you how they are right and you are wrong bc gutter installers know more than you and then they will threaten you with liens on your property Over a gutter, and a few hundred bucks, very laughable. I have been a contractor building homes and remodeling for 24 years and never have I had a subcontractor be so belligerent tell me i'm a liar when all I asked them to do was what they signed up for. We have more new homes to build this year alone and take on new work all the time. However, we will not be using these folks in the future. Because no matter how much you use them, they act like you just met and they don't care if your job is done good or poorly. And to me , that is very bad work ethic.
Reply from Express Gutters
2025.10.07
Unfortunately all of this review is untrue. This is about only one job at the beginning of August. We did determine the house was not ready for gutters, but also did try to get a hold of you to confirm you still wanted installation. You did not catch our crew on site, our office attempted to call and text you with no response. You chose to respond a week later via email after your washout happened. Shannon, our office manager, has emailed you a few times with the timeline broken down for you to see the diligent attempt at communicating with you on your job. We've never implied that you couldn't "do" anything regarding gutters, but only attempted to communicate what our standard is. Because no, we do not want to add any additional charges to our builders or affect the warranty for your client in the long run. Our office is responsible for all communication to our builders regarding their jobs and unfortunately if you do not respond or your voicemail is full, then we do have to move on and wait for you to get back to us. Your statement about speaking with our office the next day is a fabrication and you were put back on the schedule one week later, not two. As we stated, we have no problem installing gutters for our builders before they normally would go up if the builder agrees to the terms of us doing this, but you must be able to communicate with the office when needed. We also don't tell anyone how to do their jobs because we appreciate that others don't tell us how to do ours. There were no remedies on our side because we did everything in our power to communicate with you. Our crews and office work hard daily to not only have great communication with our clients and builders, but to make sure that our work is met with a standard that we can back with a warranty. We believe that is seen in our many other reviews that compliment us on that very thing.
Express Gutters installed gutters for us, but they arrived this time for an appointment to clean our gutters which they did wonderfully.
Reply from Express Gutters
2026.01.14
Thank you Claude! We really appreciate the kind words and glad we were able to get your gutters clean and flowing. Thank you for being a customer
The guys at Express Gutters did a great job! They were on time, responsible, professional and polite. They went the extra mile to make the experience very positive.
Reply from Express Gutters
2025.12.18
Thank you for such an incredible review about our crew! We enjoyed working with you, let us know if there's anything you need in the future!
Great experience with these folks and would highly recommend. We had a few bumps in the road with our gutter job having to do with some equipment problems on their end, but they were super responsive and got right back out to do the job. They definitely pay attention to detail and seem to care, which unfortunately seems hard to find these days
Reply from Express Gutters
2025.11.26
Thank you for the review! We were very excited to do your job and we think it turned out beautifully! Let us know if there's anything else you need.
They came out fast and gave me a quote within 24 hours. When they started replacing my gutters, the roof was slightly damaged when removing the gutters. They told me immediately and ordered shingles to replace the damage and installed them free of charge. I appreciated the honesty and work they put in to fix it. They were very professional, genuine and did quality work.
Reply from Express Gutters
2025.11.19
Thank you Dara! I am so glad that we were not only able to assist you with your gutter issues, but also able to repair the shingles. Let us know if you need anything else!
We had our front gutters upgraded to 6inch gutters, gutter guards placed, and had them troubleshoot some problem areas where we were having significant water runoff into our yard.
They did a great job, communicated well, and left our home/yard clean once they were done!
We will use them again to upgrade our back gutters when we can!
Reply from Express Gutters
2025.11.19
Thank you for the review! I enjoyed working with you!